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Playback failed. No audio/video data packets received from server?
Posted 14 December 2012 - 01:39 AM
I was troubleshooting for hours, reboot, reset, manual IP programming. All it was was a loose cable. Goes to show that you have to do the basics before anything.
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Posted 14 March 2014 - 07:47 AM
Whole Home system was installed by Direct TV about two months ago and this is the first problem encountered. Got the audio packet not received when attempting to watch program recorded on another DVR. Program could be viewed on DVR that recorded it and after viewing a minute to ensure it was working, I returned to the Genie DVR that the no packet error occurred and was able to view the program.
Did not reset any of the DVR's so it was an easy fix. What I would like to know is what causes the problem?
Posted 14 March 2014 - 10:22 AM
Sometimes this happens and it is just a little glitch possibly in the programming, or maybe just a temporary network glitch. It is likely if you just tried playing that same program again right away it would have worked. It is when you have a lot of these problems that you need to start looking for the issue causing it (cabling or hardware most likely).
-by Jack Handy