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Recorded Shows "Empty" on HR24?
Posted 03 July 2010 - 11:41 PM
Posted 04 July 2010 - 12:23 AM
This can also be caused by poor reception on one or both tuners. Check your signal readings on both tuners.
Receivers: H25-500 HD Receiver; H21-100 HD Receiver
Mobile Devices: Nomad
Additional equipment configuration details
Sun & moon help site your satellite dish
Posted 04 July 2010 - 09:25 AM
DIRECTV employee since August 2011.
All comments are my own. Unless specifically stated, my views do NOT represent the views of DIRECTV
Posted 04 July 2010 - 06:02 PM
Some shows I record play fine, while others just go to a gray screen whenever I play them. Try to fast forward them, progress bar comes up, but still no visual. They show up in my playlist as recorded but don't play and video or sound for that matter. I've tried to stop, then resume, start over, power off and resume or start over and still nothing. Any idea what could cause this?
Are you using a AM21 with the HR24? Is it a OTA recording?
If so, then yes it occurs with the HR24 and no solution has been found yet. I have experienced it several times. The "recording" actually is blank since it is blank while viewing as well...seems random.