In the 4 years I've had my HRXX's, I've never had a problem with any of the following:
• Key presses may be ignored, or acted on too late. For instance, a late-acting Down Arrow will hit just as you press Select, selecting the wrong item.
• Trick Play button presses are usually ignored for the first few seconds after a recording begins playing.
• Entering letters with the numeric keypad ("triple-tapping") frequently generates mistakes. For instance, pressing the '3' button twice quickly may generate 'DD' instead of 'E'.
• Returning from a detailed show description to a list takes way too much time refreshing the list.
• Press-and-hold functions work only sometimes.
• Press-and-hold functions sometimes engage when you don't want them to (as if you were holding a key down).
• You can't pause a recording on the correct frame unless you anticipate and press the Pause key a little early.
• Instant Replay may take so long to respond that you go back only 2 or 3 seconds.
• Pressing Play to make the progress bar disappear is often acted on too late, so that the progress bar reappears.
• Pressing Play twice too quickly, to make the progress bar appear for just a moment, usually leaves it on the screen.
• Channel changing may fail if the channel banner needs to be brought up; the first digit is accepted, but the second one is dropped.
• Press-and-hold functions, when they work, take way too long to engage.
• The presence of a VOD SD version of a film prevents the recording of a broadcast HD version.
• Series Links occasionally get mysteriously deleted (with old ones re-added at the same time).
• Occasionally one may lose all Series Links and even all recorded programs (typically after an update, in which case rebooting may bring back the programs).
• If the primary showing of an episode conflicts, episodes later in the week may not be scheduled nor recorded, and attempts to manually schedule a later showing may be secretly vetoed.
• An individual show you explicitly schedule and which gets added to the To Do List may still not get recorded, and as a rule there'll be no history entry.
• A series episode recording may be missed, with the history entry claiming that the recording was cancelled by the user.
• A show may schedule itself to record (on both tuners!) even though no one requested it, and attempts to cancel the recording(s) fail.
• The beginning of an OTA recording may be cut off in favor of the soft padding for a previous show.
• The feature that suggests an alternate channel when a live event is blacked out no longer seems to work.
• Live event padding, once selected, may become unchangeable; normally it can be changed to any value — except to zero.
• Very long recordings may be broken into two parts.
• A recording may be blank.
• A recording may mistakenly last 24 hours or more, deleting other programs.
• A recording may use the foreground tuner (which you're watching) even though the background tuner is available.
• Smart Search frequently fails to find any matches at all.
• Searching often fails to find all matches that are in the Guide, even missing shows that are on in the next 24 hours.
• Search's incremental matching often freezes, requiring the entry of an additional character to make it respond to the last one.
• Searching may not find any matches past the next 3-7 days, even when there are 11 days' worth of Guide data.
• Often the first item in the list of Smart Search results is discarded each time you select any item in order to explore it.
• NNOT after TTITLE always causes a search to return no results.
• Video may freeze for a few seconds while the audio continues normally.
• Video and audio may freeze for 30-60 seconds, or become choppy on all channels.
• Rewind and Instant Replay frequently cause severe stuttering of audio and/or video.
• Pixelization, dropouts and stutters are not always signal-related; rewinding can make them go away.
• While you're watching Live TV, the buffer will get dumped if a recording starts on that channel.
• While you're watching Live TV, with no remote activity for a while, the buffer gets dumped if the channel banner pops up by mistake as a show happens to start in real time.
• The screen saver may start up while you're watching Live TV (not paused).
• Closed Captioning and DirecTV Subtitles may both be on at the same time, making captions illegible.
• The progress bar may become entirely red for all live shows.
• QuickTune may fail to change the channel, or it may switch to the wrong channel.
• Instant Replay always displays the new picture late, leading you to press it too many times.
• Caller ID may work only intermittently.
• Bogus "Searching for Satellite (771)" error that goes away if you reboot.
• Guide may fail to fill with data until you reboot twice within 30 minutes (clearing your Guide cache).
• The UI may become unusably slow after a firmware update, or simply after extended use; rebooting may help for a while.
• Manual rebooting is frequently needed to make flaky UI or playback behavior go away.
• Occasionally, a "reset everything" (which deletes all recordings and SLs) is required to make the receiver work.
• A receiver may stop accepting remote commands (while still responding to the front panel controls); the box needs to be unplugged, perhaps for a long time.
• Spontaneous reboots occur fairly frequently, for some.
• Overnight lockups happen often to a few users.
• A receiver may turn itself on, repeatedly, perhaps several times in an hour.
• Add-on (eSATA) disks are unsupported; they may be erased spontaneously or just stop working, typically after a firmware update.
• The automatic restart after a firmware update often needs to be repeated manually to make the receiver work.
• For some, a manual reboot is necessary every time the box is turned on.
