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Guest Message by DevFuse

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Free HD for life (24 months for existing subs)


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2475 replies to this topic

#81 OFFLINE   mluntz

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Posted 04 June 2010 - 08:37 AM

Well, I usually just go with the flow on these things but as a 15+ year customer I have to admit I am a little taken back about this. Us early adapters made Directv what it is today. From paying $700 for my first receiver and dish that I self installed to being first with HD and paying $650 for an HD (non DVR) receiver that got 4 HD channels and of course missing out on all the free programming offers that accompany new subs today.

And what do we get, GAME LOUNGE FREE FOR 3 MONTHS. Come-on Directv, show us some love.:nono2:

Almost forgot. $999 for an HD Tivo now a door stop.


+1! 15 years for me too! Exactly the same for me! What did I get for an anniversary gift, a free PPV that I'll never use! I feel slighted here! :nono2:
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#82 OFFLINE   Hoosier205

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Posted 04 June 2010 - 08:44 AM

I expect that we will see reports here tomorrow from folks who called to complain and were given this offer as existing customers as well.
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#83 OFFLINE   Lee L

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Posted 04 June 2010 - 08:49 AM

Easily. I sent a PDF file copy of the national offer going into effect tomorrow. How can you not ask for the deal of a lifetime is my question? :shrug::shrug::shrug:


Ok, tell me if I am reading this right. In the comparison grid, DirecTV is listing it as a bad thing that Dish might make you pay $99 to ALLOW you to keep getting hard copy bills and not have autopay, when DirecTV, while I guess they will still send you a bill, REQUIRES you to be on autopay to get the offer. So, yes, Dish might charge you, but they also are giving you somethign DirecTV will not even give at any price. Man, the marketing people must have worked overtime to find a way to spin that.

Now, I can't say I am happy spending $10 a month more than Joe Schmoe who signs up next week. But I am not going to leave over it as inspite of flaws, I still think DirecTV is better. I too am hoping that this is just a precursor to eliminating the fee altogether (or whichever way they shuffle the numbers to make it look that way). On the other hand, if this is truly a credit in perpetuity, then even when they reshuffle to eliminate the HD fee, the new peopel will still be getting it cheaper. HMM.

It will also kind of suck to be the guy who signs up in August when I guess DirecTV just does not appreciate new customers as much as in June and July. :D


+1! 15 years for me too! Exactly the same for me! What did I get for an anniversary gift, a free PPV that I'll never use! I feel slighted here! :nono2:


Not only that, but it is a coupon where you have to pay for the PPV first, then mail the coupon it to get credit. WHy not jsut set a flag in teh system so your next PPV is no charge. Hey, that would actually save them money on the printing of the coupons. Then again, they probably know people will remember the good feelings of getting the coupon even if they don;t use it.

I expect that we will see reports here tomorrow from folks who called to complain and were given this offer as existing customers as well.

And if that is the case, then the HD fee is over as DirecTV will have thousands of people calling in and requestiog this and a customer revolt on their hnds.


DirecTV, please don't make me have to go back to watching March Madness in standard Def! Oh, and the usual begging for AMC and BBC America. You are so close to actually being the HD Leader.

#84 OFFLINE   GrumpyBear

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Posted 04 June 2010 - 09:07 AM

And if that is the case, then the HD fee is over as DirecTV will have thousands of people calling in and requestiog this and a customer revolt on their hnds.


I don't see a revolt, but there will be some people that playing CSR roulette, will be able to get the offer. This site isn't a large portion of the overall Direct Base, so even "if" a large portion of DBSTalk users get the offer, it wont have that big of effect.

#85 OFFLINE   Carl Spock

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Posted 04 June 2010 - 09:15 AM

Wow. What an original idea. DirecTV is having a promotion to bring in new customers. They should patent this concept. :rolleyes:

There's an old salesman's joke I've told here before but it's been a couple of years.

