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Guest Message by DevFuse

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Need a new dish:


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26 replies to this topic

#21 OFFLINE   Folin

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Posted 29 July 2010 - 05:11 PM

Thanks, Matt.

Got it profesionally installed...all new parts. $220.

I'm looking into the new HD DVR and DECA...looks sweet.

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#22 OFFLINE   lman12

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Posted 29 July 2010 - 05:38 PM

Had hail damange...roofers here today and dropped/broke the sat dish. I think it's slimline 5, but not 100% or if there's a better option.

The local installer wants $300, which sounds silly. DTV will take 2 weeks to get one up. So I'd like to order online and have the roofer reinstall.

Seeing Slim 5 at Amazon for $80...but wanted to touchbase here before we order.

We have an HR20-700, HR20-100, HDVR2 and H23-600. All thru a Zin WB68.


If the hail storm was original cause of the dish being damaged, couldn't you just call Directv and have the dish replaced under the Protection Plan (provided you have the Protection Plan)?

#23 OFFLINE   Folin

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Posted 30 July 2010 - 06:55 AM

Don't have the plan. What is it, $60/yr? I don't think it'd be worth it. They often swap out receivers for no cost or shipping at most. This is the first dish that's been damaged and needed replaced.

I'd be curious if D*'s turntime on the install (2 week quote) would've been faster under the Protection Plan...

#24 OFFLINE   Mike Bertelson

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Posted 30 July 2010 - 07:12 AM

Don't have the plan. What is it, $60/yr? I don't think it'd be worth it. They often swap out receivers for no cost or shipping at most. This is the first dish that's been damaged and needed replaced.

I'd be curious if D*'s turntime on the install (2 week quote) would've been faster under the Protection Plan...

I'm pretty sure the they'll fix your dish without the Protection Plan.

The dish and receivers are covered without the PP. IIRC, you shouldn't have to pay anything to repair a damaged dish.

Mike

µß
Since it costs 2.4¢ to produce a penny, my 2¢ worth is really 4.8¢ worth.  That 4.8¢ is my own and not the 4.8¢ of DIRECTV, Dish, or anyone else for that matter.


#25 OFFLINE   paulman182

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Posted 30 July 2010 - 07:40 AM

Everything I've read says the main reason to get the protection plan is so the dish and cabling will be covered.

I'm pretty sure DirecTV considers the dish as customer property.

Equipment includes a buncha stuff that I no longer have interest in detailing


#26 OFFLINE   Folin

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Posted 30 July 2010 - 08:06 AM

They wanted to charge $80 for the dish, free install...but then, based on the "poor roofer" story my wife relayed to the rep, they did say they'd waive the fee.

Oh and the hail storm didn't cause the damage any real damage...the roofer killed the dish, dropped the dish 2 stories when they were replacing the damaged roof.

Edited by Folin, 30 July 2010 - 08:32 AM.


#27 OFFLINE   RobertE

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Posted 30 July 2010 - 11:13 AM

Yes the protection plan WOULD have covered the dish damage due to hail.

HOWEVER, it will not cover the reinstallation of the dish due to the roof being replaced. It will also not cover the dish if you or the roofer damaged it during removal or reinstallation.

The protection plan would not get you a faster service date. If the calendar is full, it's full.

The dish, switches and wiring, once installed are customer owned. I can't think of the technical/legal verbage, but those parts become a "fixture" of the property in many states.
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