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Guest Message by DevFuse

Photo

All receivers dead this morning! (6/8) Had to RBR


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1222 replies to this topic

#1201 OFFLINE   Stuart Sweet

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Posted 09 June 2010 - 01:56 PM

That's a great term, it could mean a lot of things.
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#1202 OFFLINE   MysteryMan

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Posted 09 June 2010 - 02:17 PM

That's a great term, it could mean a lot of things.


Ya gotta love their public relations department!

#1203 OFFLINE   dfd

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Posted 09 June 2010 - 02:28 PM

Can I use that term if my payment is late ? ;)

#1204 OFFLINE   Stuart Sweet

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Posted 09 June 2010 - 02:30 PM

You can certainly try. I don't know if it will get you very far, though.
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#1205 OFFLINE   MysteryMan

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Posted 09 June 2010 - 02:32 PM

Just got a phone call from DirecTV. It was a recording with a apology for yesterday's "transmission glitch".

#1206 OFFLINE   eahmjh

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Posted 09 June 2010 - 02:32 PM

Just got this email. I guess they admitted to the problem

You may have experienced a transmission glitch to your DIRECTV service. DIRECTV has fixed the problem and automatically reset the receivers. There's nothing further that you need to do. We sincerely apologize for any inconvenience this technical issue has caused.Posted ImageOur promise is to provide you with the best television experience, and to resolve any issues that might arise as quickly as possible.Posted ImageThank you for being a valued DIRECTV customer.
HR20-700: HDMI 1080i to Sony KDL-46XBR2
HR21-100: HDMI 720p to Sylvania 6632LG
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#1207 OFFLINE   Dazed & Confused

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Posted 09 June 2010 - 02:40 PM

I didn't even know there was a problem until noticing this thread, but that probably had something to do with not turning a TV on since last night. :lol: I did happen to notice that one of the receivers reset itself during the day. Do you think maybe I can get something free for my lost service if I call? Maybe something like free HD for two years?:D
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#1208 OFFLINE   billsharpe

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Posted 09 June 2010 - 02:58 PM

DirecTV's website is calling it a transmission glitch.


I'm pretty sure they used the same term the last time this sort of stuff happened. Creative they're not. Informative they're not. Apparently, though, the automatic downloads yesterday fixed the system for most users who hadn't already sweated over fixing it themselves.

Most days here the TV set doesn't go on until after 5 pm, but yesterday I tried to watch a recording at 6:30 am and discovered a nonresponsive DVR instead.
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#1209 OFFLINE   Xsabresx

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Posted 09 June 2010 - 03:07 PM

My HR22/100 is almost back to normal after yesterday's "merth & meriment". Reaction speed has returned and receiver now has the new parental feature. Cast & Crew feature is not providing information but hopefully this will return soon.



I'll meet you in the middle. I am getting cast and crew info but have yet to see the common sense rating stuff

since 2001

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#1210 OFFLINE   MysteryMan

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Posted 09 June 2010 - 03:20 PM

I'll meet you in the middle. I am getting cast and crew info but have yet to see the common sense rating stuff


Wanna Swap? :D

#1211 OFFLINE   Richierich

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Posted 09 June 2010 - 03:26 PM

DirecTV's website is calling it a transmission glitch.


Yes and BP OIL is calling their Disaster an Oil Transmission Glitch but it ain't working very well!!! :lol:
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#1212 OFFLINE   MysteryMan

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Posted 09 June 2010 - 03:31 PM

Now getting partial cast & crew info.

#1213 OFFLINE   hdtvfan0001

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Posted 09 June 2010 - 04:12 PM

Here's an interesting twist....

I just got a recording call from DirecTV apologizing for the outage.

A nice gesture.
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#1214 OFFLINE   Drucifer

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Posted 09 June 2010 - 04:24 PM

Here's an interesting twist....

I just got a recording call from DirecTV apologizing for the outage.

A nice gesture.

I really hate calls while I'm eating dinner.

DREW
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#1215 OFFLINE   Skyboss

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Posted 09 June 2010 - 05:12 PM

I unplugged all of mine and restarted them. All is back to normal.

#1216 OFFLINE   adam1115

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Posted 09 June 2010 - 05:26 PM

Oh GREAT, now my HR burst into FLAMES! I had to put it out with a fire extinguisher. Now it's giving me some crazy error code!

I did the RBR 15 times, unplugged and replugged the external drive 25 times over and over. I tried plugging the power cord in backwards, I licked the coax and ethernet cables and plugged them back in.

I think the problem is with the dish, I'm going to go out and whack it with a broom.

#1217 OFFLINE   ciurca

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Posted 09 June 2010 - 06:06 PM

Oh GREAT, now my HR burst into FLAMES! I had to put it out with a fire extinguisher. Now it's giving me some crazy error code!

I did the RBR 15 times, unplugged and replugged the external drive 25 times over and over. I tried plugging the power cord in backwards, I licked the coax and ethernet cables and plugged them back in.

I think the problem is with the dish, I'm going to go out and whack it with a broom.


ROTFLMAO. Thanks.
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#1218 OFFLINE   rcruz2525

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Posted 09 June 2010 - 06:07 PM

I have disconnected the power 2 times and I still can’t get the receiver to boot... HR23
It is stock on the screen Step 1 of 2 ....

#1219 OFFLINE   gomezma1

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Posted 09 June 2010 - 06:16 PM

Woke up yesterday unaware of what was happening. Tried to turn on my R22 with remote or power button on box with no success. Was beginning to get angry but decided to unplug it for 30 seconds. Rebooted and came on. Tried to use remote to change channels with no success. Tried to use controls on box with no change. Used reset button and started to respond to remote. Got email today about the problem. Did not watch TV today since I work nights. I hope the glitch is fixed.

#1220 OFFLINE   Barry in Conyers

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Posted 09 June 2010 - 06:22 PM

Oh GREAT, now my HR burst into FLAMES! I had to put it out with a fire extinguisher. Now it's giving me some crazy error code!

I did the RBR 15 times, unplugged and replugged the external drive 25 times over and over. I tried plugging the power cord in backwards, I licked the coax and ethernet cables and plugged them back in.

I think the problem is with the dish, I'm going to go out and whack it with a broom.



Maybe the best post in this entire miserable thread!

#1221 OFFLINE   tonyd79

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Posted 09 June 2010 - 06:47 PM

Apparently, though, the automatic downloads yesterday fixed the system for most users who hadn't already sweated over fixing it themselves.


I don't think there was a download, just a reboot. Probably after a cleanup of guide data so it would not occur again.
LR: HR34-700, H24-200, Fios DVR, BD350 Blu Ray, Roku Netflix Player, Chromecast, Sony 65w850 TV
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#1222 OFFLINE   rcruz2525

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Posted 09 June 2010 - 06:52 PM

Talking to Directv now and they just took my receiver number, they said it will be fix but they don’t know how long it will take!!
Mean while I ask to be transfer to customer service to see if I can get free HD…

#1223 OFFLINE   Doug Brott

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Posted 09 June 2010 - 06:57 PM

It's been fun, but I think we've reached the useful life of this thread .. It's time to close it down.
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