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Guest Message by DevFuse

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On which channels do you have audio dropouts?


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926 replies to this topic

#901 OFFLINE   sigma1914

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Posted 07 May 2013 - 10:21 AM

Does anyone with the "Genie" have these problems

You were answered 2 posts before yours.


If you stop responding to them or put them on ignore, then eventually they'll go away.

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#902 ONLINE   Laxguy

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Posted 07 May 2013 - 11:21 AM

See VOS's post just previous. 

 

I've had occasional dropouts on every provider, every box. Sometimes it's the original pickup, sometimes a glitch in pass off, sometimes in final transmission, and sometimes local phenom.  Never endemic, and except for severe storms in the path of the sat signal, never enough to cause me distress. 


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#903 OFFLINE   Chuck W

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Posted 10 May 2013 - 10:36 AM

I haven't had total audio drops but lately on a few channels I'm getting a lot of audio "chirps". A&E is the worst, but I notice it on various other channels once in a while.

I dunno if these chirps are just my Onkyo 705 dealing with potential audio drops better than other's receivers. 


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#904 OFFLINE   etexlady

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Posted 10 May 2013 - 05:16 PM

My audio dropouts occur on every channel.  Lately they have been worse plus pixilation has occurred more often too.  In the last couple of weeks the audio drops out for a moment or two but when it returns the voices sound like they have been put on slowwwwww speed.  I can usually fix it by backing up a little but it's getting tedious.  I notice it more on the TV with the HR20-700 box.


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#905 OFFLINE   glick1

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Posted 19 May 2013 - 07:24 AM

Have had an open ticket through special handling for the last 5 weeks. They referred to their engineers.

To make a long story short last week they said it's a known issue and this week they claim it's something in my house or my A/V system.

I have purchased three a/v systems in trying to alleviate this problem. Obviously they have no clue or idea of how to fix this.

 

I will be leaving directv next week. Thanks for all your replies and suggestions.



#906 OFFLINE   glick1

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Posted 28 May 2013 - 11:42 AM

In fairness to DTV I wanted to give an update on my previous post. I called to cancel my account and the rep went through all my customer service records and arranged for a installation of a hr44 with an optical output. It was installed the next day. Since getting it I have had NO audio dropouts other than the brief adjustment when you change a channel. I did have to extend my contract on the premise that it worked and it has. I am completely satisfied with this new receiver. I really dont need to record 5 shows and was only looking for a receiver that would solve the audio drop outs I was having with the HR24. It took almost 2 months to solve this and I must say I am completely satisfied .

For those using a hr24 and getting these dropouts I highly suggest you relay my circumstance.



#907 OFFLINE   twiseguy

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Posted 11 June 2013 - 09:07 AM

I don`t have much problem with audio dropouts, but I do have a few channels, most notably WGN, where the audio sync is off.

#908 OFFLINE   acostapimps

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Posted 22 June 2013 - 01:21 AM

I'm getting a lot of dropouts on local Spanish station UniMas ch 60 wxft

And it still exist today which has terrible audio dropouts, does anybody in the local area have this problem on this channel? Ch 60 WXFT UniMas, it doesn't seem to have an issue on Ch 408 west coast version.


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#909 OFFLINE   WebHobbit

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Posted 27 October 2013 - 07:36 PM

Is there any reason to continue posting? I mean this is what 3-5 years old and still no solution from DTV?

 

I'm seriously considering going back to OTA and TiVo. I'll miss a lot of channels but I'll save 60+ bucks a month and have clear unbroken audio.


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H25-100 -DECA\ Toshiba 24SL410U 24inch LED/LCDTV (HDMI) Sherwood RX-4109 Stereo Receiver (RCA comp)
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#910 OFFLINE   taylorhively

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Posted 27 October 2013 - 08:44 PM

This problem magically went away for me maybe 2+ year ago or so?  I had the problem for about 9-12 months I think.  I recall the best solution I had was to disable Dolby Digital so the dropouts would stop causing my receiver to switch modes resulting in about 4-5 seconds of no audio.  At least in stereo/prologic the dropouts were under .5 seconds and in some cases you almost didn't notice them.

I don't recall exactly when, but at some point the problem just went away all of a sudden and it seemed to coincide with a DirecTV update.   I remember getting to the point of desperation that I'd drop DirecTV or get a different audio receiver as the problem was known happen on some but not others.

In my particular case I was getting between 4-6 audio dropouts per 1 hour show and it occurred on all channels.

 

If this is an occasional dropout on particular channels, then this may be a totally different issue.


Edited by taylorhively, 27 October 2013 - 08:45 PM.

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#911 OFFLINE   WebHobbit

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Posted 27 October 2013 - 09:32 PM

Well I'm NOT giving up digital 5 channel sound to "fix" this BS.


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#912 OFFLINE   242424

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Posted 29 October 2013 - 07:15 AM

Is there any reason to continue posting? I mean this is what 3-5 years old and still no solution from DTV?

