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Guest Message by DevFuse

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Slow HR20-700...all of a sudden?


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148 replies to this topic

#1 OFFLINE   claymanhb

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Posted 29 July 2010 - 12:27 PM

So all of a sudden my menus on my HR20 are slooooowww. I changed out the HDD with a 1.5TB and it just passed below 58% free. Could the new HDD have something to do with this? When it was empty it was fast.
DirecTV Customer Since 2003
In Use:
LR-1 HR20-700, 1.5TB Internal-Samsung PN58B650
1BR-1 H21-200-Samsung PDP5084
2BR-1 HR24-500-Samsung LN32C450
In Reserve:
1 Hughes Tivo
1 H20
2 Old School Samsung Boxes

...Ads Help To Support This SIte...

#2 OFFLINE   breevesdc

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Posted 29 July 2010 - 02:54 PM

I'm not sure if it's your hard drive. I have noticed the same thing on my HR20-700. It seemed to start in the last few days. One thing I've noticed in particular is that the Repeat button (skip back 7 seconds) doesn't work unless you press the Play button first. Then it will work a few times. And then it stops working again. This was happening with live TV. But I've noticed that many other functions seem irritatingly slow now.

I am running an external hard drive (1TB Western Digital MyDVR) and ironically I have been deleting shows and have seen my free space jump from 20% free to 52% free in the past few weeks. And my performance at 20% (while not great) was better than what I'm seeing now.

Brian

#3 OFFLINE   Teacherman

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Posted 29 July 2010 - 03:30 PM

Same thing here, my HR20/700 has been real slow and I am getting an annoying "searching for signal on Sat 2" message every time I change channels. I often have to start recording on one channel and switch to the channel I want. I have checked the connections and done multiple resets and no change.

#4 OFFLINE   dminches

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Posted 29 July 2010 - 04:09 PM

I have found that restarting the box will often help fix new slowness.

DirecTV subscriber since 1994
HR24-500 (2 TB eSata) -> Runco LS-5 vis HDMI
HR20-100s (2 TB eSata) -> Runco LS-5 vis HDMI
HR24-100 (1.5 TB eSata) -> Sony 50E2000 via HDMI
HR20-700 - owned (2 TB internal) -> Samsung LN32A550 via HDMI
HR20-100s - owned -> Sony Bravia 40"
HR20-100 - owned (2 TB internal)

#5 OFFLINE   finaldiet

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Posted 29 July 2010 - 04:11 PM

My HR20 is also starting to give me problems with slow guide and changing between channels. I have external hard-drive but it has plenty of space. My other HR20 took a dump and I got a HR24-100 as replacement.:D
Avatar says" Children are the only earthly possessions you can take with you to heaven, where are you taking yours"

#6 OFFLINE   oakwcj

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Posted 29 July 2010 - 05:06 PM

I started seeing the same thing a few days ago. My HR20 is almost four years old and a reset has always fixed sluggishness issues in the past. I did two resets yesterday and have had only minimal improvement.

#7 OFFLINE   islesfan

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Posted 29 July 2010 - 05:52 PM

Same for me. No external drive on mine. Very slow in menus and channel changes. Reset didn't help.

Sony Bravia 55"
HR20-700
HR21-700
HDMI
HP Touchsmart IQ 846 (Windows 8) for DirecTV2PC and Media Share

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#8 OFFLINE   Ed Campbell

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Posted 29 July 2010 - 09:50 PM

Ditto

#9 OFFLINE   matt

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Posted 29 July 2010 - 09:53 PM

I saw a thread like this the other day and it contained this link:
http://www.dbstalk.c...502#post2383502
Slimline 5 with SWM-16
Wireless DECA
HR34-700!
R22-200 Leased
Owned H25-700 and H24-700 off and packed for the move.

DIRECTV subscriber since Nov. 2009

#10 ONLINE   TheRatPatrol

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Posted 29 July 2010 - 09:53 PM

Same. Looks like D* wants us all to upgrade to the HR24. ;)

#11 OFFLINE   matt

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Posted 29 July 2010 - 09:58 PM

Same. Looks like D* wants us all to upgrade to the HR24. ;)


Allright guys, you see all those posts on DBS talk? "I'm happy with my HR20, I don't need an HR24" "HR20-700 is fast enough for me". LET'S TAKE THEM DOWN GUYS ;)


heh heh heh :lol: :grin:
Slimline 5 with SWM-16
Wireless DECA
HR34-700!
R22-200 Leased
Owned H25-700 and H24-700 off and packed for the move.

DIRECTV subscriber since Nov. 2009

#12 OFFLINE   claymanhb

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Posted 30 July 2010 - 07:09 AM

Well, I'm glad it's not just me. My HR24 is fast as ever. I noticed when doing searches that it takes 15-20s to respond between button presses.
DirecTV Customer Since 2003
In Use:
LR-1 HR20-700, 1.5TB Internal-Samsung PN58B650
1BR-1 H21-200-Samsung PDP5084
2BR-1 HR24-500-Samsung LN32C450
In Reserve:
1 Hughes Tivo
1 H20
2 Old School Samsung Boxes

#13 OFFLINE   hasan

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Posted 30 July 2010 - 07:54 AM

Well, I'm glad it's not just me. My HR24 is fast as ever. I noticed when doing searches that it takes 15-20s to respond between button presses.