A man dies and turns up at the Pearly Gates. St. Peter explains to him that we have it all wrong here on Earth. What you do in life doesn't determine if you go to Heaven or Hell. Instead, you get a 24 hour pass to check out both places and you pick where you want to end up for eternity. The man first goes to Heaven and it is exactly what he expected - babbling brooks, lush clouds, sweet music and sugar frosting. It is Paradise. He then takes the express to Hell and it's nothing like he thought it would be. There are naked babes everywhere, great music, liquor freely running from taps, and a Super Bowl every day. It's easily the best party he's ever been to. After a solid day of extreme partying with no next day hangover, the man goes back to St. Peter and says while he would enjoy Heaven, he choses Hell. St. Peter makes sure that's what he really wants. Yes, the man replies. Returning to Hell, its newest resident is met with fire, brimstone, searing flesh and pains of agony. He hunts down the Devil and says, "Hey, Beelzebub, what happened to the nude chicks, first run movies and cold beer?" The Devil looks him in the eye and says, "Back then you were a prospect. Now you're a customer."

Nothing new here from DirecTV. :nono:

Especially considering they are doing this to counter a promotion from the competition. And as people are saying here, they will make up the $10 elsewhere. I just bought a bag of five pens for $1 at the market that was labeled, "Buy Four, Get One Free!" Now who of you really thinks I got a free pen and those pens didn't actually cost me 20¢ each?

Edited by Carl Spock, 04 June 2010 - 09:30 AM.

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#86 OFFLINE   TheRatPatrol

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Posted 04 June 2010 - 09:21 AM

I say we all call in tomorrow and demand free HD for life, if they don't give it to us then we all threaten to switch to E*. :lol:

One thing to note, the free HD for life doesn't include the channels from the HD extra pack, that will still cost $4.99 a month.

#87 OFFLINE   RAD

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Posted 04 June 2010 - 09:27 AM

I don't see a revolt, but there will be some people that playing CSR roulette, will be able to get the offer. This site isn't a large portion of the overall Direct Base, so even "if" a large portion of DBSTalk users get the offer, it wont have that big of effect.


That might be true until they start with a national TV and/or print ad campaign and then the millions of existing DirecTV HD customers call in to b*tch about it.

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#88 OFFLINE   Lee L

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Posted 04 June 2010 - 09:50 AM

That might be true until they start with a national TV and/or print ad campaign and then the millions of existing DirecTV HD customers call in to b*tch about it.


Yeah, this is a little different than the typical new customer offer I think. Ok, some guy gets it for $5 a month less or gets a better reciver. You have to be in a tech site or here to even know the difference because the offer is not spelled out as plainly. However, if they run ads essentially saying that you get the same exact service for $120 a year less, forever and ever (and thats a mighty long time), that will get people's attention that normally would not care.


DirecTV, please don't make me have to go back to watching March Madness in standard Def! Oh, and the usual begging for AMC and BBC America. You are so close to actually being the HD Leader.

#89 OFFLINE   sdirv

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Posted 04 June 2010 - 10:00 AM

I've never paid D* directly, they don't have my credit card on file and I prefer not to be on autopay with them (since my dad got charged on his autopay for not returning a defective receiver, which he had returned and was able to prove it).

My D* service is bundled with my phone/cellphone/internet service (I make my D* payment to the phone company along with all the rest) and I'm fairly sure that if I split my D* service from my current billing method I'd probably lose $25 a month in "bundle discounts".....

