Welcome to DBSTalk
Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
- Reply to existing topics or start a discussion of your own
- Subscribe to topics and forums and get email updates
- Send private personal messages (PM) to other forum members
- Customize your profile page and make new friends
Impressed with Harmony tech support
Posted 08 April 2010 - 11:09 AM
About 20 minutes after responding to them I had an RMA number. Really nice thing though, is when you get a warranty replacement, you don't actually send in your old remote. Just throw it away when the new one comes.
Not bad at all.
||...Ads Help To Support This Site...||
Posted 08 April 2010 - 12:17 PM
65 in. Panasonic Plasma VT50
Panasonic Blu-ray DMPBDT220
46 in. Sharp Aquos LCD
36 in. Sharp Aquos LCD
Posted 08 April 2010 - 12:40 PM
Good to hear - congrats! I've always heard great things about Harmony support. Haven't yet had to use them (have a couple of their remotes for the previous 3 yrs-all working fine) but I did use their forum when I had a question. Several nice, helpful responses from the Harmony community.
I know mine's dropped a few times, but not between the time I know the screen worked and it didn't. But since they don't want the old remote, no worries there or some dumb water sensor like we have on cell phones