So, it's fairly well known that there are problems with the SAT feed that gives us audio dropouts on all MPEG-4 receivers with Dolby 5.1.
These dropouts have nothing to do with the hardware on our end, regardless of what DirecTV customer service may try to tell you.
If you have more than a random dropout every so often, then please post what channel is doing this and maybe the time/program you were watching, along with how many there were.
Things that will affect how bad these may be are whether you have Dolby set, and whether you're using your TV speakers, or running through an Audio Video Receiver. Some AVRs react much worse to these errors in the SAT feed than other AVRs, but the true source of the problem looks to be from the MPEG-2 to MPEG-4 conversion process on the uplink.
The goal here is to gather useful data to point DirecTV to where they need to focus, much like rubbing a dog's nose in something to get his attention.
Please leave the rants,bitching, etc. to one of the other threads, as "we know" it is frustrating but posting it here will only get in the way of "mining the data" and could become counter productive to the goal of this thread.
DirecTV has asked us to post which Audio Video Receiver we're using, as this affects the frequency and duration of the dropouts
Edited by veryoldschool, 24 March 2011 - 09:06 AM.