Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo
- - - - -

Slow HR20-700...all of a sudden?


  • Please log in to reply
148 replies to this topic

#126 OFFLINE   dsm

dsm

    Godfather

  • Registered
  • 319 posts
Joined: Jul 11, 2004

Posted 08 October 2010 - 08:33 AM

I really think there is a software problem. Both my hr20's and a hr23 are showing serious lags at times.

...Ads Help To Support This Site...

#127 OFFLINE   Rich

Rich

    Hall Of Fame

  • Registered
  • 22,640 posts
  • LocationPiscataway, NJ
Joined: Feb 22, 2007

Posted 08 October 2010 - 08:59 AM

It is Definitely a Software Issue and that is why I don't use TV Apps or DLB (Double Play) because the CPU can't handle the task work and it needs to be tweaked perhaps by giving it a higher status in the CPU Chain so it gets more Priority by the Task Manager.

That is why I Never seem to have the Sluggishness others report because I don't use these Applications because the older CPUs can't handle them adequately until they fine tune the APP!!!

Just My Thoughts and Opinion!!! :)


I agree, I don't use DLBs or APPs and I don't see the sluggishness of the 20-700s. Too much stuff going on for the HRs to keep up with, it would seem.

Rich

#128 OFFLINE   Rich

Rich

    Hall Of Fame

  • Registered
  • 22,640 posts
  • LocationPiscataway, NJ
Joined: Feb 22, 2007

Posted 08 October 2010 - 09:01 AM

I really think there is a software problem. Both my hr20's and a hr23 are showing serious lags at times.


Two different beasts you're talking about. The reports of sluggishness of the 20-700s worries me, the sluggishness of a 23 would seem to be expected. They just aren't as fast as the 20-700s.

Rich

#129 OFFLINE   droopdog7

droopdog7

    Cool Member

  • Registered
  • 13 posts
Joined: Oct 08, 2010

Posted 08 October 2010 - 11:26 AM

I have been having problems with my HR20 that I hadn't had before. Basically, the picture keeps going out and most of the time, it happens when I first turn it on. The dish signal is good so I am at a loss for what it could be. I am running the stock HD and have had it for about three years.

#130 OFFLINE   dsm

dsm

    Godfather

  • Registered
  • 319 posts
Joined: Jul 11, 2004

Posted 08 October 2010 - 01:37 PM

Two different beasts you're talking about. The reports of sluggishness of the 20-700s worries me, the sluggishness of a 23 would seem to be expected. They just aren't as fast as the 20-700s.

Rich


You may be right, I haven't had the HR23 long. I forgot to mention one of my HR20's uses esata and one does not, but they are both seeing this issue. For me, it's two things. 1) Guide slowness where for a while I see 4-8 seconds between click-response, and 2) Lagging video and audio during playback that may be associated with exitting the guide or list. For the playback slowness I've found that stopping and then restarting the playback clears it up.

#131 OFFLINE   Rich

Rich

    Hall Of Fame

  • Registered
  • 22,640 posts
  • LocationPiscataway, NJ
Joined: Feb 22, 2007

Posted 08 October 2010 - 02:23 PM

You may be right, I haven't had the HR23 long. I forgot to mention one of my HR20's uses esata and one does not, but they are both seeing this issue. For me, it's two things. 1) Guide slowness where for a while I see 4-8 seconds between click-response,


Slowness is common in the 21 series (the 23 is included in that category) when using the guide and the playlist. The 21-700 my wife uses is OK, but not nearly as snappy as the 20-700s. Are you using MRV?

Lagging video and audio during playback that may be associated with exitting the guide or list. For the playback slowness I've found that stopping and then restarting the playback clears it up.


That's not normal for any of the HRs. I haven't seen any issues with playback.

Rich

#132 OFFLINE   rick52768

rick52768

    Mentor

  • Registered
  • 33 posts
Joined: Oct 11, 2008

Posted 10 October 2010 - 04:48 PM

I was able to cut my playlist response time down to a 1/4 of what it was after hooking my DVR up to the internet and setting it for CinemaPlus. Now after testing it out by downloading some free movies and shows the receiver locked up. Could not get any video or sound, but could change channels or I guess I was. Did a receiver reset through the system setup menu and it came back up even thought the slow playlist is back and there is still a couple of pending download movies.