• A firmware update sometimes renders a working receiver irrevocably unusable.
• Playing all the shows in a folder (say, to a DVD recorder) may spontaneously abort.
• Guide may go completely blank; rescanning OTA channels or rebooting repopulates the Guide.
• Some internal hard drives became very noisy (intermittently) after the 0x034c firmware update.
• Conflicting OTA channel numbers from out-of-range stations can make local channels untunable.
• All sorted lists treat A, AN and THE as significant words.
• Tuner #2 (or the ability to record off of it) may be lost for no reason.
• Channel blocking has never worked. (If it did, channels you don't get, PPV and maybe even VOD could be excluded from searches.)
• An Upcoming Episodes list may refresh itself twice instead of once (after Select ... Back).
• A loud "pop" sound may occur consistently upon pressing Play after FF or Rewind.
• A message asking if you want to delete the recording may pop up while you're watching the recorded show live.
• Recordings that are between 16 and 29 minutes long have no tickmark at 15 minutes.
• Connection to the Internet may disappear for no reason, usually after a firmware update.
Heavy TV watchers like me have to use compound Keyword Autorecords (ARSLs) to get around the 50-SL limit. But there are a lot of problems with ARSLs that don't occur with regular SLs:
• ARSLs without a CCHAN directive record PPV channels and channels you can't get (usually only the ones marked incorrectly; sometimes, all of them).
• ARSLs record all reruns even though you specify First Run Only. (This bug impacts cable series like Justified more than it does network shows.)
• Sometimes an ARSL rerun recording is truncated around the 15- or 30-minute mark for no apparent reason.
• ARSLs (even long-established ones) occasionally fail to record first-run shows.
• Cancelling an ARSL series episode may not stick; if there's no conflict, the episode may get rescheduled for the same time slot.
• ARSL users must babysit the Guide and/or the To Do List to make sure shows will be recorded.
I don't have a problem with these either:
The following problems can't be called accidents, like having a beetle crawl into the computer circuitry. Instead, they're supposedly the result of careful thought.
• The remote waits a full 3 seconds before allowing a key to repeat.
• The Exit key may clear the screen, but if the screen clears itself first, the program you're watching is dismissed.
• The Active key (nestled in among Pause, Guide and List) serves mainly to waste time when pressed by accident.
• Too many keypresses are required to get to the To Do List, the Prioritizer, and Manual recording.
• You're never entirely sure which shows will be recorded, because scheduling occurs very slowly in the background — sometimes in the last possible hour (or not at all).
The following things I have experienced, and would like to see fixed:
• Search's incremental matching always clears the list of results if you enter an extra character that matches nothing.
• 'Channels I Get' has always included some channels you can't get, leading the user to try to record unavailable shows.
• A paused screen always flashes back on briefly and intermittently after the screen saver starts.
These, I have no idea if they're true, but I'll take your word for it:
• From the To Do List, it takes two passes to record a low-priority episode while cancelling a higher-priority one. [See report]
• From the Guide, you simply cannot succeed in recording a low-priority episode while cancelling a higher-priority one. [See report]
I use a universal remote, so again I don't know about these:
• No dedicated Slow Motion key.
• No Clear key.
These are merely wishlist type items, and everyone will want different things. My DVR doesn't make toast either, but I'm not going to put it on a bug list:
• The Stop key dismisses the program you're watching — the Exit key shouldn't do it too.
• Double Dash can delete items from some lists (with no nagging) but not from others.
• The progress bar covers too much of the screen.
• There's no way to make the progress bar go away quickly, automatically.
• The progress bar in a recording shows it as complete no matter how much of it was lost to rain fade.
• You can't tell what channel the background tuner is on (if no recording is in progress) without engaging DoublePlay.
• DoublePlay won't continuously buffer the background tuner after two hours, and there's no way to shut it off.
• Unsupported add-on disk storage disables the internal disk drive.
• Instant Replay should mute the sound for an instant while it presents the destination frame for you to quickly judge whether another Replay is needed.
• Autocorrection is not adjustable.
• Single-stepping after a pause requires repeated presses of the >> button; this is the one place where press-and-hold would make sense.
• The progress bar does not go away by itself when you single-step.
• Closed Captioning and Subtitling both use only low-resolution fonts with jagged edges.
• Neither Closed Captioning nor Subtitling stays on during FF1.
• Even though the Format key can't change the way an HD channel is displayed when the TV Ratio is set to 16:9, it still cycles through all its options.
• There's no way to correct images that have been stretched by bad channels such as TNT and TBS.
• PiG (PiL & PiM) can't be turned off.
• Long program names in lists, and Series Manager entries, are truncated; highlighting a name that's too long does not display the complete name anywhere else on the screen.
• Upcoming Episodes/Showings looks only at the current channel; for a list across all channels, a Smart Search is needed.
