Correct .. The only plan that I am SURE is a problem is the bundled 'Choice Xtra plus HDDVR' plan
There doesn't seem to be any other plan that is causing a problem, and the reason this particular plan is causing a problem is that for some reason the 'HD Access' flag is set to 'no' instead of 'yes'. It's really a bug in this process that I hope gets corrected.
That plan has always
been a problem. To get MRV turned on, I had to change to the unbundled equivalent, then change back. After the smoke cleared, HD worked, MRV worked from the HD receiver
, but all the DVRs got DVR service not activated
(I considered trying to start a recording from the receiver, but figured that some programmer thought that was a should not occur
condition, and the universe might end
). After some tense minutes (CSR kept trying to resend authorizations, which I had already done), a supervisor finally determined that the DVR bit wasn't actually turned on. This reminded me that when I first got the package the exact same thing happened.
Even now, the D* webpage wants me to add HD service.