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Dish Network Eastern Arc 1000.4 Dish Issues
Posted 11 March 2010 - 06:19 PM
I just got Dish Network 1000.4 Dish installed on 61.5/72.7/77 Eastern Arc. I only see one cable coming out of LNB which is directly connected to my VIP722 receiver. Should there be 3 cables or just one cable coming out of LNB to receiver ? I am confused since on 110/118.7/119 arc dishes I see 3 cables into a switch and then one cable into receiver. Would I also need a switch on 1000.4 dish ?
Also my VIP722 receiver is unable to recognize 72.7 and 77 satellite locations when I check installion & dish pointing menu. I only get 61.5 channels on my AT200 package. Not sure what could be the reason. Is this something wrong with how Dish itself is setup or installer messed up somewhere else ? Any help is appreciated.
Posted 11 March 2010 - 06:45 PM
However, you are missing a lot. I'd call or chat and request a tech. You do have a 60-day warranty on work done.
The opinions posted on this site are my own and do not represent DISH Network's positions, strategies or opinions. Unless I decide to be bad or call out an idiot...
Posted 11 March 2010 - 06:49 PM
One cable from the dish to the receiver, where a Separator feeds the receiver's 2 satellite tuner inputs. The Dish 1000.4 has 3 LNBs and an integrated DishPro Plus switch, so no external switch is needed.
The installer should not have left without verifying you can get all 3 satellites. If he provided a direct contact number, use it, otherwise call Dish and get someone back out.
If you have an international channel on 118.75, you can run a line from the dual-band LNB's 118 output to the LNB input on the 1000.4.
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"The other guys charge $9.95/month to use tapeless record" - Dish Network Tech Forum, 8-6-01
"dual" is NOT the same as "Twin" - here's why
Posted 11 March 2010 - 07:33 PM
Also after going through 4 check steps on the Dish Pointing menu, I see that system says 61.5 has signal and 72.7/77 have connection to LNB but no signal. I believe installer might not have peaked signal properly on 72.7 satellite location.
Posted 11 March 2010 - 08:50 PM
Thank you very much BobaBird and coldsteel for your answers. The installer indeed only checked 61.5 and he said 72.7 and 77 will be available once VIP722 updates 3.00am overnite as it did not have latest firmware installed.
Complete and utter BS, RCVR forces an update on install. Yes it does update at 3am but it is required to do an update when activating the rcvr ( It will say Downloading Vital information )
Posted 11 March 2010 - 09:13 PM
At that "update" time the box doing NOTHING ! The reboot need to cleanup memory [RAM] leak from badly written SW.
[Too many misconceptions and urban legends in your baggage :)]
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Posted 11 March 2010 - 11:34 PM
Assuming you did already take the latest firmware, it does sound like your dish might not be properly aligned for all the SAT locations. I always recommend being nice, but I'd definitely let whomever you talk to know that you are unhappy with the situation and how the installer left before verifying a proper install.
Posted 12 March 2010 - 07:31 AM
From what you describe of the LNB status, it sounds like this was already done, so it might not help. But it shouldn't hurt, and there's a slight chance it might save a service call?
AT250, Locals, Platinum HD
Dish 500 (110 & 119) plus wing dish (61.5)
Living room: ViP612 to Yamaha receiver and JVC 42" 1080i 16:9 plasma
Bedroom: ViP612 to JVC 32" 1080i 16:9 CRT
Motorhome: ViP722, to Sharp 32" 1080i 16:9 LCD (TV1) and SD 4:3 CRT (TV2)
Posted 13 March 2010 - 03:30 PM
Posted 14 March 2010 - 06:48 PM
Posted 26 March 2010 - 02:05 PM
That means that azimuth or elevation or skew are off. I have no self install experience on dish, but understand basic terminology, but it would be fun playing around with member's help !! My Zip code is 19701.
Posted 26 March 2010 - 02:13 PM
At least azimuth and elevation are off. Skew is something you set and forget.
as a start - you need to swing your dish about 10 degrees west and adjust the elevation
Been there, done that.
Edited by scooper, 26 March 2010 - 02:37 PM.
Posted 26 March 2010 - 02:39 PM
Posted 26 March 2010 - 02:41 PM
Can you recommend a meter. I have seen a few available for cheap, but I am sure many of you have more experience in using a particular one for newbie.
I used the $25 dollar one from here -
If I was doing this professionally - I'd want a professional meter - but for us DIYers - this will work well enough.
Posted 22 March 2013 - 11:02 AM
Recently installed 1000.4 on tripod. Can only get 61.5. No matter how I aim it or check switch I only get 61.5. Could it be a bad LNB? Dish is no help!
Posted 22 March 2013 - 12:08 PM
- Michael P likes this
Posted 22 March 2013 - 04:10 PM
Posted 22 March 2013 - 07:08 PM
Have tried the check switch with no coax. Have switched cable to different ports just in case. Will try the foil see what happens.
You can try to use foil to cover the two lnb's that are close together to see if you are getting 61.5 on the correct lnb, the one spaced farther from the other two. Also, if you ran a check switch with only 61.5 in the matrix, the receiver may only be able to "see" that sat, disconnecting the coax and running a check switch will clear it to see other sats.
Posted 22 March 2013 - 07:18 PM
It would help to know what receiver and the firmware level on that receiver. He could have an older firmware OR a non-MPEG4 receiver that might not think it is seeing the other satellites even if he has it aligned correctly.
vip211k about 3 years old. firmware??
This receiver has worked correctly with 110/119 setup @ home in FL. It is now in WV on this 1000.4 It has also picked up 2 out of 3 using 1000.4 in VA. Have tried every trick Dish tech help could think of.??
Posted 23 March 2013 - 09:39 AM
Posted 17 June 2014 - 11:02 AM
The official DishNetwork "Installation Instructions" (2452207 for installing a 1000.4 HD Eastern Arc Dish/LNB) in general are very good, except I found I could not make it work if I made the initial tuning for 72. Also, they show three wires coming off the LNB, however, you do not need to run three wires from the LNB to your receiver, only one --- but they do not tell you that, nor the fact that it makes no difference which LNB port you use to attach your one wire. Second, they tell you to use a peaking meter and do a set up for satellite 72 ----- well I don't have a peaking meter and no matter how I tried, even though I got a strong signal on 72, when I then did the "Check Switch" step I never was able to get a signal for 77 or 61.5 (even after multiple tries; with my one wire attached to the 72 port of the LNB). But when I did my initial setup for 61.5 (with my one wire on the 61.5 port of the LNB -and- with aluminum foil over the 72 & 77 heads of the LNB); then after adjusting for maximum signal for 61.5, when I removed the aluminum foil and did the “Check Switch” step, both 72 and 77 also came in strongly. However, in my case whereas the tables for my zip code said to use 183 degrees for setting up for 72, I found I needed to use 186 degrees for 61.5 (looking down the skewed LNB arm and magnetic per my compass)---- I agree that setup for skew is not critical ---- after fine tuning elevation and azimuth, then adjusting skew by even huge amounts (like 15-20 degrees) made no difference in signal strength. BTW, my Dish recevier is a 722K.
Edited by rdavidd, 17 June 2014 - 11:07 AM.