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Guest Message by DevFuse

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DirecTV should provide free H and HR 24's


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47 replies to this topic

#1 OFFLINE   Rob77

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Posted 08 June 2010 - 03:43 PM

One thing today's software fiasco (yes all software is software regardless if its program guide or operational) the one thing that is obvious is that the software side if far ahead of the hardware.

The engineers continue to pump out new stuff rather then worrying about a good reliable system. This being the case....the older receivers just do not have the speed and performance that the 24's have.

While DirecTV will never admit this.....facts are facts, and they should provide a free upgrade to 24's so customers can have a compatable system.

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#2 OFFLINE   prospero63

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Posted 08 June 2010 - 03:45 PM

Not sure I agree. I see three options I guess (assuming the premise is accurate and I don't know if it is or not).

1) Don't roll new features into the old hardware.
2) If you want new features, but new hardware
3) DirecTV provides new hardware to everyone


Currently I think #2 is the only one close to viable (buy the hardware if you want it, but the new features aren't locked to it alone).

#3 OFFLINE   tonyd79

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Posted 08 June 2010 - 03:48 PM

One thing today's software fiasco (yes all software is software regardless if its program guide or operational) the one thing that is obvious is that the software side if far ahead of the hardware.

The engineers continue to pump out new stuff rather then worrying about a good reliable system. This being the case....the older receivers just do not have the speed and performance that the 24's have.

While DirecTV will never admit this.....facts are facts, and they should provide a free upgrade to 24's so customers can have a compatable system.


Then tomorrow, they should declare bankrupcty.

BTW, you have no idea if this was because of something new in the stream or just an error occurring.

When they had a problem with killing HR10's a few years back, we were told that it was new data in the stream and they took it out. We don't know if that is the case this time or not, yet.
LR: HR34-700, H24-200, Fios DVR, BD350 Blu Ray, Roku Netflix Player, Chromecast, Sony 65w850 TV
BR: HR21-200, Viso 32LX, DB350 Blu Ray
Dish: Slimline, SWM8
Other: genieGo

#4 OFFLINE   GregLee

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Posted 08 June 2010 - 03:53 PM

... the software side if far ahead of the hardware.

Software engineers are cheap.
Greg

#5 OFFLINE   RAD

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Posted 08 June 2010 - 03:57 PM

OK, IMHO the HR21/22/23's have been slow performers since day one, that's going back to before all the software bells and whistles were added. All the things they've added, like DirecTV on Demand, TVApps, MediaShare, MRV haven't impacted the performance, what impacted performance is the chipset that DirecTV decided to put in these boxes. Until the HR24 came out the HR20 had the best performance, why, it had a different chipset in it then the other STB's What's different in the HR24 from the other HR's again the chipset, this time from NPX (according to reports) while prior STB's had Broadcom.

Besides the performance issue, all the HR2X's can do everything the other model HR2X's can do, except for the HR20's that can't do 3D. DirecTV has said they'll have a program to replace those HR20's for the folks that need 3D support. Other then that DirecTV has never published any performance numbers on what UI functions should take so there's no real bases for going back to DirecTV and say I want you to replace my slow STB with a HR24. Just like your PC's, you want a faster one you pay, the vendor isn't just going to replace it for free because you want the faster one.


Now what caused todays problem, we as the public will probably never know. Why didn't the HR24's have the problem, probably because the code set is so different from the Broadcom based systems that the bad code didn't get ported over, just my guess.

See post My Setup for configuration info.


#6 OFFLINE   David MacLeod

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Posted 08 June 2010 - 04:23 PM

some hr24 did have the issue
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#7 OFFLINE   Carl Spock

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Posted 08 June 2010 - 04:24 PM

I want a pony.
hangin' with the bros at 40 Eridani A

#8 OFFLINE   rainydave

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Posted 08 June 2010 - 04:32 PM

Why stop at free hardware? They should give us all free service for a year. No wait, make that forever!:rolleyes:

#9 OFFLINE   ndole

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Posted 08 June 2010 - 04:33 PM

some hr24 did have the issue

Both of mine did.
"He that is good for making excuses is seldom good for anything else."

