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52 replies to this topic

#51 OFFLINE   rudeney

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Posted 19 December 2009 - 05:36 PM

Except that D* will turn this over to a collection agency, and they will hire an attorney who will add legal fees to the debt and will file suit and garnish wages. D* will eventually get their money, but it may take years. And when they do, they may not "attach" it to that receiver, so it may never be valid for activation.

Personally, I think this is simply a strategy for D* to keep their up-front lease fees artificially high. If you think about it, what good reason do they have for not allowing you to activate this receiver? It belongs to them (D*) so they can do whatever they want with it. If they let you activate it, they get another mirror fee and possibly additional HD or MRV fees as well. The only thing they could possibly argue as a loss is the $199 up-front lease fee, but since that was already paid once on the unit by the original lessee, now the argument becomes that they are losing out on continue to get the up-front lease fee from another customer. How many customers do they have to get to pay the up-front lease fee before the unit is fully paid for?

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#52 OFFLINE   HiZly

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Posted 11 January 2010 - 07:57 PM

just a little something from the customer service agreement. got to love directv!

e) Payment Upon Cancellation. You acknowledge that you have provided your credit or debit card account information to us. You understand that you will incur fees and charges as a result of your receipt and use of Service and/or Receiving Equipment, and may incur early cancellation fees and/or equipment non-return fees (as specified in any lease, programming or other service commitment agreement you entered into in connection with obtaining Receiving Equipment). By giving us your credit or debit card account information, you authorize us to apply this method of payment, in accordance with applicable law, to satisfy any and all amounts due upon cancellation. You further acknowledge that you are required to maintain current credit or debit card information with us and agree to notify us whenever there is a change in such information, such as a change in the card number or the expiration date



this is under section 5 of the agreement. so you can be sure he will pay that $470.

#53 OFFLINE   damondlt

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Posted 11 January 2010 - 09:06 PM

just a little something from the customer service agreement. got to love directv!

e) Payment Upon Cancellation. You acknowledge that you have provided your credit or debit card account information to us. You understand that you will incur fees and charges as a result of your receipt and use of Service and/or Receiving Equipment, and may incur early cancellation fees and/or equipment non-return fees (as specified in any lease, programming or other service commitment agreement you entered into in connection with obtaining Receiving Equipment). By giving us your credit or debit card account information, you authorize us to apply this method of payment, in accordance with applicable law, to satisfy any and all amounts due upon cancellation. You further acknowledge that you are required to maintain current credit or debit card information with us and agree to notify us whenever there is a change in such information, such as a change in the card number or the expiration date



this is under section 5 of the agreement. so you can be sure he will pay that $470.

This means nothing if a credit or debit card has been cancelled.

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