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Directv won't put in order for MRV
Posted 22 June 2010 - 06:56 AM
Is this standard procedure? I have never heard of any 2 order limit? I have been a customer since 06 with them and have good standing and I order most of the sports packages (MLB, NFL ST) so it isn't like I am a lite customer. I tried the Beta of the MRV but I am just using my network through a Powerline converter and it hiccups and stutters a lot especially when watching HD. So I figure I need the SWiM and DECA setup and that should solve my MRV woes, but now they won't do it for me.
Posted 22 June 2010 - 07:00 AM
I would try calling back up and seeing if you can get it added. If that doesn't work, you might want to try to contact Ellen Filipiak's office <email@example.com>, VP of Customer Service. Try calling first before e-mailing her office though.
Today's problems don't worry me, I haven't solved yesterday's yet.
Verizon FIOS (25/25)
TiVo Roamio Pro / Vizio M55i-B2 HDTV / Family Room
TiVo Mini / Samsung HCM5525W HDTV / Master Bedroom
Posted 22 June 2010 - 07:17 AM
Posted 22 June 2010 - 07:23 AM
What is the phone number for Ellen's office?
Email them from here.
Slimlin-5 with SWM16
HR44-700 with AM21 OTA tuner and eSATA 4.0 TB
HR24-500 with AM21 OTA tuner and eSATA 2.0 TB
HR21-700 with DECA adapter for network
Network: Netgear R7000
Internet: Comcast 105/20
Posted 07 July 2010 - 06:27 PM