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Guest Message by DevFuse

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Need a new dish:


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26 replies to this topic

#26 OFFLINE   Folin

Folin

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Posted 30 July 2010 - 08:06 AM

They wanted to charge $80 for the dish, free install...but then, based on the "poor roofer" story my wife relayed to the rep, they did say they'd waive the fee.

Oh and the hail storm didn't cause the damage any real damage...the roofer killed the dish, dropped the dish 2 stories when they were replacing the damaged roof.

Edited by Folin, 30 July 2010 - 08:32 AM.


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#27 OFFLINE   RobertE

RobertE

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Posted 30 July 2010 - 11:13 AM

Yes the protection plan WOULD have covered the dish damage due to hail.

HOWEVER, it will not cover the reinstallation of the dish due to the roof being replaced. It will also not cover the dish if you or the roofer damaged it during removal or reinstallation.

The protection plan would not get you a faster service date. If the calendar is full, it's full.

The dish, switches and wiring, once installed are customer owned. I can't think of the technical/legal verbage, but those parts become a "fixture" of the property in many states.
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