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Guest Message by DevFuse


Autopay and mailed monthly statements

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7 replies to this topic

#1 OFFLINE   BennyGregg



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Joined: Jul 17, 2009

Posted 23 July 2010 - 06:08 AM

With autopay, do you still get mailed monthly statements?

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#2 OFFLINE   teachsac



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Joined: Jun 10, 2006

Posted 23 July 2010 - 06:22 AM

Right now I do. You stop when you sign up for paperless.


#3 OFFLINE   Ruffread



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Joined: Nov 04, 2004

Posted 23 July 2010 - 10:59 AM

I've had two months in which my monthly payments were taken from Visa, and I received printed statements showing transactions and balance of zero.

#4 OFFLINE   NewForceFiveFan



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Joined: Apr 23, 2010

Posted 23 July 2010 - 01:33 PM

I switched over to Directv from Dish Network back in May. With Dish I was on paperless billing but still made a manual debit card payment once a month a couple days before due date. This and my Cox Internet bill were the last two items I was doing manual payments for since I began using autopay methods over a decade ago. After switching to Directv I went with paperless billing and autopay using my debit card and so far it's worked out fine and billed correctly on the date my account says it will. If you've ever had Dish Network you'd agree their website, especially for account access, really sucks compared to Directvs. The ease of use with Directv's site and wanting to Go Green completely is what convinced me to do autopay.

#5 OFFLINE   gfrang


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Posted 23 July 2010 - 01:52 PM

I can't figure out my bill because they always add this and subtract that it makes my head spin. I just go paperless and hope for the best,less ware and tear on the brain cells.

#6 OFFLINE   Dazed & Confused

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Joined: Jun 13, 2007

Posted 23 July 2010 - 03:56 PM

I've been on auto-pay for quite some time, and always use to get a statement. They asked me numerous times via Email about going paperless. I never agreed to it, but the statements just stopped coming anyway about a year ago. They must have inferred my agreement to go paperless, or just said screw him.:lol:
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#7 OFFLINE   ronsanjim



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Joined: Mar 18, 2008

Posted 24 July 2010 - 09:57 AM

Not everyone is computer literate, or even have a computer. My wife never uses my computer, so if D* decides to forego printed statements, I would cancel immediately.

#8 OFFLINE   Stuart Sweet

Stuart Sweet

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Joined: Jun 18, 2006

Posted 24 July 2010 - 11:40 AM

I like the statements because I like to read the inserts. Weird, right?
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