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16 replies to this topic

#1 OFFLINE   jilardi2

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Posted 06 May 2010 - 01:21 PM

During the day all the hd channels on sat(103?) espn,science channel, nat geo and so on all go out during the day.

Signal reading are all 0's and across the board. im at work and don't know what sat they are on, but all the other readings on other sats are fine.

But then they come back on usually right around 11pm. This started happening last summer ('09), then stopped for the winter, and now its doing it again.

reboots don't do anything.

I was thinking it was the sun glaring off a stop sign, a one way sign, a car or the E* dish on my roof was causing this.

But it happens in when it is cloudy or sunny.

thanks for any help

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#2 OFFLINE   veryoldschool

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Posted 06 May 2010 - 01:37 PM

Sounds a bit like it could be the LNB when it get warm [failing].
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#3 OFFLINE   jilardi2

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Posted 06 May 2010 - 01:44 PM

Sounds a bit like it could be the LNB when it get warm [failing].


service call?

I dont have the protection plan, so this will be on my dime?

Edited by jilardi2, 06 May 2010 - 01:50 PM.


#4 OFFLINE   jefbal99

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Posted 06 May 2010 - 01:44 PM

Condensation in the LNB?
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#5 OFFLINE   litzdog911

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Posted 06 May 2010 - 03:58 PM

service call?

I dont have the protection plan, so this will be on my dime?


$50 if you don't have their Equipment Protection Plan.
HD DVRs: HR34-700; HR24-500; (2) HR20-700 + WD eSATA 1TB drive/Antec MX1 case; HR21-700; HR21-200 w/AM21
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#6 OFFLINE   veryoldschool

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Posted 06 May 2010 - 05:10 PM

Condensation in the LNB?

Why then just 103?
A.K.A VOS

#7 OFFLINE   veryoldschool

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Posted 06 May 2010 - 05:11 PM

service call?

I dont have the protection plan, so this will be on my dime?

"More than likely", though sometimes you can get this waived/credited.
Really the only other option would be to have a spare LNB and swap it out yourself to see.
A.K.A VOS

#8 OFFLINE   NR4P

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Posted 06 May 2010 - 05:28 PM

I'm betting on the LNB. Depending how long you've been a customer and if you've had any problems over the past year or two, they've been known to waive the service cost. Sweet talking to the CSR's help even if you get one that isn't the most helpful.

#9 OFFLINE   xmetalx

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Posted 06 May 2010 - 06:04 PM

Depending how long you've been a customer and if you've had any problems over the past year or two, they've been known to waive the service cost. Sweet talking to the CSR's help even if you get one that isn't the most helpful.


That entrely depends on A. if the rep has credits left for this week and B. if you're in good standing with D*, pay your bill on time, and havent had a large recent credit, you can talk most CSR's into crediting the service call. if not, ask for their sup or ask for customer service. (they are generally more generous wth their credits, as they have a higher weekly limit) :) Good luck!
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#10 OFFLINE   jilardi2

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Posted 06 May 2010 - 06:36 PM

so i'm most likely going to have trouble with hd from the new sat.

#11 ONLINE   davring

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Posted 06 May 2010 - 06:52 PM

so i'm most likely going to have trouble with hd from the new sat.


You will just have more channels that you cannot receive:)

I had a temp sensitive LNB fail during the heat of the day, not all that uncommon.
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#12 OFFLINE   raoul5788

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Posted 06 May 2010 - 06:57 PM

You can probably get a new lnb for less than the cost of a service call and swap it out yourself. If it isn't the lnb, then you will have a spare, which is not a bad thing!

#13 OFFLINE   jilardi2

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Posted 07 May 2010 - 06:46 PM

i got the protection plan effictive now, and they are coming on may 16th for a service call. i said on a sunday, she said yeah., and that was one of the best csr experiences i ever had. probably because it worked out great for me.

Thank you everyone

Edited by jilardi2, 07 May 2010 - 06:53 PM.
I forgot to say thanks


#14 OFFLINE   litzdog911

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Posted 07 May 2010 - 09:26 PM

i got the protection plan effictive now, and they are coming on may 16th for a service call. i said on a sunday, she said yeah., and that was one of the best csr experiences i ever had. probably because it worked out great for me.

Thank you everyone


Keep us posted on what they find.
HD DVRs: HR34-700; HR24-500; (2) HR20-700 + WD eSATA 1TB drive/Antec MX1 case; HR21-700; HR21-200 w/AM21
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#15 OFFLINE   jilardi2

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Posted 10 May 2010 - 06:49 AM

Keep us posted on what they find.


i will

#16 OFFLINE   jilardi2

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Posted 17 May 2010 - 06:40 AM

tech came said the dish was not fastened down properly, he tightened everything, and realigned the dish all signals in the high 90's now, said the lnb was ok, had no idea why it went out in the day can came back on at night. he also said he weather proofed the lnbs

#17 OFFLINE   litzdog911

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Posted 17 May 2010 - 08:01 PM

Thanks for the update. Enjoy!
HD DVRs: HR34-700; HR24-500; (2) HR20-700 + WD eSATA 1TB drive/Antec MX1 case; HR21-700; HR21-200 w/AM21
Receivers: H25-500 HD Receiver; H21-100 HD Receiver
Mobile Devices: Nomad

Additional equipment configuration details

Sun & moon help site your satellite dish





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