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FYI - VIP722 Problem buffering OTA
Posted 15 February 2010 - 02:25 PM
The next day the field service tech was out to repoint my 61.5 to 129. This was to pick up the new HD content that I discovered here (thanks). They asked if I had any other troubles and I mentioned the buffering problems. After I easily demonstrated the problem, he swapped me to a new 722k.
I had already lost all my recording though the trouble shooting process with support the day before. The field techs dont carry the OTA tuner modules for 722ks, so I had to convince customer service to comp me one. Given the circumstance it wasnt too difficult.
I have been VERY happy with the HD absolute package and price for 2 years, but now I am also Im very happy with online tech support, field support, and customer service! I love the new iphone app and the new tv everywhere (sling tech) looks really cool too! 2 years and counting of TV bliss.
Posted 15 February 2010 - 05:29 PM
Since OTA is still MPEG2, it does take more hard drive space on average than the SAT channels in HD... so that might explain some of the slower-to-update issues you noted with your 722... but I never had any buffering or recording problems, so it is probably a good thing you swapped/upgraded to a different receiver because it might very well have been an OTA tuner going bad OR worse a hard drive/DVR developing problem on your old receiver.
-- Respect the S.H.I.E.L.D.
Posted 16 February 2010 - 05:25 AM
Posted 16 February 2010 - 07:55 PM
BTW - the box for the 722k said 500 hours capacity, but mine only came up 350 (like the 722). Space have never been a problem for me, or I might see about an external disk.
Posted 17 February 2010 - 07:05 AM
Posted 22 March 2010 - 07:17 AM
Posted 22 March 2010 - 07:17 AM
Posted 28 March 2010 - 01:41 PM
That's interesting. I had been considering upgrading my VIP211/411 receiver to 211k with OTA but did not because most people have told me that the 211k OTA module was less sensitive than the built in tuner in the older VIP211. I may reconsider and go for an upgrade.
We have two 211Ks for about a year now and an original 722 that we've had going on 2-1/2 years, never an issue with any of them. All I can say is "good riddence" to the 222, it was a constant vexation.
I've added the external HDD option to both 722ks which is a nice option just for the expanded guide info, plus DVR'ing.
I've had no problems with OTA sensitivity, tho I did notice that the 722 reports slightly lower readings, but still no problem w/OTA reception. I keep a "laptop cooler" under the 722, which I had to replace recently (the cooler, not the 722). This is highly recommended as a way to keep your 722 comfortable and the HDD happy. Nice too that that 722 has a handy USB jack on the back where you can plug in your laptop cooler.