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Guest Message by DevFuse

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Adventures in Whole Home DVR Install


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28 replies to this topic

#26 OFFLINE   Newshawk

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Posted 26 June 2010 - 09:38 AM

2.) They said my HR20-700 was not compatible for SWiM and Whole Home DVR and would also need replacement. Cost would be $199. This conflicts with everything I have read. After they made several calls, they said it was "supported", but that it would cause a lot of problems and they had never personally been able to get an HR20-700 to work for thi

They said for the HR20-700 to function in this setup, it would have to be connected to the internet at all times.

They said a manual download had to be forced to the HR20-700 for it to work with SWiM and that this was very problematic.


Almost all of the above is true... for the HR20-100. It does not need replacement, but you have to use the Sat 2 In port to power the DECA. There are two different methods of doing this. As for your HR20-700, it is a standard install.

DIRECTV employee April 2004-November 2012.
The above comments are my own because I don't know if anyone would care about my opinions anymore.


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#27 OFFLINE   dfunk

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Posted 09 July 2010 - 05:06 PM

I have a DirecTv tech out again today. He too says the HR20-700 doesn't work with Whole Home DVR. It looks to me that he is now wiring the HR20-700 the way that the HR20-100 is supposed to be wired. With both SAT1 and SAT2 connected with the splitter and b-band converter.

Can someone upload a picture or a diargram of how to wire the HR20-700 so I can show the DirecTv tech?

#28 OFFLINE   RAD

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Posted 09 July 2010 - 05:10 PM

I have a DirecTv tech out again today. He too says the HR20-700 doesn't work with Whole Home DVR. It looks to me that he is now wiring the HR20-700 the way that the HR20-100 is supposed to be wired. With both SAT1 and SAT2 connected with the splitter and b-band converter.

Can someone upload a picture or a diargram of how to wire the HR20-700 so I can show the DirecTv tech?


No splitter and SAT2 required for a HR20-700 install, only the HR20-100 needs that. For the HR20-700 the DECA white pigtail connects to SAT1, the feed from the SWiM splitter connects to the open coax input on the DECA, and the blue ethernet cable connects to the ethernet jack on the HR20.

It could be that your HR20-700 jus won't work for Connected Home no matter what they do. My HR20-700 would not work with the DECA although all three LED's were green, but it wouldn't get any satellite signal, they had to replace the HR20 with another receiver (got a HR24).

See post My Setup for configuration info.


#29 OFFLINE   armchair

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Posted 09 July 2010 - 05:40 PM

I have a DirecTv tech out again today. He too says the HR20-700 doesn't work with Whole Home DVR. It looks to me that he is now wiring the HR20-700 the way that the HR20-100 is supposed to be wired. With both SAT1 and SAT2 connected with the splitter and b-band converter.

Can someone upload a picture or a diargram of how to wire the HR20-700 so I can show the DirecTv tech?


see page # 5 here: http://hr20.dbstalk.... First Look.pdf




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