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Guest Message by DevFuse

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On which channels do you have audio dropouts?


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928 replies to this topic

#1 OFFLINE   veryoldschool

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Posted 02 August 2010 - 11:44 AM

Seems like a good time to get a list of which HD MPEG-4 channels are still giving problems.

So, it's fairly well known that there are problems with the SAT feed that gives us audio dropouts on all MPEG-4 receivers with Dolby 5.1.
These dropouts have nothing to do with the hardware on our end, regardless of what DirecTV customer service may try to tell you.

If you have more than a random dropout every so often, then please post what channel is doing this and maybe the time/program you were watching, along with how many there were.

Things that will affect how bad these may be are whether you have Dolby set, and whether you're using your TV speakers, or running through an Audio Video Receiver. Some AVRs react much worse to these errors in the SAT feed than other AVRs, but the true source of the problem looks to be from the MPEG-2 to MPEG-4 conversion process on the uplink.

The goal here is to gather useful data to point DirecTV to where they need to focus, much like rubbing a dog's nose in something to get his attention.

Please leave the rants,bitching, etc. to one of the other threads, as "we know" it is frustrating but posting it here will only get in the way of "mining the data" and could become counter productive to the goal of this thread.

DirecTV has asked us to post which Audio Video Receiver we're using, as this affects the frequency and duration of the dropouts

Edited by veryoldschool, 24 March 2011 - 09:06 AM.

A.K.A VOS

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#2 OFFLINE   RAD

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Posted 02 August 2010 - 11:48 AM

Ones I know I've heard the drops on are (all HD channels with DD5.1 enabled on the STB):

229 HGTV
244 SciFy
546 Showtime West
202 CNN

Edited by RAD, 02 August 2010 - 03:53 PM.

See post My Setup for configuration info.


#3 OFFLINE   jimmie57

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Posted 02 August 2010 - 11:52 AM

Many.
The ones I can think of right off the top of my head are:
Conus
206
209
218
245
248
282
355
547
Locals
2
11
13

It is definitely worse on the programs that are live for me.

Edited by jimmie57, 23 August 2010 - 11:15 PM.
Adding a channel, 547, with Audio Dropouts

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#4 OFFLINE   veryoldschool

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Posted 02 August 2010 - 12:04 PM

OK this looks like it's starting out on the right track.

Local HD channels are run through different uplinks, so maybe it would be helpful to list them separately from the nationals.

Perhaps this would work:

CONUS
xxx
xxx
xxx

Locals in [your market]
xx
xx
xx


For those that don't have these, there is no need to post it.

I know not all of the channels I watch and at the times I'm watching have audio dropouts.

Sometimes there may only be one in the show, so this I would call random and not worth posting.

Those that do have these know well they aren't random and can be very annoying.

These are the channels to post about.

Thanks,

Edited by veryoldschool, 02 August 2010 - 12:32 PM.

A.K.A VOS

#5 OFFLINE   kiknwing

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Posted 02 August 2010 - 12:22 PM

Versus
TNT
Fox News
CNN

Local channels - Salt Lake City
NBC 5

#6 OFFLINE   Indiana627

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Posted 02 August 2010 - 12:29 PM

HGTV HD 229 (a LOT of them).
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#7 OFFLINE   sigma1914

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Posted 02 August 2010 - 12:31 PM

They're VERY quick, but I get them randomly on:

ESPN HD
ESPN2 HD
TRAV HD
SHOW WEST HD
YES HD
DISCOVERY HD
FOOD HD
HGTV HD



Our locals seem pretty good.
If you stop responding to them or put them on ignore, then eventually they'll go away.

#8 OFFLINE   bigzeto

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Posted 02 August 2010 - 12:31 PM

ESPN
Food Network
TNT
Some of the Starz channels. I'll verify which ones and update.

#9 OFFLINE   bjamin82

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Posted 02 August 2010 - 12:56 PM

Every Channel that is HD. Including shows recorded on DVR. There are even drops on VOD.

#10 OFFLINE   john18

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Posted 02 August 2010 - 01:17 PM

CNN HD
SyFy HD
Food HD
TNT HD
MSNBC HD
ESPN HD
Versus HD (Although I usually only watch during hockey season)
Discovery HD
Science HD

I'm pretty sure that I have seen it on all of those and that is the majority of my viewing. The only possible addition would be the HBO HD channels, but memory fails on that at the moment.

The channels above are problems on my living room setup, which consists of a HR24-200 outputting HDMI to an Onkyo TX-SR806 AV Receiver and then via HDMI to a Sony KDS-60A2000.

Edited by john18, 03 August 2010 - 09:10 AM.
Added last paragraph.


#11 OFFLINE   weaver6

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Posted 02 August 2010 - 02:08 PM

242 USA
244 Syfy
245 TNT
265 A&E

Probably more, but those are the ones I can think of off hand. Optical out to a harmon/kardon AVR 247.
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#12 OFFLINE   BKC

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Posted 02 August 2010 - 02:29 PM

Every HD channel I tune to.