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#90 OFFLINE   Doug Brott

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Posted 04 June 2010 - 10:02 AM

I don't have any additional details to add here other than to say I don't think we've seen the whole story to this point (based on some intel I've received). The end game may be better than what is being presented thus far. I'd hope that there is a way for existing customers to jump in as well, but I don't know if that will be the case or not.
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#91 OFFLINE   Skyboss

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Posted 04 June 2010 - 10:35 AM

I truly do not understand all the angst over this issue. Competition is a wonderful thing. How much hammering over this issue by Dish do you think DirecTV can take before having to respond in kind? Eventually both will be doing it while finding other neat ways to recoup the revenue. But at least everyone will be happy because their HD is "free".:lol:


Okay, here's the math. Assuming D* continues to charge $10 or even more over time for HD every month... We'll leave it at $10. I'm 40 and hope to live until I'm at least 80. So thats 40 x 12 x $10 = $4800 more for programing I'll be paying then the new sub next door that I probably talked into becoming a D* customer in the first place.

They both out to just up everyone a buck or two and stop cahrging us extra for HD period. Like the one guy said, I'll bet these clowns woudl have charged extra for color TV back in the day. How a new broadcast standard became a premium product I'll never know. :nono2:

#92 OFFLINE   Skyboss

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Posted 04 June 2010 - 10:38 AM

+1! 15 years for me too! Exactly the same for me! What did I get for an anniversary gift, a free PPV that I'll never use! I feel slighted here! :nono2:


I get 100 bones if I get my neighbor to sign up! Yippie! :rolleyes:

#93 OFFLINE   SPACEMAKER

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Posted 04 June 2010 - 10:39 AM

I don't have any additional details to add here other than to say I don't think we've seen the whole story to this point (based on some intel I've received). The end game may be better than what is being presented thus far. I'd hope that there is a way for existing customers to jump in as well, but I don't know if that will be the case or not.


Free HD for life for Premier subs would be fair.

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#94 OFFLINE   SPACEMAKER

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Posted 04 June 2010 - 10:41 AM

I get 100 bones if I get my neighbor to sign up! Yippie! :rolleyes:


I am currently enjoying $20 per month saving for 10 months due to the refer a friend program.:)

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#95 OFFLINE   Skyboss

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Posted 04 June 2010 - 10:45 AM

Free HD for life for Premier subs would be fair.


All the extras... MRV, HD, DVR, HD Xtra Pack should be included for Premier customers. There would be more of us....

#96 OFFLINE   SPACEMAKER

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Posted 04 June 2010 - 10:48 AM

All the extras... MRV, HD, DVR, HD Xtra Pack should be included for Premier customers. There would be more of us....


That works for me!

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#97 OFFLINE   -Draino-

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Posted 04 June 2010 - 10:51 AM

How a new broadcast standard became a premium product I'll never know. :nono2:


I have to agree here. Complete and utter nonsense. What's next...$3.00 for 3D TV??

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#98 OFFLINE   KsBillsFan

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Posted 04 June 2010 - 10:58 AM

It just gets me that they don't do anything for their current subs. From the first day I signed up for DTV, I wanted a HD/DVR and a HD receiver. They would only give me one for free, and make me pay full price for the 2nd. They gave me the line that the boxes are expensive and there is no way they could ever give out two advance receivers for free. And guess what, there current special is two advance receivers for free.

And now they are going to do Free HD for Life for new subs? But current subs get nothing. I know you have to do specials to get people to jump ship and come to you, but you can not forget about those who have been supporting you for 1, 10 or 20 plus years already. These big companies need to wake up.

#99 OFFLINE   dmurphy

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Posted 04 June 2010 - 11:27 AM

I like things that include the word 'lifetime'.

The 'lifetime' DVR subscription I bought in 2001 worked out splendidly.

I'm going to stay tuned... DirecTV usually takes care of its loyal customers. I have no concerns there.

#100 OFFLINE   jdspencer

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Posted 04 June 2010 - 11:29 AM

I think that once the number of HD subs reaches a tipping point then we will see a whole whole new rate structure. This structure wouldn't even list anything extra for HD as it would be built into all levels of subscriptions. Thus they can say that you have "free" HD.

What DirecTV should do now is to get rid of the HD Xtra pack. If you pay for HD access then ALL HD should be included.
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