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Guest Message by DevFuse

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Hallmark Movie Channel 721 error


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15 replies to this topic

#1 OFFLINE   scarylibrary23

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Posted 19 May 2010 - 02:17 PM

I currently subscribe to the hd extra pack and i get the 721 error anyone else getting this?

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#2 OFFLINE   Todd H

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Posted 19 May 2010 - 02:21 PM

Refresh your receiver.

http://www.dbstalk.c...0&postcount=260

#3 OFFLINE   Stuart Sweet

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Posted 19 May 2010 - 02:21 PM

Todd H is right, that should be all it takes.
Opinions expressed by me are my own and do not necessarily reflect
those of DBSTalk.com, DIRECTV, DISH, The Signal Group, or any other company.

#4 OFFLINE   scarylibrary23

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Posted 19 May 2010 - 02:26 PM

did that and still the same.

#5 OFFLINE   radiomandc

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Posted 19 May 2010 - 02:27 PM

Try refreshing your service online at Directv.com

#6 OFFLINE   Todd H

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Posted 19 May 2010 - 02:28 PM

It will take a few minutes to work. If after about five minutes it still isn't working I'd give DirecTV a call. After refreshing my receivers, it started working a couple of minutes later.

#7 OFFLINE   RobertE

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Posted 19 May 2010 - 02:28 PM

Hallmark Movie channel is part of HD Extra. Do you have that on your account?
Have an Error or Diagnostic code? Find out what it means and how to fix it here: Click Me
Having issues with your HD locals? Report them here: Click Me
Is your receiver compatible with MRV? Check Here

#8 OFFLINE   scarylibrary23

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Posted 19 May 2010 - 02:29 PM

just popped on thanks!!!!

#9 OFFLINE   Barcthespark

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Posted 19 May 2010 - 04:31 PM

I'm getting a 721 on all three receivers even after a reset from the menu.

#10 OFFLINE   Rob

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Posted 19 May 2010 - 04:36 PM

I'm getting a 721 on all three receivers even after a reset from the menu.


You need to do a "refresh" from your directv.com account. Or call customer support and have them do it.

A refresh is a tool the sends the authorization code to your receiver via the sat signal.
It's only tv!

#11 OFFLINE   fliptheflop

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Posted 19 May 2010 - 05:35 PM

You need to do a "refresh" from your directv.com account. Or call customer support and have them do it.

A refresh is a tool the sends the authorization code to your receiver via the sat signal.


Thank You a website refresh did the trick.

#12 OFFLINE   Dolly

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Posted 19 May 2010 - 09:27 PM

I called D* and their auto service was able to fix it. I thought that was neat because, of course, it was too early to talk to a CR. I didn't think of doing a Refresh myself :blush:

#13 OFFLINE   iluvtv

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Posted 19 May 2010 - 11:06 PM

I don't understand why the channel just doesn't come on by itself!

#14 OFFLINE   cmasia

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Posted 20 May 2010 - 09:03 AM

I also called D* to activate the Hallmark Movie Channel.

Got a very friendly guy on the phone around 11:00AM.

While he was checking my account I asked him if they were getting many calls regarding the new HD channels that had been turned on.

Very casually, he replied, "We turned on new channels today? I didn't know that".

I told him I was happy to help.

#15 OFFLINE   waynebtx

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Posted 20 May 2010 - 09:05 AM

Refresh your receiver what i had to do.. took a few hours for guide to ungray..

Wayne

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#16 OFFLINE   jdspencer

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Posted 20 May 2010 - 09:12 AM

I had to do a refresh last night on my HR20-100 to get any HD channels back. I also had to do a menu restart. The HR23 has no problems.
DirecTV since '96, Waivers for ABC, CBS, NBC, & Fox, HR23-700 & HR24-500/AM21, using ethernet based MRV.




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