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Guest Message by DevFuse

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Channels I don't get appear in Guide


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10 replies to this topic

#1 OFFLINE   Stewpidity

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Posted 03 August 2010 - 05:06 PM

My Guide is set to only show the Channels I get, but it is showing 3 channels in don't get:

530 SBLKHD
531 SCINHD
535 ENCeHD

I have tried to reset the the receivers, refresh my services, switch the program guide from "channels I get" to "all channels" back to "channels i get", but i cannot get them to go away.

Anyone have any idea what else i can do ?

(I currently have the Choice Extra +HD/DVR Package)


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#2 OFFLINE   dsw2112

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Posted 03 August 2010 - 05:13 PM

This was worked on for awhile in threads such as this:

http://www.dbstalk.c...2&highlight=cig

But when the new channels were added the problem cropped back up (for those channels.) Also being discussed here:

http://www.dbstalk.c...5&highlight=cig

Would have been nice to see them fix the problem before the new channels were added...
SL3-Slimline to SWM16 - DECA
HR34-700, HR24-500, & HR22-100

#3 OFFLINE   Shaqdan

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Posted 03 August 2010 - 07:35 PM

Create a custom profile and add them manually?

#4 OFFLINE   John R. Metzger

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Posted 03 August 2010 - 08:47 PM

I am finding channels that I put in custom lists are disappearing frequently. They always seem to be the more recent channel additions.

#5 OFFLINE   Shaqdan

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Posted 03 August 2010 - 08:55 PM

Interesting. I have never had a channel disappear from a list.

#6 OFFLINE   John R. Metzger

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Posted 03 August 2010 - 09:11 PM

I hadn't either. It had been happening for a couple of weeks on the DVR in the LIving Room and tonight I just looked at H21/200 which had gotten an update today and discovered that most if not all of the HD additions from July along with Free Speech and Golden Eagle were unchecked.

#7 OFFLINE   sigma1914

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Posted 03 August 2010 - 09:16 PM

I am finding channels that I put in custom lists are disappearing frequently. They always seem to be the more recent channel additions.


Me too! The new Showtimes, new Starz, new HBOs, Lifetime, & Hallmark...all HD versions.
If you stop responding to them or put them on ignore, then eventually they'll go away.

#8 OFFLINE   Beerstalker

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Posted 04 August 2010 - 11:16 AM

I think if you have the hide-SD duplicates feature turned on, and you have a SD channel in your custom list, then the HD version is added later, you have to manually add the HD version to your custom list. The receiver will not automatically add the HD version, it will just start hiding the SD version.

#9 OFFLINE   sigma1914

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Posted 04 August 2010 - 11:20 AM

I think if you have the hide-SD duplicates feature turned on, and you have a SD channel in your custom list, then the HD version is added later, you have to manually add the HD version to your custom list. The receiver will not automatically add the HD version, it will just start hiding the SD version.


If you're replying to me, I understand that. It's that after I add them, some randomly disappear after a reboot.
If you stop responding to them or put them on ignore, then eventually they'll go away.

#10 OFFLINE   John R. Metzger

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Posted 04 August 2010 - 02:48 PM

I also have already added them and then they disappear.

#11 OFFLINE   islesfan

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Posted 05 August 2010 - 06:53 PM

My Guide is set to only show the Channels I get, but it is showing 3 channels in don't get:

530 SBLKHD
531 SCINHD
535 ENCeHD

I have tried to reset the the receivers, refresh my services, switch the program guide from "channels I get" to "all channels" back to "channels i get", but i cannot get them to go away.

Anyone have any idea what else i can do ?

(I currently have the Choice Extra +HD/DVR Package)


Hey, count yourself lucky it only shows 3! Mine has always shown dozens of channels I don't get and it makes autorecording useless for all practical purposes. DirectlTV is well aware of the problem but they seem unable to fix it. Incidentally, my HR 20 is planning to record Appointment with Murder (I have a Poirot autorecord) tomorrow morning on a channel I don't get (Starz I think). I left it alone to see what it does. I'm betting on 2 hours of black screen.

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