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Guest Message by DevFuse

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Buying a Directv HD DVR


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13 replies to this topic

#1 OFFLINE   gigascott

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Posted 23 July 2010 - 02:47 PM

I want to upgrade the Directv SD DVR I have in my bonus room to a Directv HD DVR. I called Directv and they will sell me a HD DVR for around $160 but I will have to commit to stay with them for another 2 years. Is there somewhere I can buy a new or refurbished Directv HD DVR? Thanks.

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#2 OFFLINE   drpjr

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Posted 23 July 2010 - 02:52 PM

They will "sell" you a box that you will really be leasing. The cost is an upfront lease fee. $160 sounds like an odd number. Usually it's $99 or $199 or sometimes free. Have you checked online to see what comes up for you? I am assuming you already have HD service.
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#3 OFFLINE   azarby

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Posted 23 July 2010 - 03:12 PM

I want to upgrade the Directv SD DVR I have in my bonus room to a Directv HD DVR. I called Directv and they will sell me a HD DVR for around $160 but I will have to commit to stay with them for another 2 years. Is there somewhere I can buy a new or refurbished Directv HD DVR? Thanks.

-gigascott


It's really hard to "buy" a DTV DVR these days unless you buy an "Owned " box from a private party. You could look at Ebay or Craig's List, but before you make the purchase, get the RID and call the DTV access card group and verify that it is really owned or if someone is trying to sell a leased unit. Also make sure there is no liabilty on the account. You will have to pay $20 for a new access card.

#4 OFFLINE   gigascott

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Posted 23 July 2010 - 03:13 PM

I have found some weakness. Can I just buy one of these and use it with my current Directv account? Do I just get a card from Directv?

-gigascott

#5 OFFLINE   azarby

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Posted 23 July 2010 - 03:18 PM

I have found some weakness. Can I just buy one of these and use it with my current Directv account? Do I just get a card from Directv?

-gigascott


Are you sure you are buying a unit or is it a lease. Normally these online stores only have units that are leased. Read the fine print. I beleive the only box that they can sell you is the HR21PRO, all others are leased.

Quote from the weaknees site.

"Please note that DirecTV generally considers all new equipment activated after March, 2006 to be leased equipment"

#6 OFFLINE   sigma1914

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Posted 23 July 2010 - 03:20 PM

Deja vu. http://www.dbstalk.c...493#post2539493
If you stop responding to them or put them on ignore, then eventually they'll go away.

#7 OFFLINE   azarby

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Posted 23 July 2010 - 03:23 PM

I have found some weakness. Can I just buy one of these and use it with my current Directv account? Do I just get a card from Directv?

-gigascott


Refurbs and"new" from authorized dealers already have the access card. From anyone else, you need to call DTV and purchase it from them.

#8 OFFLINE   matt

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Posted 24 July 2010 - 12:27 AM

Deja vu or not...

When buying a used receiver, you have to talk to the access card distribution team NOT A FRONT LINE CSR and check THREE things.

-The receiver must be owned
-The receiver must be disconnected
-The receiver must be tied to an account in good standing, not in collections.

It doesn't matter about pay per view and a balance pending on the card. The card gets replaced, that is what holds the charge. There is a way to reuse the card, but if you are dumb enough to hook it to a phone line or internet after using that method, you will get billed for any balance on the card. It is much less of a headache just to spend the $20 for the card.

Once you are ready to activate it with your new card, ignore the paper about the automated number, call D*, and politely but firmly insist on having the access card department activate it. Don't let a front line CSR activate it. If you follow the paper and use the automated number, it has been my experience that the automated system can't handle owned receivers and it transfers you to a front line CSR. In every case, a front line CSR, called either directly or sent from the automated system has only been able to add a receiver as leased, which messes everything up.

