Wow, what a big todo about nothing. It's TV. It's not the end of the world. Systems aren't 100%. There will be downtime. Sometimes the fix involves an immediate reboot. I work at a university and there was a problem, during finals, with the online class system. Had to be rebooted. Sometimes life isn't fair, sometimes the fix isn't perfect, but we just have to deal with it.
OK, I gotta drop it again.
During the 1990 Texas Gubernatorial candidate Clayton Williams made a joke about how rape was like bad weather. His comment was "If it's inevitable, just relax and enjoy it".
I've never said anything about perfection. Other folks have. I've never said DirecTV shouldn't do reboots. Other folks have. What I have said is that there's no reason that "we just have to deal with it" any more than folks should "just relax and enjoy it".
If something can be improved, why so much resistance to the mere concept? I mean, no one "needs" high def TV. For that matter, no one "needs" TV. But at some point someone asked the question "hey, can we improve this" and went off and did it. I guess we should all be thankful that while there seem to be a lot of folks on this forum that are quite dogged in their eternal pursuit of mediocrity, that at least at DirecTV there's folks who actually spend time thinking about and working on ways to make things better.