I can login with my Internet Explorer (version 6) but it handles the rest of the site horribly, and I would much rather use Firefox since it works so well with everything else out there.
In calling DTV, my problem was escalated and my call was returned by one of the IT folks there. Apparently they don't support Firefox 2 anymore which is the browser I use. He believed the problem had to do with a certificate exchange, which Firefox 2 couldn't do. He offered to discuss my problem with their IT group and see if they could fix the problem. All in all, my experience there was good, assuming he lives up to his word and follows up on this. I'm more of a problem solver though, and I decided to do a little research on my own.
When I checked this forum, I found several instances very similar to mine but in the past, and none of those were ever resolved (the ones I found). I know my browser could log in as recently as 6 months ago with no difficulty, but the DTV tech said some changes have been made since then. All of their other pages work fine but logging into one's account is somewhat of a high priority and it's the only thing that doesn't work. I'm wondering if presently, there is someone who has found the secret (if there is one) to getting around this problem.
I can't upgrade my browser without buying two new computers (and untold new software), and the only reason I would need to do that is to get into the DTV site, since my two computers work well everywhere else I've been (including logins).
If anyone has a clue to a work-around on this problem, I would appreciate your help. Thank's.
Edited by RBTO, 17 July 2010 - 07:05 PM.