Now I have another issue that has to do with those "free" movies. I was signed into my account of online and chose only free stuff, but on my Playlist there is a dollar sign beside a couple of them? So which do I believe?

#133 OFFLINE   Rich

Rich

    Hall Of Fame

  • Registered
  • 22,640 posts
  • LocationPiscataway, NJ
Joined: Feb 22, 2007

Posted 11 October 2010 - 12:06 PM

I was able to cut my playlist response time down to a 1/4 of what it was after hooking my DVR up to the internet and setting it for CinemaPlus. Now after testing it out by downloading some free movies and shows the receiver locked up. Could not get any video or sound, but could change channels or I guess I was. Did a receiver reset through the system setup menu and it came back up even thought the slow playlist is back and there is still a couple of pending download movies.

Now I have another issue that has to do with those "free" movies. I was signed into my account of online and chose only free stuff, but on my Playlist there is a dollar sign beside a couple of them? So which do I believe?


I'd believe the dollar signs.

Rich

#134 OFFLINE   trdrjeff

trdrjeff

    Icon

  • Registered
  • 785 posts
Joined: Dec 03, 2007

Posted 14 October 2010 - 02:02 PM

My HR20 is almost to the unusable state the pauses are taking so long. My personal guess is that they've stuffed one too many bells or whistles into the guide data. Trying to page through the guide it seems the pauses are caused when the guide waits and waits to populate the show description and the show logo images.
HR20-100
Sharp 52" LCD 1080p
Yamaha YSP Sound Projector fed with Optical
Harmony 700


HR22-100
32" Samsung LED New School

#135 OFFLINE   Rich

Rich

    Hall Of Fame

  • Registered
  • 22,640 posts
  • LocationPiscataway, NJ
Joined: Feb 22, 2007

Posted 14 October 2010 - 02:18 PM

My HR20 is almost to the unusable state the pauses are taking so long. My personal guess is that they've stuffed one too many bells or whistles into the guide data. Trying to page through the guide it seems the pauses are caused when the guide waits and waits to populate the show description and the show logo images.


The 20-100s were never the best of the HRs. You might try replacing it. The 20-700s were the first HRs and I think they are still the best. I do like the two 24s I have, but I'll wait awhile till I say they are better than the 20-700s. I really hope I can say that one day.

Try the replacement route. See if you can get a truck to roll to your home.

Rich

#136 OFFLINE   trdrjeff

trdrjeff

    Icon

  • Registered
  • 785 posts
Joined: Dec 03, 2007

Posted 21 October 2010 - 12:24 PM

I've never really thought about my HR20-100 being slow until just in the last couple mos. So after I posted that I got to thinking maybe it was a guide data issue and went home and rebooted the machine twice in short order. Seems to have fixed the issue :D
HR20-100
Sharp 52" LCD 1080p
Yamaha YSP Sound Projector fed with Optical
Harmony 700


HR22-100
32" Samsung LED New School

#137 OFFLINE   Bizarroterl

Bizarroterl

    Legend

  • Registered
  • 153 posts
Joined: Oct 20, 2006

Posted 03 November 2010 - 12:24 PM

Our HR20s now make our DirecTivo seem fast. :grin:

#138 OFFLINE   Richierich

Richierich

    Hall Of Fame

  • DBSTalk Club
  • 8,487 posts
Joined: Jan 10, 2008

Posted 03 November 2010 - 12:27 PM

Our HR20s now make our DirecTivo seem fast. :grin:


Well, there is a Silver Lining In Every Cloud. :lol:
*
DIRECTV CUSTOMER SINCE 1997
Here's My Setup

#139 OFFLINE   gator5000e

gator5000e

    Godfather

  • Registered
  • 310 posts
  • LocationWinter Park, Florida
Joined: Aug 29, 2006

Posted 03 November 2010 - 01:11 PM

I've never really thought about my HR20-100 being slow until just in the last couple mos. So after I posted that I got to thinking maybe it was a guide data issue and went home and rebooted the machine twice in short order. Seems to have fixed the issue :D


I've rebooted at least 3-4 times and nothing helps. Major delay in even seeing a graphic come on the screen after pressing a button on the remote. My old Samsung SIR -160 (I use for the PIP) flies in comparison. Hopefully they can tweak the software for us to bring some speed back.
GO GATORS!!!