Finally did it huh Stuart? lol

#13 OFFLINE   veryoldschool

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Posted 02 August 2010 - 03:02 PM

Every Channel that is HD. Including shows recorded on DVR. There are even drops on VOD.


Every HD channel I tune to.

Finally did it huh Stuart? lol

These posts are completely useless to everybody.

Without giving channels you're simply wasting everyone time, which in the end will have anyone from DirecTV turning away from reading this thread and so you're only prolonging the problem.

Don't BE THE PROBLEM,

but instead become PART OF THE SOLUTION to the problem.
A.K.A VOS

#14 OFFLINE   BKC

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Posted 02 August 2010 - 03:14 PM

These posts are completely useless to everybody.

Without giving channels you're simply wasting everyone time, which in the end will have anyone from DirecTV turning away from reading this thread and so you're only prolonging the problem.

Don't BE THE PROBLEM,

but instead become PART OF THE SOLUTION to the problem.


wth? I'm being completely serious. EVERY HD channel I tune into has audio dropouts. Do you want a list of 50 or so channels? I don't watch SD so I have no idea about those.

#15 OFFLINE   Die Hard

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Posted 02 August 2010 - 03:15 PM

Nationals
206 ESPNHD
209 ESPN2 HD
229 HGTVHD
242 USAHD
245 TNTHD
247 TBSHD

Locals
2- FOX

With DD on, I recieve on average 3 per hour.

With DD turned off, I still get some audio drops, but have also noticed some pixelation in place of the audio drop at the time off the hour that I would usually expect get an audio drop.

Watched a 2 hour Pay Per View movie, DD on, with no audio dropouts.
I can't watch 2 hours of any regular movie/show without several audio dropouts, so why none on a PPV movie?

#16 OFFLINE   trdrjeff

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Posted 02 August 2010 - 03:22 PM

SPEED
VS
FOODnetwork
HGTV
BRAVO
ESPN
ESPN2
FX

Local
FOX
HR20-100
Sharp 52" LCD 1080p
Yamaha YSP Sound Projector fed with Optical
Harmony 700


HR22-100
32" Samsung LED New School

#17 OFFLINE   veryoldschool

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Posted 02 August 2010 - 03:38 PM

wth? I'm being completely serious. EVERY HD channel I tune into has audio dropouts. Do you want a list of 50 or so channels? I don't watch SD so I have no idea about those.

Since with the channels I watch, they are few and far between, I'd ask you, and others, not to list the DirecTV HD channel lineup, but instead list the channels you watch that these are most frequent on.

I too must have maybe 50 HD channels I watch and simply don't have them to any great degree other than my one local NBC, which seems hopeless as most of it is on their end, and DirecTV can't do anything about it.


And to the others that are posting, Thank you.
You are doing exactly what is the goal of the thread.

A.K.A VOS

#18 OFFLINE   BKC

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Posted 02 August 2010 - 04:01 PM

Speed
ESPN
ESPN2
USA
FX
HGTV
NGO
Science channel
SYFY
Discovery
Showtime

Just to name a few off the top of my head. It would be easier to name the ones I don't have audio drops on. That would be NBC, ABC, FOX distant networks out of NY. I might get one now and then from those three but not many.

All of these started last October.

Edit to add the free Showtime they gave me to shut me up. lol

Edited by BKC, 02 August 2010 - 07:37 PM.


#19 OFFLINE   hasan

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Posted 02 August 2010 - 04:04 PM

242 USA Network (a majority of my evening viewing and recording) 5-7 p.m. M-F when NCIS is on. I record every episode. When played back, they always have a few drop outs. So does every other series I record on USA network.

245 TNT: Bones recordings always seem to have a few dropouts per hour.

356 MSNBC, Morning Joe recorded every day M-F 5-8 a.m. Central. Again, some drop outs, not as frequent as USA network.

202 CNN, a few at various times, not nearly as many as USA network.

284 Science Channel, Almost no drop outs at all.

562 MGM no drop outs at all.

Most VOD: no drop outs, no matter what channel they were taken from.

One word of caution. Since my viewing is so skewed, there could be awful drop outs on channels I don't watch often, and I wouldn't notice them.

Since I record a LOT of USA network, I'm reporting a lot of drop outs there.

Also keep in mind, that 99% of the time, I'm watching recordings,no matter what program I'm viewing, not live.

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#20 OFFLINE   bigzeto

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Posted 02 August 2010 - 05:32 PM

If anybody is watching the Mets-Braves game on ESPN, there was just a drop in the bottom of the 1st inning when Alex Gonzalez was batting. I'm posting this about 1 minute after the dropout.

ETA: I re-wound it and found exactly where the dropout was. It's when Oral Hershiser says the word "velocity" and the count is 1-1. You can't really hear the word because it drops out. I turned off Dolby Digital and it doesn't completely eliminate the dropout, but it's not nearly as bad.

Edited by bigzeto, 02 August 2010 - 05:41 PM.





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