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Guest Message by DevFuse

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All receivers dead this morning! (6/8) Had to RBR


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1222 replies to this topic

#1 OFFLINE   F1 Fan

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Posted 08 June 2010 - 05:32 AM

Not sure what happened as I was watching two of them last night and this morning none would turn on via remote or power button on front.

I guess an update went wrong overnight? Although I had a national update on the weekend too.

This happened to 2 HR21s and 1 HR20-100. I havent tried the H21 yet.

Anyone else get this?
HR34-700, HR24-100, 3x H25-100s, MRV on DECA, SWM16

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#2 OFFLINE   MBlue72

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Posted 08 June 2010 - 05:36 AM

I had similar experience between 7AM and 7:30AM EDT. We have one HD DVR and one SD DVR. Both needed to be reset but are still not operating normally yet.

Dave

#3 OFFLINE   todd.scallions

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Posted 08 June 2010 - 05:36 AM

I just woke up to two dead DVR's as well. 6:36AM in Bartlett, TN.

#4 OFFLINE   nyzorro99

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Posted 08 June 2010 - 05:38 AM

All 6 of my HR-22 are out also...Concord,NC

#5 OFFLINE   dparisoe

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Posted 08 June 2010 - 05:40 AM

Same here my HR21 and R22 both dead this morning did a RBR and they came up, they both updated @ 3:28am. After receiving a couple of commands both quit functioning and had to be RBR again. After the second reset the R22 seamed to be working correctly, I did not get a chance to check the HR21.
David
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HR21-700 - Sony KDL-52XBR9
R22-100(With HD) - Olevia 37"

#6 OFFLINE   TANK

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Posted 08 June 2010 - 05:40 AM

My HR 23 was dead also, had to RBR .

#7 OFFLINE   juventuz

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Posted 08 June 2010 - 05:41 AM

Same thing is happening to my HR21

#8 OFFLINE   mikey6719

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Posted 08 June 2010 - 05:45 AM

Had to remove power, still didnt wake up, held in the front cvr pwr button and it woke up to reset, BUT no response to remote commands? Trying rbr now.....

#9 OFFLINE   MysteryMan

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Posted 08 June 2010 - 05:45 AM

My HR22/100 received their latest download (0x3de) last night. Twenty minutes ago all control functions (manual and remote) froze up. Did a reset but problem returned. Did a second reset, system working so far.

#10 OFFLINE   cartrivision

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Posted 08 June 2010 - 05:46 AM

Not sure what happened as I was watching two of them last night and this morning none would turn on via remote or power button on front.

I guess an update went wrong overnight? Although I had a national update on the weekend too.


There was no prompt for a SW update on the one I was watching when it stopped responding to remote commands. The recorded program just kept playing and live TV continued to play on the others until I did a RBR.

#11 OFFLINE   Fluthy

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Posted 08 June 2010 - 05:47 AM

I had the same issue this morning... both receivers where locked up. RBR corrected the problem.

#12 OFFLINE   STEVEN-H

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Posted 08 June 2010 - 05:49 AM

Box would not turn on either remote on on box itself. RBR'd it is now booting up. HR24 working fine.

HR21 came back up with gray screen and not responsive to remote or front panel controls. Unplugged unit waited and have now plugged it back in it is rebooting again. Came up this time and seems OK. Sent in error report 20100608-3413

Running latest CE.

Edited by STEVEN-H, 08 June 2010 - 06:21 AM.
add error report 20100608-3413

HR24-500 AM-21
HR24-200 AM-21
Direct TV Slimline-5S (SWM) DECA
Direct TV since 6/23/96.

#13 OFFLINE   Steveknj

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Posted 08 June 2010 - 05:50 AM

My son reported the same thing here too.

#14 OFFLINE   Robert Simandl

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Posted 08 June 2010 - 05:53 AM

There are two threads on this issue now. I'd say they need to be combined and made sticky until DirecTV fixes this.

#15 OFFLINE   Rob77

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Posted 08 June 2010 - 05:56 AM

Yes...same on HR22, had to reset twice

#16 OFFLINE   Terry740

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Posted 08 June 2010 - 05:59 AM

My living room HDDvr worked until I tried to delete the Colbert Report after viewing it. Haven't RBR it because it's recording Valkyrie I hope! My bedroom receiver is frozen and is freezing during resets.Does DirecTV ever test these "upgrades" before downloading them?

:mad::mad::mad::(:(:(

#17 OFFLINE   camo

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Posted 08 June 2010 - 06:00 AM

HR20-700 was dead. Had to unplug it and went through the setup. HR24 was not effected. No software updates here.

#18 OFFLINE   JACH

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Posted 08 June 2010 - 06:00 AM

Thank god it's not just me. I was freaking out for a while thinking my box was dying before my eyes. Both HR21s wouldn't respond to remote or front panel buttons. Was watching live TV on one of them and it froze after I pressed menu and selected "manage recordings," but the picture was still running in the upper right corner. RBR brought it back but it froze again soon after. Only receiver working is my D12. BTW, both HR21s have been on the latest software x03DE since it first released.

Edited by JACH, 08 June 2010 - 06:08 AM.


#19 OFFLINE   MarkN

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Posted 08 June 2010 - 06:02 AM

Not sure what happened as I was watching two of them last night and this morning none would turn on via remote or power button on front.

I guess an update went wrong overnight? Although I had a national update on the weekend too.

This happened to 2 HR21s and 1 HR20-100. I havent tried the H21 yet.

Anyone else get this?


same here HR20/21/22 all dead, h20 no problem

#20 OFFLINE   doctrsnoop

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Posted 08 June 2010 - 06:04 AM

All HR-2X's are dead this am, 21, 2-22's and 2-23's. Had to unplug all, and still unclear whether they'll come up or not. Stuck on "rebuilding scheduler list for many minutes" might have to reset again

5 - HR22-100 4 via regular ethernet, 1 via DECA, 2 HR21-700 networked via regular ethernet, HR21-100 networked via DECA, H25-500
R15-500 Inactive, H20-600 (ECO 2.0) inactive,D11 (Humax LD2060) inactive
Slimline 5 w/ SWM8 parallel w/ SWM16 w/DECA




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