 

I'm seriously considering going back to OTA and TiVo. I'll miss a lot of channels but I'll save 60+ bucks a month and have clear unbroken audio.

 

Nope, DTV has shown us they don't care



#913 OFFLINE   john262

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Posted 01 January 2014 - 03:28 PM

I am getting frequent dropouts on Palladia today. It's especially irritating because it's music. It's hard to enjoy it when suddenly the music cuts out for a moment.



#914 OFFLINE   Davenlr

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Posted 01 January 2014 - 11:41 PM

Well I'm NOT giving up digital 5 channel sound to "fix" this BS.

 

And I can confirm its a DirecTv problem.  I have both my Tivo and DirecTv receiver plugged into the same switcher, same audio amp, same tv.  I *NEVER* get audio drop outs on the Tivo (Xfinity) but get them all day long on the H24.   And the HDMI cables are identical high speed cables from monoprice, and have been switched out.  Nothing I have done seems to cure the problem. 

 

When DirecTv first went to mpeg4, they used to have what was coined by the group here as a "Brrrrrrrrrrp" and sounded just like it.   When they fixed that, is the exact same time the audio drop outs started occuring. 

 

Im betting (and havent tried it yet) that if you were to switch over to the mpeg2 SD version of a channel you are having issues with, the problem would stop.


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#915 OFFLINE   hasan

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Posted 17 January 2014 - 10:48 AM

And I can confirm its a DirecTv problem.  I have both my Tivo and DirecTv receiver plugged into the same switcher, same audio amp, same tv.  I *NEVER* get audio drop outs on the Tivo (Xfinity) but get them all day long on the H24.   And the HDMI cables are identical high speed cables from monoprice, and have been switched out.  Nothing I have done seems to cure the problem. 

 

When DirecTv first went to mpeg4, they used to have what was coined by the group here as a "Brrrrrrrrrrp" and sounded just like it.   When they fixed that, is the exact same time the audio drop outs started occuring. 

 

Im betting (and havent tried it yet) that if you were to switch over to the mpeg2 SD version of a channel you are having issues with, the problem would stop.

Having just upgraded to an HR44 and two HR24's, I can confirm that the audio drop outs still exist and fully agree that we traded brrrrp for a full audio punch out. (at least that's what it looked like to me, when I experienced it)


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#916 OFFLINE   coolman302003

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Posted 18 January 2014 - 04:58 AM

Experienced two audio dropouts last night during Trail Blazers @ Spurs NBA game.
 
Affected channel: FS Southwest Plus HD (677-1)
 
1st - 8:45 PM ET 
 
2nd - 9:08 PM ET
 
Digital coaxial audio out from HR24-200 to audio receiver. Dolby Digital turned on. Was watching the channel live. 


#917 OFFLINE   Impala1ss

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Posted 23 January 2014 - 02:15 PM

I still get them on all channels - once or twice an hour for just less than 1 second each. I know it's D* because I changed my AVR because I thought it was that and I still get them.



#918 OFFLINE   1953

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Posted 24 January 2014 - 09:29 AM

CBS, CH 11 Dallas

#919 OFFLINE   NashGuy

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Posted 07 February 2014 - 01:15 PM

I have an HR44 Genie and was noticing occasional audio drop-outs (1 sec or less). Had the HR44 connected via HDMI to my Pioneer 5.1 receiver which was connected via HDMI to the TV. Seemed to happen more often on the Showtime HD channels but then I watch several series there, so maybe that was coincidental.

 

A couple days ago, I rerouted my connections so that video goes straight from the HR44 to the TV via HDMI while audio goes to the receiver via optical audio. So far, I've experienced no drop-outs, so hoping that takes care of the problem.

 

Also, as someone else on one of these boards posted, it seems like the surround sound effect is better / more pronounced with DirecTV than other providers I've had. I hardly noticed it at all with U-verse (despite using the same receiver and connection and making sure I had DD5.1 turned on in the DVR) but I've been startled a couple times by sounds coming from behind me after switching to DirecTV!



#920 OFFLINE   spikor

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Posted 02 March 2014 - 01:54 PM

I have a Genie and 3 Clients or Mini's whatever you want to call them. We can be watching any channel ( I do not look and see if it is HD or not )and the Voice (Audio)will go out and you have to go up 4 or 5 channels and back down 4 or 5 channels (lets say you were on 261 and the voice/audio goes out and you have to go up 262,263,264,265 and back down 264,263,262 to 261 before the voice/audio resets and comes back on. Locals as well.) also I do have it going thru a sound system (surround sound ) it cannot be held to that ( that it would be the surround system causing the problem ) because it started or happened before I started using it......so it is not because I started to use a surround system. Also was told by my Dad it happens 4 to 5 times a day at anytime morning,noon,evening or night. No certain time.


Edited by spikor, 03 March 2014 - 02:10 PM.





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