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Guest Message by DevFuse

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New Customers -- Check your bills


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23 replies to this topic

#21 OFFLINE   snowcat

snowcat

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Joined: May 29, 2007

Posted 28 July 2010 - 11:22 AM

I was a new customer in January, and they didn't take the discounts off this month (bill date 7/19).

I just checked today, and I have my $26 credited back to my account (which is correct).

I have automatic payments. So I basically gave DirecTv a $26 loan for a month. I am not thrilled, but at least it was corrected.

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#22 OFFLINE   snowcat

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Posted 28 July 2010 - 12:57 PM

I also just received an automated phone call apologizing for the issue and saying that my credits have gone through.

#23 OFFLINE   matt

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Posted 28 July 2010 - 01:46 PM

I also got the phone call saying my account was credited and I would see it on my next bill. I checked my account online and it is there. That wasn't too bad I guess...
Slimline 5 with SWM-16
Wireless DECA
HR34-700!
R22-200 Leased
Owned H25-700 and H24-700 off and packed for the move.

DIRECTV subscriber since Nov. 2009

#24 OFFLINE   HarryD

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Joined: Mar 24, 2002

Posted 28 July 2010 - 05:10 PM

Me too!.. They missed my HD for life credit... $10.
HarryD




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