#140 OFFLINE   Richierich

Richierich

    Hall Of Fame

  • DBSTalk Club
  • 8,487 posts
Joined: Jan 10, 2008

Posted 03 November 2010 - 02:39 PM

You may have a Power Supply Unit going bad or acting marginally. They usually only lasts about 5 years depending upon heat aging.
*
DIRECTV CUSTOMER SINCE 1997
Here's My Setup

#141 OFFLINE   rick52768

rick52768

    Mentor

  • Registered
  • 33 posts
Joined: Oct 11, 2008

Posted 06 December 2010 - 09:34 AM

Just checking, but I have seen no improvements when it comes to the slow response of the DVR related to the playlist. Anybody having better luck? I almost do not like using the DVR as it is so darn slow.

#142 OFFLINE   Rich

Rich

    Hall Of Fame

  • Registered
  • 22,640 posts
  • LocationPiscataway, NJ
Joined: Feb 22, 2007

Posted 06 December 2010 - 03:03 PM

Just checking, but I have seen no improvements when it comes to the slow response of the DVR related to the playlist. Anybody having better luck? I almost do not like using the DVR as it is so darn slow.


Are you using MRV?

Rich

#143 OFFLINE   rick52768

rick52768

    Mentor

  • Registered
  • 33 posts
Joined: Oct 11, 2008

Posted 07 December 2010 - 07:18 PM

I do have my HR21 networked to be able to download movies (free as I am cheap). Just downloaded directv2pc last night, but the slowness issue was there well before I networked the dvr. Did get a little faster when I hooked it to the router but very quickly turned into a turtle again. I was thinking about hooking a desktop power supply to the external hard drive to make sure it was not a problem with the external enclosure. Why did you ask if I was using MRV?

#144 OFFLINE   Rich

Rich

    Hall Of Fame

  • Registered
  • 22,640 posts
  • LocationPiscataway, NJ
Joined: Feb 22, 2007

Posted 08 December 2010 - 08:29 AM

I do have my HR21 networked to be able to download movies (free as I am cheap). Just downloaded directv2pc last night, but the slowness issue was there well before I networked the dvr. Did get a little faster when I hooked it to the router but very quickly turned into a turtle again. I was thinking about hooking a desktop power supply to the external hard drive to make sure it was not a problem with the external enclosure. Why did you ask if I was using MRV?


Lots of reports about networked HRs slowing down awhile ago. Doesn't seem to be as prevalent now, but I'd still consider that.

Why did I ask you about the MRV? Gotta go back and see why. Don't remember...got it, you mentioned the Playlist. I've got kind of a unique setup. Right now I have 11 HRs on MRV, and the Playlist is very slow when I'm using the All mode. Nothing even happens for a while, then the HR I'm using wakes up and catches up. I've gotta keep an eye on the power light and make sure it blinks with each remote command or the thing adds all the clicks at once. When I go to the Local mode, this doesn't happen.