• Deletion is permanent; there's no undelete, or Deleted Shows folder.
• There's no prompt to prevent accidental channel changes when behind in the live buffer.
• Menus and lists don't remember your last position (unless you back into them).
• There's no way to go quickly to the top or bottom of a list.
• No way (Ch up/down?) to go directly to the previous/next detailed show description in any list.
• No way to skip to a given date in the To Do List or in the History list.
• There's no good way to ungroup the shows in the Playlist — perhaps to see which shows will be deleted next.
• Re-ordering the Playlist forgets which item you were pointing to (even though it remembers which folder you had open last).
• Grayed names in the Playlist are too dim, and playing a show to the end does not revert its name to black as it should.
• The Playlist option "Open/Close All" doesn't keep the folders open; selecting a non-foldered program closes all folders.
• The Playlist option "Sort programs by category" doesn't sort; it filters.
• A filtered Playlist mixes 'On Now' VOD shows in with the shows you've recorded.
• Ordering the Playlist alphabetically doesn't ungroup the folders, so there's no way to get a true alphabetical list.
• Pressing left arrow or Back in a filtered Playlist doesn't go back just one step (to allow selecting another category).
• A filtered Playlist doesn't include the usual keep/expiry icons, DOW, date, time and channel name — just name, channel number and duration.
• If you stay in a filtered Playlist long enough, you'll see it refresh for no reason.
• A filtered Playlist is always sorted by date (newest first); the currently selected sort order is ignored.
• A filtered Playlist never remembers your last position in it, even after you've done nothing more than (Select, Back).
• No way to scroll sideways in the Guide by the width of the Guide.
• No way to go backwards in the Guide to see shows that just ended (let alone yesterday's shows).
• The Guide shows only 90 minutes at a time.
• The Guide shows only 6 channels at a time (5 when an obnoxious ad is inserted).
• Dark gray channel names (unavailable channels) in the Guide are almost invisible unless highlighted.
• There's no way to get a true filtered Guide.
• The Guide option "Sort programs by category" doesn't present any kind of Guide; instead it presents a (humongous and almost completely useless) filtered list.
• A "Sorted Guide" list erroneously includes (and begins with) shows from the Playlist (in order to push VOD).
• A "Sorted Guide" list is polluted with PPV channels and channels you can't get, ignoring your current Favorites list.
• Pressing left arrow or Back in a "Sorted Guide" list doesn't go back just one step (to allow selecting another category).
• A "Sorted Guide" list doesn't indicate date, time or channel name — just name, channel number and duration.
• A "Sorted Guide" list will refresh itself while you're (slowly) paging through it, discarding your position in it.
• In a live buffer, the progress bar lies about the extent of a show that is being recorded; it does not indicate any padding, and the red portion extends backward only 90 minutes.
• If you're paused in a live buffer, your position is discarded after 90 minutes even though you're recording the program.
• Manual recording (say, of an unscheduled event partially captured in a live buffer) lets you specify a starting time that's a few minutes ago, then says "Unable to perform this operation (747)".
• End-padding of recordings is limited to certain arbitrary amounts; for example, pads of 3, 4, and 10 minutes aren't allowed.
• Start-padding of recordings is even more limited (1, 2, 3, 4, 5 and 10 minutes); 15, 20 and 30 minutes would be nice.
• Negative padding of recordings at start or end is not provided for.
• You can't specify the default amount of padding for live events (fixed at 30 minutes).
• Manual recording is unnecessarily difficult, requiring too many keypresses.
• In Manual Recording, the start time always defaults to 5 minutes past the next half hour.
• No way to enter a channel number when recording manually (0x0368 answered complaints about this feature working poorly by disabling it).
• Neither channel name nor number can be seen in the History list 'til you view the actual entry.
• History entries don't provide episode titles, only descriptions.
• History entries don't tell what date/time a show was deleted.
• Search results include all channels: VOD shows, PPV channels, and all the channels you can't get. Although the titles are grayed for MOST of the channels you can't get, the useless entries still waste the user's time.
• Searches produce lists that identify channels only by number.
• Boolean expressions for searching remain undocumented and difficult to use.
• Keyword searches are limited to 50 characters, and the TTITLE and CCHAN operators are unnecessarily long.
• The list of Recent Searches is limited to 25, so you must frequently recreate them.
About 1 month ago I went out of town for a week and when I returned, the DVR was still paused where I had left it, so I this one seems to be false:
• A recording paused during playback doesn't stay paused for very long if you leave the receiver on when turning off the TV.
So, IMO, all of your lists boil down to 3 things: 50 series limit, CIG, paused screen flashing. One is not a bug, one is being worked on (and is currently almost pefect) and one that's really nitpicking, since I don't look at the screen when it's paused anyway.