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Guest Message by DevFuse

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New Customer: How can you get the H24 equipment?


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100 replies to this topic

#101 OFFLINE   dgeffs

dgeffs

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Joined: Nov 20, 2006

Posted 27 June 2010 - 08:52 AM

My installation was Saturday. I got the HR24's but doubt it was because I requested them. I had the CSR make a note to the installer that I was requesting the 24's but I don't think the installer ever saw that note. When they called the morning of the install I had them verify with the installer he had 24's on the truck and they were part of my install.

The installer told me since I was the first install of the day I was almost certain to get 24's considering my order. Later installs were probably not that fortunate. He said he had the ability to get what I wanted but never saw anything related to my request.

Regardless, the install went fine. It was pretty easy since he used existing wiring and only had to run 1 new cable. Turns out he had a bad LNB and had to replace it but once that was done everything worked great.

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