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Guest Message by DevFuse

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Do you have a HR24 and having AM21/ATSC recording problems?


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53 replies to this topic

Poll: Which manufactures model of the HR24 are you having ATSC/AM21 issue with? (27 member(s) have cast votes)

Which manufactures model of the HR24 are you having ATSC/AM21 issue with?

  1. HR24-100 (0 votes [0.00%])

    Percentage of vote: 0.00%

  2. HR24-200 (0 votes [0.00%])

    Percentage of vote: 0.00%

  3. HR24-500 (27 votes [100.00%])

    Percentage of vote: 100.00%

Vote Guests cannot vote

#1 OFFLINE   RAD

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Posted 30 August 2010 - 07:47 AM

Do you have a HR24 and are getting blank ATSC/Over The Air recordings or a keep or delete popup as soon as you try to play them? If yes please vote as for which manufactures model of the HR24 you're having the problem with in the poll. I'm curious if it's only one model of the HR24 or if all three versions are having this problem.

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#2 OFFLINE   Jason Whiddon

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Posted 30 August 2010 - 09:36 AM

Ill be watching closely, thanks for the poll RAD.

Mine, of course, is an HR24-500.
65" VT50 / BDP-S6200
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Klipsch RF82 II and RC62 II / Hsu VTF-15H (2)
Directv HR44-200 / HR24-500

 


#3 OFFLINE   Spanky_Partain

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Posted 30 August 2010 - 10:21 AM

Have not done any AM21 recording yet with my -500. Any particular channel you want me to hit since we are in the same area?

I will take a look at this as well. I have done some Starz recording without any issues.

Edited by Spanky_Partain, 31 August 2010 - 10:18 AM.

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#4 OFFLINE   RAD

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Posted 30 August 2010 - 10:24 AM

Have not done any AM21 recording yet with my -500. Any particular channel you want me to hit since we are in the same area?

I will take a look at this ass well. I have done some Starz recording without any issues.


Doesn't matter which ATSC channel, it's random and happens on all of them. For testing I set up Leno on one HR24-500 and Letterman on another, both will get hit one or more times a week with a keep/delete as soon as I try to play them. No problems with a HR23-700 doing the same thing.

Haven't had any problems with DBS delivered channels, just ATSC via the AM21.

Thanks

See post My Setup for configuration info.


#5 OFFLINE   BattleScott

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Posted 30 August 2010 - 10:42 AM

Not really specific to the HR24-500. Had the same issues with the HR-22 that it used to be hooked up to.

On the SAT locals we get the "silent brrrriiiipppps", on the OTA via AM21 we don't get them, but the trick play is useless most of the time because about the 90% of the screen stays "frozen" and you can't see when to come out of FF/RW.

Haven't had any of the "keep or delete" problems with it on either DVR though.
HR24-500 / AM-21 / WGA54AG
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HR22-100 / 26" LG LCD
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#6 OFFLINE   RAD

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Posted 30 August 2010 - 10:44 AM

Would the person that voted for problems with their HR24-100 please provide some detail on what problems they had? Thanks

See post My Setup for configuration info.


#7 OFFLINE   tfederov

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Posted 30 August 2010 - 10:45 AM

I haven't seen any issues with mine but I'll keep an eye out.
- Tony

SWiM16, H21-100, H23-600, H21-700 w/AM21, HR24-500, HR24-100 w/AM21, (3) HR20-700
All receivers networked via DECA
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#8 OFFLINE   mcbeevee

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Posted 30 August 2010 - 12:13 PM

Had a big storm wipe out my sat signals last Saturday, so I tuned my HR24-500/AM21 to an OTA channel. Pressed the record button for the local news, but when I tried to play it back later, got the IKD (instant keep or delete) message.

:)

#9 OFFLINE   raromr

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Posted 30 August 2010 - 12:17 PM

Sorry, I hit the 100 button, but meant 500. Have had recurring issues with this since I hooked up the AM21. Also have picture freezing issues with boht HR24s, but have not had that as much since last SW upgrade (though I am sure it is a coincidence). Last few ATSC recordings have played fine. Last problem, was a week ago on the off air PBS channel in DFW (13-1). I have pretty much resigned myself to not recording on the OTA channels since as one person stated, the hit or miss aspect of the problem makes future recordings risky, especially for a first run episode.

