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Guest Message by DevFuse

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Do you have a HR24 and having AM21/ATSC recording problems?


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53 replies to this topic

Poll: Which manufactures model of the HR24 are you having ATSC/AM21 issue with? (27 member(s) have cast votes)

Which manufactures model of the HR24 are you having ATSC/AM21 issue with?

  1. HR24-100 (0 votes [0.00%])

    Percentage of vote: 0.00%

  2. HR24-200 (0 votes [0.00%])

    Percentage of vote: 0.00%

  3. HR24-500 (27 votes [100.00%])

    Percentage of vote: 100.00%

Vote Guests cannot vote

#21 OFFLINE   RAD

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Posted 03 September 2010 - 11:27 AM

My 24-500 has been working great, no problems.:D


Just to make sure, your HR24-500 is being used for OTA recording via an AM21 and are not having any issues with recordings?

See post My Setup for configuration info.


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#22 OFFLINE   houskamp

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Posted 03 September 2010 - 04:45 PM

recording problems? not that I have noticed..
Live tv? yep.. leave it on one overnight and I get a blackscreen in the morning.. have to change channel to get it back..

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#23 OFFLINE   Indiana627

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Posted 03 September 2010 - 08:44 PM

Are there any sites where you can specifically order a -100 or -200? I think I'd prefer a -200 as my HR21-200 is a lot better than my HR21-100.

I contacted Solid Signal and they said all they have is the -500. Anywhere you can specifically order the HR24-200?
Mark

"We named the dog Indiana."
Family Room: HR24-100; WD10EVCS 1TB drive in Antec MX-1; connected via HDMI to Denon AVR-2313CI; 5.1 setup with Boston Acoustics A250 fronts, A225C center, A25 surrounds, ASW650 sub; video to Sony 52W4100 via HDMI; hardwired to Linksys WRT54G
Bedroom: HR21-200 with AM21 & Philips PHDTV1 Antenna, HDMI to Dynex 32" TV; hardwired to Linksys WRT54G
(1) Slimline 3 LBN dish (2 lines direct to each HR2x. No multiswitch.)
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#24 OFFLINE   bobnielsen

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Posted 06 September 2010 - 03:51 AM

A few weeks ago I had this problem with my HR24-500/AM21 so I stopped recording OTA programs. Yesterday I (having forgotten the issue) recorded an OTA program and it replayed without any problems, both locally and via MRV.

#25 OFFLINE   RunnerFL

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Posted 06 September 2010 - 04:26 PM

Your poll is kind of flawed. You ask if we are having a problem in the thread title but then you assume we are with the answers we have to select from.

Since there was no "no" choice I couldn't vote. I'm not having any AM21/HR24-500 issues.
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#26 OFFLINE   RAD

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Posted 06 September 2010 - 04:28 PM

Your poll is kind of flawed. You ask if we are having a problem in the thread title but then you assume we are with the answers we have to select from.

Since there was no "no" choice I couldn't vote. I'm not having any AM21/HR24-500 issues.


I wasn't interested in if you weren't having a problem, what I wanted to see was if it was all three model of HR24's which the responses are indicating they aren't.

See post My Setup for configuration info.


#27 OFFLINE   Jason Whiddon

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Posted 06 September 2010 - 04:28 PM

Yepp, and I think we have our answer as to whether its one model, or all.
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#28 OFFLINE   RunnerFL

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Posted 06 September 2010 - 04:37 PM

I wasn't interested in if you weren't having a problem, what I wanted to see was if it was all three model of HR24's which the responses are indicating they aren't.


Then why ask "and having recording problems?" if you didn't want people to be able to say no? :)

If you didn't want people to say no your poll should have read something like "If you're having recording issues with an AM21/HR24 which HR24 do you have?"
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#29 OFFLINE   Jason Whiddon

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Posted 06 September 2010 - 04:38 PM

Polls only been out since the 30th, and you over slept. Do we really need to pollute it with noise and backseat driving now?
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#30 OFFLINE   RAD

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Posted 06 September 2010 - 04:40 PM

Then why ask "and having recording problems?" if you didn't want people to be able to say no? :)

If you didn't want people to say no your poll should have read something like "If you're having recording issues with an AM21/HR24 which HR24 do you have?"


