Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk, like most online communities you must register to view or post in our community, but don't worry this is a simple free process that requires minimal information for you to signup. Be a part of DBSTalk by signing in or creating an account.
  • Start new topics and reply to others
  • Subscribe to topics and forums to get email updates
  • Get your own profile page and make new friends
  • Send personal messages to other members.
 
Guest Message by DevFuse

Photo
- - - - -

D12-700 download problems


  • Please log in to reply
11 replies to this topic

#1 OFFLINE   texasbrit

texasbrit

    Hall Of Fame

  • DBSTalk Club
  • 3,920 posts
Joined: Aug 09, 2006

Posted 12 December 2009 - 02:57 PM

It looks like the D12-700 is trying to download a new release (1185??) that is either not in the download stream or is faulty in some way. See also http://forums.direct...PostID=10627683
I notice that Doug's firmware list still does not have the D12-700 listed.....

...Ads Help To Support This SIte...

#2 OFFLINE   dubber deux

dubber deux

    Icon

  • Banned User
  • 716 posts
Joined: Mar 07, 2009

Posted 12 December 2009 - 09:13 PM

The software update is version "1195" I believe. I just had this download on my receiver this week without a problem.

I wonder just what it does...as there was no details on what it acomplishes . Anyone have a clue.

I have one suggestion for you though...open the little access door on the front of the reciever and press the red reset button. Turn the receiver off then back on again and see what happens. This may force the unit to download the update.

#3 OFFLINE   LanceTX

LanceTX

    AllStar

  • Registered
  • 56 posts
Joined: May 22, 2007

Posted 14 December 2009 - 12:07 AM

It looks like the D12-700 is trying to download a new release (1185??) that is either not in the download stream or is faulty in some way. See also http://forums.direct...PostID=10627683
I notice that Doug's firmware list still does not have the D12-700 listed.....


I'm having the same problem with my D12-300. It has (temporarily) bricked the receiver since it is in an endless loop looking for the 1195 software which doesn't appear to be in the stream. Resets have no effect, it just goes right back to searching for the apparently non-existent software update.

Attached Thumbnails

  • SS1.jpg
  • SS2.jpg

Edited by LanceTX, 14 December 2009 - 12:13 AM.
Added Screenshots

HR24-500, (2) H24-100, (2) D12-500
AU9-SL3-SWM Dish, DECA MRV, Wireless DCC Kit

#4 OFFLINE   texasbrit

texasbrit

    Hall Of Fame

  • Topic Starter
  • DBSTalk Club
  • 3,920 posts
Joined: Aug 09, 2006

Posted 14 December 2009 - 11:43 AM

The software IS in the download stream but apparently some D12-300 and D12-700 receivers are having problems finding it.
Have you tried disconnecting the power from the wall, waiting a while (10 minutes) and then powering up again? Not saying it will solve the problem, just worth a try....

#5 OFFLINE   LanceTX

LanceTX

    AllStar

  • Registered
  • 56 posts
Joined: May 22, 2007

Posted 14 December 2009 - 07:25 PM

Have you tried disconnecting the power from the wall, waiting a while (10 minutes) and then powering up again? Not saying it will solve the problem, just worth a try....


I left it unplugged for over an hour and unfortunately that made no difference.
HR24-500, (2) H24-100, (2) D12-500
AU9-SL3-SWM Dish, DECA MRV, Wireless DCC Kit

#6 OFFLINE   ndole

ndole

    Problem Solver

  • Registered
  • 1,892 posts
Joined: Aug 26, 2009

Posted 14 December 2009 - 08:25 PM

I've come across quite a few d12's bricking lately. However they were all d12-500's. Symptoms weren't related to recognizing a sw version. They've had power, but no picture/programming to speak of. I can't imagine that there's some hardware commonality among manufacturers to create this sw stream recognition problem. Must be something else.
"He that is good for making excuses is seldom good for anything else."

#7 OFFLINE   texasbrit

texasbrit

    Hall Of Fame

  • Topic Starter
  • DBSTalk Club
  • 3,920 posts
Joined: Aug 09, 2006

Posted 15 December 2009 - 08:42 AM

I've come across quite a few d12's bricking lately. However they were all d12-500's. Symptoms weren't related to recognizing a sw version. They've had power, but no picture/programming to speak of. I can't imagine that there's some hardware commonality among manufacturers to create this sw stream recognition problem. Must be something else.

The D12-500 has a known power supply problem. Not the same issue.

#8 OFFLINE   CJTE

CJTE

    Hall Of Fame

  • Registered
  • 2,345 posts
Joined: Sep 17, 2007

Posted 16 December 2009 - 03:47 AM

From time-to-time DirecTVs receivers have trouble downloading certain software releases. Unfortunately this is frustrating, but DirecTV can't replace the receiver because the replacement they send you will likely have the same problem.

As previously stated the only recommendations DirecTV CSRs can make is that you unplug the power for about 10 minutes and plug it in again. There is no way to cancel the download.
In my old age I've forgotten, but someone oughtta try booting the receiver up without the SAT cable. After about 5 minutes this should bring you to a blank black screen with 771 on the bottom right hand side, then, plug in the sat cable.
This may/may not band-aid this problem, however the receiver will continue to try downloading the software eventually.

#9 OFFLINE   texasbrit

texasbrit

    Hall Of Fame

  • Topic Starter
  • DBSTalk Club
  • 3,920 posts
Joined: Aug 09, 2006

Posted 16 December 2009 - 10:21 AM

Actually it looks like the problem has been solved, presumably by adjusting something in the download stream. People are reporting their D12-300/700 receivers are now downloading correctly with the automatic download.

#10 OFFLINE   LanceTX

LanceTX

    AllStar

  • Registered
  • 56 posts
Joined: May 22, 2007

Posted 16 December 2009 - 09:10 PM

Actually it looks like the problem has been solved, presumably by adjusting something in the download stream. People are reporting their D12-300/700 receivers are now downloading correctly with the automatic download.


Not for me. My D12-300 is still getting the download error message. I even left it unplugged all day while at work and tonight it's still hanging at 0%.
HR24-500, (2) H24-100, (2) D12-500
AU9-SL3-SWM Dish, DECA MRV, Wireless DCC Kit

#11 OFFLINE   dubber deux

dubber deux

    Icon

  • Banned User
  • 716 posts
Joined: Mar 07, 2009

Posted 20 December 2009 - 04:53 PM

Sorry to hear about your issues Lance!

Here is another suggestion...unplug the receiver then hold the power button down(on the unit itself) for at least 15 seconds.Release then repeat the process. Disconnect the cable to the satellite dish.

Now reinstall the cable to the sat dish and plug in the receiver once again.

Any change?


I am still wondering what that 1195 software update actually does. Anyone know?

#12 OFFLINE   LanceTX

LanceTX

    AllStar

  • Registered
  • 56 posts
Joined: May 22, 2007

Posted 25 December 2009 - 08:22 PM

Finally had a tech out yesterday and apparently 2 of the LNBs were dead/near death. So they put up a brand new dish on the roof and everything is working great now. The software update immediately went off without a hitch once the new dish was installed.
HR24-500, (2) H24-100, (2) D12-500
AU9-SL3-SWM Dish, DECA MRV, Wireless DCC Kit




spam firewall