#10 OFFLINE   NR4P

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Posted 30 August 2010 - 06:56 PM

I've reported issues since the HR24-500 was first available.

Issues include:
-Leave it on an OTA channel, power off, power on more than six hours later and screen is blank.
-While watching OTA periodic audio blips, not using DD.
-Some recordings have multiple areas of pixelation that were not present during live broadcast.

Never experienced KOD.

#11 OFFLINE   James Long

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Posted 30 August 2010 - 07:08 PM

Would the person that voted for problems with their HR24-100 please provide some detail on what problems they had? Thanks

Sorry, I hit the 100 button, but meant 500.

Poll adjusted ... vote carefully!

#12 OFFLINE   Spanky_Partain

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Posted 31 August 2010 - 10:20 AM

Doesn't matter which ATSC channel, it's random and happens on all of them. For testing I set up Leno on one HR24-500 and Letterman on another, both will get hit one or more times a week with a keep/delete as soon as I try to play them. No problems with a HR23-700 doing the same thing.

Haven't had any problems with DBS delivered channels, just ATSC via the AM21.

Thanks


I sat down to set this up last night and noticed my AM21 is hooked up to the HR22-100, not the HR24-500. Sorry!

-Mark-
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#13 OFFLINE   tanasi

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Posted 31 August 2010 - 01:35 PM

I voted for the 200 instead of the 500 by accident. Either my trackball jumped or I am going blind.

#14 OFFLINE   James Long

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Posted 31 August 2010 - 02:43 PM

I suppose at this point it would be fair to ask if people using the AM21 with a HR24-100 or HR24-200 are having zero problems (since all the corrected votes seem to be going against the HR24-500).

#15 OFFLINE   NaperDan

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Posted 31 August 2010 - 07:49 PM

I hope none of you paid for your AM21s....
D*tv'er since the beginning...

#16 OFFLINE   Jason Whiddon

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Posted 31 August 2010 - 08:08 PM

Whats that got to do with anything? Thanks for helping with the poll BTW...



Looks like it is only the 500, lucky us.
65" VT50 / BDP-S6200
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Klipsch RF82 II and RC62 II / Hsu VTF-15H (2)
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#17 OFFLINE   NR4P

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Posted 31 August 2010 - 09:00 PM

Also noted today some major popping and clicking sounds whenever I went to bring up Media Share with an OTA channel tuned. Its as if its struggling to hold on to the OTA picture

#18 OFFLINE   Richard L Bray

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Posted 01 September 2010 - 06:13 AM

RAD, good work. Looks like this poll has zeroed in on the "500". Now if only D* will take some corrective action!!

#19 OFFLINE   finaldiet

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Posted 03 September 2010 - 10:51 AM

My 24-500 has been working great, no problems.:D
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#20 OFFLINE   Indiana627

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Posted 03 September 2010 - 10:55 AM

So where can one buy a -100 or -200 model?

I really wanted to get an HR24 before this fall season, but I do a lot of OTA recording as D* doesn't offer my locals (though they are scheduled for October). So that scared me away from the HR24, but if the -100 and -200 aren't having the OTA problems, then I might reconsider.

Are there any sites where you can specifically order a -100 or -200? I think I'd prefer a -200 as my HR21-200 is a lot better than my HR21-100.
Mark

"We named the dog Indiana."
Family Room: HR24-100; WD10EVCS 1TB drive in Antec MX-1; connected via HDMI to Denon AVR-2313CI; 5.1 setup with Boston Acoustics A250 fronts, A225C center, A25 surrounds, ASW650 sub; video to Sony 52W4100 via HDMI; hardwired to Linksys WRT54G
Bedroom: HR21-200 with AM21 & Philips PHDTV1 Antenna, HDMI to Dynex 32" TV; hardwired to Linksys WRT54G
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