Whole Home DVR ServiceQ: How many programs can I watch at one time from an HR2x using MRV? A:
Only 1 program can be streamed at a time from an HR2x. However, you can watch a program locally while streaming to another receiver. You also can watch a program from another DVR while the DVR you are watching is streaming to a different DVR (1 stream in, 1 stream out). Note: DirecTV2PC clients count as a stream, so if you are using DirecTV2PC you cannot stream to another DirecTV receiver at the same time.Q: How can I view only the playlist on a specific HR2x? A:
While in the Playlist, press the yellow button where you can choose all playlists or the local playlist. At this time you cannot select individual remote playlists to view (it is all or local only).Q: Can I use DirecTV2PC with DECA connected receivers? A:
Yes, but only if you have a DECA Internet Bridge installed. The DECA Internet Bridge is simply a DECA connected between your SWiM satellite feeds and your Internet Router. This bridge allows all devices on your network to communicate with the DECA connected receivers, as well as allows TV Apps and DirecTV On Demand.Whole Home DVR/DECA Install Q: What receivers do I need to have to order the Whole Home DVR Service?A:
You need at least 1 HR2x and at least 1 other HD receiver, it can be either another HR2x or an H21/23/24. An R22 with HD enabled, while compatible for both SWiM and the service, does not count towards the minimum requirements for the service.Q: What is the monthly fee for this service?A:
The Whole Home DVR Service costs $3/mo per account.Q: Will this trigger a new commitment with DirecTV?A:
No, unless a receiver needs to be swapped for SWiM compatibility or your system needs to be changed over to a SWiM setup.Q: Is an internet connection required for Whole Home
No, at least not for the Whole Home DVR Service side. You will need an internet connection to utilize features like TV Apps and DirecTV On Demand though.Q: Is this something I can do myself by purchasing items elsewhere?A:
Yes, but DirecTV has the best deal for equipment and they will even come out and install it.Q: Can I run the Whole Home DVR Service without DECA and just use my regular wired/wireless network?A:
Yes, but this setup is completely unsupported by DirecTV. This means if you have any issues at all, they will not help you troubleshoot or fix the issue. To be supported by DirecTV you must upgrade to DECA (which is part of the Whole Home DVR Service upgrade for $99).Q: What is DECA?A:
DECA is a form of MoCA, which is a technology to transmit network signals over coax. This allows the same coax installed to connect your satellite receivers to the Dish to deliver a network connection between the receivers with no extra cables or wiring. Q: Why did DirecTV develop DECA?A:
DirecTV has been adding new features to their HD receivers that require a network connection and now the Whole Home DVR service makes heavy use of this connection. DirecTV cannot provide customers assistance with their networking issues since they had no control over a customer's installed ethernet, wireless, or powerline network. By using DECA they know what their network looks like since it is using their hardware and wiring. It also allows receivers to be connected with nothing more than the coax already run to them for satellite service.Q: What makes up a DECA network?A:
There are various parts that make up a DECA network (or "cloud").
Whole Home DVR/DECA (Self-Install / Technical)
- Your installation must be using the Single Wire Multiswitch (SWiM); which is either the SWiMLNB, SWM-5, SWM-8, or SWiM-16 module. DirecTV will convert your installation to SWiM if you don't have it now.
- DECA boxes on all your receivers that support DECA but do not have it built in (H24 and HR24 have DECA built-in).
- Replace any receivers that don't support SWiM with a like model that does support SWiM. For example, an R15 would be swapped for an R16, H20 for an H21/22/23/24, etc.
Edited by Grentz, 05 June 2010 - 09:36 AM.