#10 OFFLINE   hilmar2k

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Posted 08 June 2010 - 04:34 PM

I want a pony.


!rolling

#11 OFFLINE   RAD

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Posted 08 June 2010 - 05:00 PM

My three HR24-500's didn't fail and need to be rebooted, but they were rebooted by DirecTV in the afternoon.

See post My Setup for configuration info.


#12 OFFLINE   sigma1914

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Posted 08 June 2010 - 05:03 PM

I want a pony.


Jerry: In fact I hate anyone that ever had a pony when they were growing up!
Monya: I had a pony.
If you stop responding to them or put them on ignore, then eventually they'll go away.

#13 OFFLINE   Mike Bertelson

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Posted 08 June 2010 - 05:09 PM

One thing today's software fiasco (yes all software is software regardless if its program guide or operational) the one thing that is obvious is that the software side if far ahead of the hardware.

The engineers continue to pump out new stuff rather then worrying about a good reliable system. This being the case....the older receivers just do not have the speed and performance that the 24's have.

While DirecTV will never admit this.....facts are facts, and they should provide a free upgrade to 24's so customers can have a compatable system.

Or maybe they could find out why the Hx24s weren't affected and replicate it in the rest of the receivers.

Mike

µß
Since it costs 2.4¢ to produce a penny, my 2¢ worth is really 4.8¢ worth.  That 4.8¢ is my own and not the 4.8¢ of DIRECTV, Dish, or anyone else for that matter.


#14 OFFLINE   Sixto

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Posted 08 June 2010 - 05:52 PM

I'm buying a few HR24's, but a free pony would be nice.
DirecTV: Genie HR44, H25, CCK, GenioGo, SWiM-16 & SWiM-8, DECA to Gigabit Switch with FiOS (75/75)
FiOS: Roamio Pro's (2), Roamio Plus, Mini's (4) with Ultimate HD (My Roamio Thoughts)

#15 OFFLINE   Rob

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Posted 08 June 2010 - 05:55 PM

We should all get free 3D Directv capable Televisions.
It's only tv!

#16 OFFLINE   LameLefty

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Posted 08 June 2010 - 05:58 PM

Dear Buddha: I want a pony and a plastic rocket. :)

"Human sacrifice, dogs and cats living together... mass hysteria!"
Directv since 1997
Will Work for Beer


#17 OFFLINE   bixler

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Posted 08 June 2010 - 06:04 PM

We should all get free 3D Directv capable Televisions.


Don't forget the $300 glasses you need as well.....:hurah::hurah:
Slimline5.....SWM 8.....SWS-8 8 way splitter
PI feeds SWS-8 splitter and HR 21-100 in Media Room 0x62c 3:59am 12/18/12
SWS-8 splitter feeds HR 22-100 in Family Room 0x62c 3:59am 12/18/12 wireless ethernet connection via Linksys WET610N
SWS-8 splitter feeds HR 22-100 in Master Bedroom 0x62c 3:59am 12/18/12
SWS-8 splitter feeds H 21-100 in Guest Bedroom 0x45d2 3:27am 6/27/12

#18 OFFLINE   Mike Bertelson

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Posted 08 June 2010 - 06:17 PM

Don't forget the $300 glasses you need as well.....:hurah::hurah:

I'm not a fan of 3DTV but I believe they're more like $125ish. ;)

Mike

µß
Since it costs 2.4¢ to produce a penny, my 2¢ worth is really 4.8¢ worth.  That 4.8¢ is my own and not the 4.8¢ of DIRECTV, Dish, or anyone else for that matter.


#19 OFFLINE   alnielsen

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Posted 08 June 2010 - 06:51 PM

Dear Buddha: I want a pony and a plastic rocket. :)

I want a 3D TV. I don't want a pony. I already have a cool plastic rocket. :)

Direct TV subscriber since 1999
Choice Ultimate Customer
Equipment:: HR21-700 HR20-700 H20-100 (owned) SlimLine 5 Antenna
Winegard HD 8800 8-Bay for OTA

 

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#20 OFFLINE   Billzebub

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Posted 08 June 2010 - 07:11 PM

I want a 3D TV. I don't want a pony. I already have a cool plastic rocket. :)


I want a 3D pony.




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