I've had the problem surface off and on with various firmware releases. I'm in the CE program and for the last week the HR20-700 has been quite snappy. Perhaps as new releases come out, the problem will be ameliorated (not ultimately fixed, as I see an underlying problem with lack of processor horsepower on the older DVRs).

I will say this much: if how my 20-700 is working now, is how it worked until it eventually died, I'd be a very happy camper.

N.B.

HR20-700 on internal drive, with anywhere between 64% and 90% free). I keep the drive cleaned better since my eSATA bit the dust about a month or so ago.:)

...hasan, N0AN

SlimLine5-SWiMLNB/DECA/WHDVR
HR44-700, WD20EURX 2 TB eSATA/ThermalTake Max 5 Enclosure

HR24-200, WD20EVDS 2 TB eSATA/ThermalTake Dock

HR24-200, H21-200. Samsung UN60C6400 60" LED/LCD

DirecTV since 1995


#14 OFFLINE   dlt4

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Posted 30 July 2010 - 12:12 PM

I'm glad to find out I'm not the only one with a slow HR20-700. I don't recall it being coincident with the last update though.

Sometimes it's just ridiculous how slow it is to respond when I'm working through the menus, FF or RW, 30s skip, whatever. Yesterday one of the locals had video but no audio, but was OK on my SD receivers. Weird!

I haven't tried a reset as somebody suggested, so I'll give that a shot.

DirecTV customer since 2003
HR44-700 --> Sony KDL-46XBR4
HR24-500 --> Sony KDL-32EX500


#15 OFFLINE   billsharpe

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Posted 30 July 2010 - 02:38 PM

My HR20-700 has slowed down significantly in the last month or so. A reset didn't help. No external drive, about 65% free space on HDD. Slow to put up menus, mainly, and to return to a live screen after hitting Exit.

My reburb HR21-100 seems fast in comparison.
Bill

Family room: Sony Bravia KDL-40SL130
Living room: Sceptre 32 inch

#16 OFFLINE   Pakratt

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Posted 30 July 2010 - 07:12 PM

Have 2 HR20700's and both are very slow ie menu changes, fast forwards, return to menu. Basically, the same as other postings. I do not have external HD's. Since both are slow, it seems to me that the units are not to fault. Resets did not help the problem either..

#17 OFFLINE   hasan

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Posted 30 July 2010 - 07:22 PM

Have 2 HR20700's and both are very slow ie menu changes, fast forwards, return to menu. Basically, the same as other postings. I do not have external HD's. Since both are slow, it seems to me that the units are not to fault. Resets did not help the problem either..


They are constantly tinkering with the firmware, trying to minimize or eliminate this problem. I have the problem off and on, even with updated firmware. Most of the time things are pretty good for a while, sometimes downright snappy, and then there is a significant slowdown.

The underlying problem is that the older DVRs appear to be under-powered from a processor point of view. The brand new HR24s are much less vulnerable to the problem, but they haven't been out long enough for us to get a feel for them yet. (They may slow down some too, we just can't tell yet)

So, at this point, those of us (me included) with older DVRs are going to see these speed variations, unless they find a magic bullet, which appears elusive.

Keep reporting, especially if you notice specific time-lines or activities that may be associated with these slow downs.

...hasan, N0AN

SlimLine5-SWiMLNB/DECA/WHDVR
HR44-700, WD20EURX 2 TB eSATA/ThermalTake Max 5 Enclosure

HR24-200, WD20EVDS 2 TB eSATA/ThermalTake Dock

HR24-200, H21-200. Samsung UN60C6400 60" LED/LCD

DirecTV since 1995


#18 OFFLINE   TomCat

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Posted 30 July 2010 - 08:04 PM

They are constantly tinkering with the firmware...

They may be, but they likely have not done anything to the existing firmware in customer units since the last up rev, unless they are changing things in stealth mode. Something else must have changed.

I blame those annoying ads in the EPG! ;)
It's usually safe to talk honestly and openly with people because they typically are not really listening anyway.

#19 OFFLINE   billgrayny

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Posted 30 July 2010 - 08:05 PM

My HR20-700 is also slow. I am running CE software and was away on vacation for 2 weeks. Just sat down in front of the 700 tonight and was immediately struck with the slow response going into and out of the guide.

This receiver is usually much faster. Guess I will download the new CE tonight and see what performance that brings...

AU9S SlimLine to SWM8
HR44-700 HDMI to VIZIO VW42LF, Native ON
0x079E, 1.5 TB WD15EARS eSATA HDD
DD5.1 Audio via optical to AV Rcvr
DECA, TVersity
H21-100 HDMI to VIZIO VX37L, Native ON, 0x4736


#20 OFFLINE   SFNSXguy

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Posted 31 July 2010 - 04:28 PM

Ditto to all the above -- but just one of two HR-20-700s. S-L-O-W... the one that's slow has no external HD and is running 0x3df. Restart helped a bit.
HS
D* user since 11/94




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