- Acquiring Satellite Window: This is the most common bug/issue that annoys all users.
Symptom: While watching OTA programming for over 20 minutes or so, you press the guide button and get a "acquiring satellite" pop up window. You can not cancel this window and must sit and wait it out for what seems like forever (a minute or two).
Reason: Guide information has become old, and the 6000 must tune to the EPG channel to download the guide information.
Work around: Use the > button on the remote and use the banner scrolling instead of the guide or change from an OTA channel to a E* channel and then press guide.
- 8VSB Fan Noise: No matter if the unit is on or off, tuned to SD or HD, tuned to Digital or Analog, tuned to E* or OTA, that damn Fan won't ever shut up!
Symptom: 8VSB fan is always on and its driving you crazy. This keeps you from ever wishing to have a 6000 in your bedroom.
Reason: The 8VSB module needs to keep cool.
Work around: None really, the Fan is supposed to always be on. People have reported that they have unplugged the fan for years without any problem. Others have buried the 6000 in a cabinet with a closed door. Others have relocated the unit to another room. Others have inserted a resistor to reduce the fan RPM to make it quiet. And yet even others say that the fan noise isn't very loud for them and the its all in our heads. Others have even oiled the fan shaft.
If you'd like to replace the fan. You can get a 40mm x 10mm quiet fan, but any tampering with the fan will void any warrenty coverage that you may have.
- 720p Display corruption: Channels such as ESPN-HD or ABC look terrible with jagged lines.
Symptom: All channels which are 720p (such as ESPN-HD or ABC) get terrible weird lines or jagged edges.
Reason: Don't know.
Work Around: Go to the HDTV setup screen in the Dish 6000's menu (6-1-8) and press the adjust button. Just move the display slightly around and save. This is known to fix the problem immediately and permanently.
- TIP: Tuning directly to a OTA channel: How to tune directly to a Digital or Analog OTA channel on the 6000.
How: Normally with the satellite channels you can just punch in the 3 or 4 digital channel number to tune directly to a channel.
2-0-5 = Fox News
9-4-2-1 = Discovery HD Theater.
You can do the same with the OTA channels, by entering 5, 4, or sometimes 3 digits.
0-0-5-0-1 = 5.1 Digital
0-0-4-0-0 = 4 Analog
0-5-0-0-1 = 50.1 Digital
0-0-2-0-3 = 2.3 Digital
0-4-5-0-0 = 45 Analog
0-0-7 = 7.1 Digital if no analog 7 is present
0-0-7-1 = 7.1 Digital
- Dish 6000 Locks up on one Digital Channel:
Symptom: Signal strength wise, you should be able to get this channel in just fine. Its coming in at better than 50%, you can add it to the channel line up, but when you go to watch it, it just sits there, the signal meter locks up and after a while, the unit either reboots or you get knocked out to another channel either at the beginning of the line up or just adjacent to the channel you where trying to watch.
Reason: Something funky in the PSIP? Don't know.
Work Around: Delete both that Digital channel and if there is a corresponding Analog channel for that one, delete it too. So if 45.1 is locking up and you also have 45.00 analog added, delete them both. Then re-add only the digital 45.1 channel to your line up. If should come in Ok and you should be able to view programming on it. If so, then you can try and re-add the Analog channel after the digital has been working.
- Tip: Changing Aspect: Stretch Zoom Go!
What: The Dish 6000 allows you to change aspects from Normal, to Partial Zoom, to Full Zoom, to Stretch to even Gray Bars. Play with the * button on your remote to cycle through them.
- Tip: Home Theater mode: Operate the 6000 with all front panel LEDs turn off.
What: Using the remote, power off your 6000
Press the "Sys Info" button. You should see your 6000's System Information screen. Now, press the "SD/HD" button twice.
- Tuning an Digital OTA sub-channel when they aren't broadcasting.
If you have a digital OTA channel programmed with sub-channels, don't try to tune to a sub-channel when they aren't broadcasting on it. The 6000 will move the channels from their PSIP assigned addresses, to their UHF channel number with sub channels. Ie) 22.1 on UHF 42 would become 42.1.
Workaround: Don't do it.
This inconvenience really rears its head when you don't know when sub-channels are dark. How do you learn? Repetitions. To get the channels back in order, go to the Add DTV button in the locals menu and re-add the channel. It will put them back into their orignal postion (and remove the errored assignments).
- Program Information for OTA Digital channels does not appear in the guide.
What: Program Titles and Program descriptions appear as "Local Digital" in the program guide instead of actual show data. The 8VSB module guide shows these as active.
Reason: PSIP is a protocol that is used by digital broadcasters to include program infomation and scheduling. This protocol is not fully utilitized by many broadcasters and the Dish 6000 does not fully implement it either. When you tune in a digital channel, you will likely get the station's call letters and maybe the names of their subchannels. Besides that, PSIP is ignored.
Work Arounds: None really. Dish likely won't code more PSIP support into the 6000, and even broadcasters who are supporting PSIP properly aren't being decoded fully. They OTA analog stations will at least allow you to assign generic ABC, CBS, and NBC networks to them so that Primetime lines up appear in the guide. I don't know why Local Digitals didn't allow this optionally.
- Dish HDTV channels are no longer available.
What: The Dish 6000 has been working just fine. Suddenly HD channels which used to work have stopped. Sometimes you can hear audio, but the screen remains black. This likely started to happen around the 1st of September 2004.
Reason: Dish has changed encryption from Nag1 to Nag2. This requires that you change your smart cards from the Blue to the Yellow cards. These should have been sent to you earlier in the year.
Work Arounds: Call Dish and obtain the new Yellow Smart Cards.
Feel free to contribute to this list if you have any other tips or warnings. I'll be sure to rip them off and repost them above and pass them off as my own.