If there is an issue like a small past due balance or something like that where the ACDT rep tells you they can make an exception and go ahead and activate it for you, my best advice is to just walk away. In all cases, when calling to confirm it can be added to your account as owned, politely ask them to notate your account and copy/paste all the information into your notes so it is ready for when you order the card. They have been doing that automatically now lately, but it is always good to ask. It has been my experience that it is helpful to get their employee ID as well, in case there is an issue later.
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#9 OFFLINE   Rich

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Posted 24 July 2010 - 09:51 AM

I want to upgrade the Directv SD DVR I have in my bonus room to a Directv HD DVR. I called Directv and they will sell me a HD DVR for around $160 but I will have to commit to stay with them for another 2 years. Is there somewhere I can buy a new or refurbished Directv HD DVR? Thanks.

-gigascott


There is an HR20-700 for sale on eBay right now with a 1.5TB HDD internal. The HR has never been activated, so it will be a leased unit when activated. You might be able to get it at a decent price. I already called ACT and they gave me the above info. Only reason I'm not buying it is I don't want another leased HR.

Look at this HR this way: It would cost you about $199 for a HD DVR from D*. Add to that the price of a 1.5TB internal and the time it took to put it in and if you can get it for around $300, it's a good buy. If it works. :)

Rich

#10 OFFLINE   billsharpe

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Posted 24 July 2010 - 10:47 AM

I want to upgrade the Directv SD DVR I have in my bonus room to a Directv HD DVR. I called Directv and they will sell me a HD DVR for around $160 but I will have to commit to stay with them for another 2 years. Is there somewhere I can buy a new or refurbished Directv HD DVR? Thanks.

-gigascott


I suggest you call DirecTV and ask for promotions. I called last month to get the HD Access free for 24 months and was offered in addition to the $10 per month credit, without my asking, a second DVR free of extra cost. I had to extend my commitment and pay a $29 service fee but that was it.
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#11 OFFLINE   wingrider01

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Posted 24 July 2010 - 10:55 AM

I want to upgrade the Directv SD DVR I have in my bonus room to a Directv HD DVR. I called Directv and they will sell me a HD DVR for around $160 but I will have to commit to stay with them for another 2 years. Is there somewhere I can buy a new or refurbished Directv HD DVR? Thanks.

-gigascott


if you want 100 percent new and owned get the HR21-Pro

http://www.solidsign...1PRO)&c=DIRECTV Receivers&sku=

429.00 without shipping or tax

#12 OFFLINE   BattleScott

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Posted 24 July 2010 - 11:00 AM

I want to upgrade the Directv SD DVR I have in my bonus room to a Directv HD DVR. I called Directv and they will sell me a HD DVR for around $160 but I will have to commit to stay with them for another 2 years. Is there somewhere I can buy a new or refurbished Directv HD DVR? Thanks.

-gigascott


No matter where you get the DVR, they will consider it upgrading when you activate it and you will reset your 2-year committment. If you have "loyal customer status" and are persistent (ask for customer retention if you need to), you should be able to get the HD DVR free and the 24-month HD credit in exchange for the 2-yr committment. If you don't have it already, you'll have to agree to auto bill-pay to get the 24 month credit. They will only give you 12 months if not.




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#13 OFFLINE   Stuart Sweet

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Posted 24 July 2010 - 11:35 AM

if you want 100 percent new and owned get the HR21-Pro

http://www.solidsign...1PRO)&c=DIRECTV Receivers&sku=

429.00 without shipping or tax


I disagree with this. Yes it is guaranteed to be a new, owned receiver but it's far from being the latest and greatest. In fact it's out of production.
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#14 OFFLINE   Rich

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Posted 24 July 2010 - 12:27 PM

[quote name='BattleScott']No matter where you get the DVR, they will consider it upgrading when you activate it and you will reset your 2-year committment. If you have "loyal customer status" and are persistent (ask for customer retention if you need to), you should be able to get the HD DVR free and the 24-month HD credit in exchange for the 2-yr committment. If you don't have it already, you'll have to agree to auto bill-pay to get the 24 month credit. They will only give you 12 months if not.

Not quite correct, but close. An owned HR, bought on the net, doesn't extend your commitment.

Rich




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