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Guest Message by DevFuse

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Free HD for life (24 months for existing subs)


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2475 replies to this topic

#1 OFFLINE   DavidMi

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Posted 03 June 2010 - 06:23 PM

The other site is reporting that tomorrow directv will start offering free hd 4 life for new customers.

Has anyone heard anything about this?

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#2 OFFLINE   sigma1914

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Posted 03 June 2010 - 06:31 PM

That blows...new customers only.
If you stop responding to them or put them on ignore, then eventually they'll go away.

#3 OFFLINE   jdspencer

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Posted 03 June 2010 - 06:40 PM

Yup, us old timers get screwed again. :(
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#4 OFFLINE   chevyguy559

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Posted 03 June 2010 - 06:42 PM

That blows...new customers only.


:mad::mad::mad:

I hope this is a sign of things to come though, with no monthly charge for HD across the board :D

But I can see the retention CSR's getting alot of work from the DBSTalk members wanting this deal :lol:

BTW I attached the PDF file :D

Attached Files



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(1) HR21-100 (Owned)


#5 OFFLINE   dpeters11

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Posted 03 June 2010 - 06:51 PM

Interesting. My problem is I don't trust auto pay. But would be nice if current customers qualified, and it wasn't a limited time offer.

#6 OFFLINE   Justin23

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Posted 03 June 2010 - 06:52 PM

BTW I attached the PDF file :D


Guess you didn't read the part that said "not for publication or distribution" ...:nono2:

#7 OFFLINE   Justin23

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Posted 03 June 2010 - 06:53 PM

Interesting. My problem is I don't trust auto pay. But would be nice if current customers qualified, and it wasn't a limited time offer.


Have had AutoPay for my acct since signing up back in July 2008...never had an issue.

#8 OFFLINE   bobnielsen

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Posted 03 June 2010 - 06:53 PM

I saw it in a newpaper insert ad.

#9 OFFLINE   Coca Cola Kid

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Posted 03 June 2010 - 06:54 PM

Actually Multichannel News says its Dish

Dish Promotes 'HD Free For Life' - Satellite Operator's Offer Requires Two-Year Commitment

DIRECTV customer

All comments are my own. Unless specifically stated, my views do NOT represent the views of other DIRECTV customers


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#10 OFFLINE   dcowboy7

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Posted 03 June 2010 - 06:56 PM

They both are doing it.

#11 OFFLINE   sigma1914

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Posted 03 June 2010 - 06:56 PM

Actually Multichannel News says its Dish

Dish Promotes 'HD Free For Life' - Satellite Operator's Offer Requires Two-Year Commitment


Directv is responding: http://www.satellite...73-free-hd.html
If you stop responding to them or put them on ignore, then eventually they'll go away.

#12 OFFLINE   dpeters11

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Posted 03 June 2010 - 07:02 PM

They might both be doing it, but looks like Dish's offer is better. Two year contract, but current customers qualify, and the eligibility period is longer.

#13 OFFLINE   hilmar2k

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Posted 03 June 2010 - 07:03 PM

While I despise auto bill pay, I'd sign up for it for $10 a month off my bill. In fact, I'd probably use that $10 credit to add additional proramming.

#14 OFFLINE   chevyguy559

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Posted 03 June 2010 - 07:13 PM

Guess you didn't read the part that said "not for publication or distribution" ...:nono2:


Guess you missed the part where it was already on the internet, I just saved you a few clicks to get it :rolleyes:

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(1) HR21-100 (Owned)


#15 OFFLINE   Avder

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Posted 03 June 2010 - 07:43 PM

Any guesses on howl ong till we see the "free HD" dueling flatscreen ads come out?

#16 OFFLINE   hilmar2k

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Posted 03 June 2010 - 07:45 PM

Any guesses on howl ong till we see the "free HD" dueling flatscreen ads come out?


They're probably in post production now.

#17 OFFLINE   Piratefan98

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Posted 03 June 2010 - 08:02 PM

They're probably in post production now.



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#18 OFFLINE   camo

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Posted 03 June 2010 - 08:03 PM

I just sent an email to customer service requesting the same deal. I'm already doing auto pay Hope they come through . I mentioned Dish was also offering same deal with existing customers.

#19 OFFLINE   Piratefan98

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Posted 03 June 2010 - 08:08 PM

I just sent an email to customer service requesting the same deal. I'm already doing auto pay Hope they come through . I mentioned Dish was also offering same deal with existing customers.



I suspect the CSRs and retention staff will be getting lots of calls in the coming weeks/months. DirecTV has a good track record of handing out perks, so it's probably a worthwhile call to make.
If I can't ameliorate it, it ain't broke --- Mr. T

#20 OFFLINE   susanandmark

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Posted 03 June 2010 - 08:08 PM

Ugh! Another example of DirecTV's shortsighted customer unfriendly business model. So now I can switch to Dish and get HD access free “for life,” an offer DirecTV is also making, but ONLY to new customers.

This attitude that old customers are worthless is absolutely infuriating! Why should I, a customer who has been with DirecTV, at the premium level of service for a dozen years, never having been late on a single payment (and on autopay 98 percent of that time), be treated worse than someone who signs up tomorrow with a package that costs half as much? It’s not only ridiculous but insulting!

Drop the fee for everyone--and advertise the heck out of the fact you're doing it--or don't drop it at all. This isn't even a temporary promo offer but a "for life" offer that for new customers that totally screws anyone with an ounce of loyalty. That's an $120/year incentive to constantly switch services.

Edited by susanandmark, 03 June 2010 - 08:28 PM.





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