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Guest Message by DevFuse


Defective HR22-100

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Joined: May 22, 2007

Posted 10 June 2010 - 07:08 AM

I have a HR22-100 that the Hard Drive crapped out on.

I have the protection plan. My question is if I call they will swap it out, but will they swap it out with the new HR24-500.

I have MRV and I was wondering since I have MRV the would send out the HR24-500 or would they send out an older receiver with a Deca?


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#2 OFFLINE   mcbeevee


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Joined: Sep 18, 2006

Posted 10 June 2010 - 07:12 AM

Directv will swap it out, but can't guarantee the model number. Since all HR2x's are deca-compatible, you could get any model. You could try talking the csr into a credit, if you get your own HR24 from an online retailer.


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