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Guest Message by DevFuse

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Choice Ultimate + HD + DVR

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3 replies to this topic

#1 OFFLINE   MountainMan10



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Joined: Jan 30, 2008

Posted 23 February 2010 - 07:29 AM

I have lifetime DVR. So no charge for my DVR service.

In the past when I have made any change to my programming or pretty much even talked to a CSR they have "Upgraded" my package from Choice Xtra to Choice Xtra + HD + DVR in order to "Save" me money. This change of course is a $3 per month increase. This has been discussed at length in a different thread. When this happens it is a royal pain to get it fixed. The good part is it usually involves a few extra credits for the hassle.

My question is this. I am considering upgrading to Choice Ultimate. But I do not want to get bumped into Choice Ultimate + HD + DVR and end up paying for my DVR service.

The website no longer shows an HD + DVR option. Does this mean that it no longer exists? Or will I be automatically be forced into a hidden package in order to "save" money?

Has anyone with Lifetime DVR tried changing their package since the new pricing?

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#2 OFFLINE   canesice



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Joined: Jul 10, 2009

Posted 23 February 2010 - 08:11 AM

I switched to choice ultimate from premium. I was told by the CSR that none of the current packages include HD or DVR, and those are now both stanadalone options..

#3 OFFLINE   spartanstew


    Dry as a bone

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Joined: Nov 16, 2005

Posted 23 February 2010 - 08:13 AM

I haven't changed anything on my account since the new pricing went into effect, but since they no longer have those combined packages, I would think the issue is over and you should be good to go.

I'm sure Directv can't wait to get their hands on your unit.

Directv customer since 2000

#4 OFFLINE   Ira Lacher

Ira Lacher


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Joined: Apr 24, 2002

Posted 23 February 2010 - 08:39 AM

It is my impression that if you have the Choice XTra + HD + DVR package you can keep it but if you change in any direction you will be charged the DVR and HD fee.
-- Ira

"There are no solutions to complex problems" -- Stan Littman, longtime social studies teacher at The Bronx High School of Science

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