Rich

#145 OFFLINE   Richierich

Richierich

    Hall Of Fame

  • DBSTalk Club
  • 8,487 posts
Joined: Jan 10, 2008

Posted 08 December 2010 - 08:52 AM

Nothing even happens for a while, then the HR I'm using wakes up and catches up. I've gotta keep an eye on the power light and make sure it blinks with each remote command or the thing adds all the clicks at once. When I go to the Local mode, this doesn't happen.
Rich


That is happening because the CPU (Processor) is too Slow to handle all of the Requests being thrown at it so it Queues up the Tasks that it can't get to so when you see the Light Blink it is telling you it accepted the Command or Request and has Queued it up but can't react to it until it finishes a labor intensive Task such as Building Your UPL (Unified Playlist).
*
DIRECTV CUSTOMER SINCE 1997
Here's My Setup

#146 OFFLINE   hasan

hasan

    Hall Of Fame

  • Registered
  • 5,920 posts
  • LocationOgden, IA
Joined: Sep 22, 2006

Posted 08 December 2010 - 09:00 AM

That is happening because the CPU (Processor) is too Slow to handle all of the Requests being thrown at it so it Queues up the Tasks that it can't get to so when you see the Light Blink it is telling you it accepted the Command or Request and has Queued it up but can't react to it until it finishes a labor intensive Task such as Building Your UPL (Unified Playlist).


There are many times when the system is so bogged down that it doesn't even ack the command request (no light blink). At these times (and I've observed them many times on my HR20-700), the system is really compromised, channel entry is impossible, no remote response, etc. Then things get "freed up" and some of the stacked commands get executed in order, and the unack'd commands, are, of course, ignored.

The problem comes and goes, and has for a long time. It's a horsepower problem, to be sure. The alarming part of this is that the HR24's are starting to show some of the same problems. (which, to my mind, was perfectly predictable):)
...hasan, N0AN

SlimLine5-SWiMLNB/DECA/WHDVR
HR44-700, WD20EURX 2 TB eSATA/ThermalTake Max 5 Enclosure

HR24-200, WD20EVDS 2 TB eSATA/ThermalTake Dock
HR24-200, H21-200. Samsung UN60C6400 60" LED/LCD
DirecTV since 1995

#147 OFFLINE   Richierich

Richierich

    Hall Of Fame

  • DBSTalk Club
  • 8,487 posts
Joined: Jan 10, 2008

Posted 08 December 2010 - 09:05 AM

It's a horsepower problem, to be sure. The alarming part of this is that the HR24's are starting to show some of the same problems. (which, to my mind, was perfectly predictable):)


The reason that the HR24s start to Slow down is the Buildup of Tasks such as the UPL, sorting the Guide, Processing Requests for Series Links, etc. As these tasks increase it severely impacts the CPU which can handle alot more because it is Faster and has more RAM. That is why deleting recordings helps along with rebooting and freeing up temporary storage.
*
DIRECTV CUSTOMER SINCE 1997
Here's My Setup

#148 OFFLINE   hasan

hasan

    Hall Of Fame

  • Registered
  • 5,920 posts
  • LocationOgden, IA
Joined: Sep 22, 2006

Posted 08 December 2010 - 09:15 AM

The reason that the HR24s start to Slow down is the Buildup of Tasks such as the UPL, sorting the Guide, Processing Requests for Series Links, etc. As these tasks increase it severely impacts the CPU which can handle alot more because it is Faster and has more RAM. That is why deleting recordings helps along with rebooting and freeing up temporary storage.


I like (and subscribe to) that theory.:)
...hasan, N0AN

SlimLine5-SWiMLNB/DECA/WHDVR
HR44-700, WD20EURX 2 TB eSATA/ThermalTake Max 5 Enclosure

HR24-200, WD20EVDS 2 TB eSATA/ThermalTake Dock
HR24-200, H21-200. Samsung UN60C6400 60" LED/LCD
DirecTV since 1995

#149 OFFLINE   Rich

Rich

    Hall Of Fame

  • Registered
  • 22,640 posts
  • LocationPiscataway, NJ
Joined: Feb 22, 2007

Posted 08 December 2010 - 11:59 AM

That is happening because the CPU (Processor) is too Slow to handle all of the Requests being thrown at it so it Queues up the Tasks that it can't get to so when you see the Light Blink it is telling you it accepted the Command or Request and has Queued it up but can't react to it until it finishes a labor intensive Task such as Building Your UPL (Unified Playlist).


Yup, agree I do!!!

Rich




Protected By... spam firewall...And...