No instructions or guidance needed for me. Simply said I was part of the beta and wanted Whole Home DVR Services without DECA. I was placed on hold for about 5 minutes and he came back and said I was all set. About 30 seconds later I logged in to my account and it shows being enabled. Thanks Doug for making this thread with the heads up (and to everyone else that provided input)!
I have the Total Choice Plus with locals and HD Extra Pack programming, called in this moring, waited on hold for about 15 minutes, spoke with rep named Diane who had just taken care of another customer looking to add the service. She asked if I was in the beta, put me on hold for less than 5 minutes after which she asked me to confirm the service was enabled.
I had been logged into my account and the Whole-Home DVR Service option was greyed out with the call to activate button; I logged out and back in and the service now reads Currently Activated.
I'll confirm tonight, but I expect all to be well.
Let's go Blackhawks!
UPDATE: just 2 hours later I received a Programming & Service Update email; programming package is still the same.
UPDATE: all was working well last night
Edited by bishop1424, 18 May 2010 - 08:03 AM.
confirmation at home