Uh.....only a government or an agency authorized by the government can create laws and make things illegal. Last time I checked, DirecTV was neither.
^ All good to know now that the Ethernet has been made illegal.
"Psst...buddy...Check it out. I have an illegal Ethernet setup for watching movies in the kitchen. Wanna try? First one's free."
While I am not doubting those were the words that the CSR used...
- I am possitive the CSR didn't mean the in the Civil, go to jail usage of the phrase.
- How many times have we used, or seen the phrase "Illegal" when meaning in violation of the rules... example: That was an illegal move, in reference to moving a game piece in chess.
- Ethernet setups, as has been covered a great number of times here in the forums, is NOT a supported method for MRV by DIRECTV.
The phrase that it taxes DIRECTV resources, isn't completely incorrect.
When someone sets it up via ethernet, it causes a support issue... it causes (has caused) taxing the CSR resources, to turn it on.
If at a later time, that customer is having a problem... and did setup via ethernet... calls, and then oh-yeah, ethernet isn't supported I am on my own. That call just cost DIRECTV money, that CSR time from helping someone else, and so on... And what if slips all the way through to a truck role, and that tech gets there.
DIRECTV wants all users to use DECA for their MRV.
Plain and simple, that is the case. There are numerous reasons as to why (and no it isn't about the $$$ aspect of the parts, because in more cases then not the $149 isn't covering the costs).
Ethernet has been allowed an "unsupported" based on feedback during the trials and other resources.
Those of you that want to setup via Ethernet... please, see Doug's posts on how to go about doing it...