Read my poll again, it specifically asked if you're getting blank recordings or keep/delete pop's then pleaes vote, not 'and having recording problems' as you say.

Do you have a HR24 and are getting blank ATSC/Over The Air recordings or a keep or delete popup as soon as you try to play them? If yes please vote as for which manufactures model of the HR24 you're having the problem with in the poll. I'm curious if it's only one model of the HR24 or if all three versions are having this problem.


See post My Setup for configuration info.


#31 OFFLINE   Indiana627

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Posted 06 September 2010 - 05:03 PM

Do you think there are enough -100 and -200 in the field with AM21 to make the poll accurate? I mean, how much longer has the -500 been available and how many more of them are in the field? Could that possibly skew the results?

Plus with it being summer, and if viewers are like me, they don't record too much OTA in the summer, so is it possible that the -100 and -200 will start having AM21 problems in the next few weeks when the networks begin the new season?
Mark

"We named the dog Indiana."
Family Room: HR24-100; WD10EVCS 1TB drive in Antec MX-1; connected via HDMI to Denon AVR-2313CI; 5.1 setup with Boston Acoustics A250 fronts, A225C center, A25 surrounds, ASW650 sub; video to Sony 52W4100 via HDMI; hardwired to Linksys WRT54G
Bedroom: HR21-200 with AM21 & Philips PHDTV1 Antenna, HDMI to Dynex 32" TV; hardwired to Linksys WRT54G
(1) Slimline 3 LBN dish (2 lines direct to each HR2x. No multiswitch.)
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#32 OFFLINE   RAD

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Posted 06 September 2010 - 05:10 PM

Do you think there are enough -100 and -200 in the field with AM21 to make the poll accurate? I mean, how much longer has the -500 been available and how many more of them are in the field? Could that possibly skew the results?


Don't know, only DirecTV would know the ratio of what's out. The 1st look for the HR24-100 came out in July and the HR24-200 in August. So for the -200 could be nobody have even hooked up an AM21, but IMHO with no votes at all for the -100 might be an indication it doesn't have problems.

Again, just a guess and a IMHO, the -500's use a totally chipset, NPX, that DirecTV hasn't used a tall on the HR2X's, while the -100 and -200's use Broadcom, the same as all the other HR2X's. Could be that the code for the AM21/USB interface has issues in the NPX box that the Broadcom boxes don't have.

Plus with it being summer, and if viewers are like me, they don't record too much OTA in the summer, so is it possible that the -100 and -200 will start having AM21 problems in the next few weeks when the networks begin the new season?



And on the flip side, more folks might use AM21 for recordings to make sure that rain fade doesn't cause missed recordings. I know I tend to do that in the summer time for OTA recordings I really want to make sure I get.

See post My Setup for configuration info.


#33 OFFLINE   James Long

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Posted 06 September 2010 - 06:31 PM

Don't know, only DirecTV would know the ratio of what's out. The 1st look for the HR24-100 came out in July and the HR24-200 in August. So for the -200 could be nobody have even hooked up an AM21, but IMHO with no votes at all for the -100 might be an indication it doesn't have problems.

Which is why I asked ...

I suppose at this point it would be fair to ask if people using the AM21 with a HR24-100 or HR24-200 are having zero problems (since all the corrected votes seem to be going against the HR24-500).

It seems premature to eliminate models unless one is SURE there are zero problems with those models. The only thing we can say for sure is that all of the problems reported ... so far ... are with the HR24-500 - which means there is a problem with the AM21 and HR24-500 which needs to be looked at and fixed but doesn't eliminate the other models (although "no errors reported" is promising).

I'll let RAD make the final call ... it is his poll and I'm only here because of errors in voting ... but that's my opinion.

#34 OFFLINE   RAD

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Posted 06 September 2010 - 06:43 PM

Which is why I asked ...
It seems premature to eliminate models unless one is SURE there are zero problems with those models. The only thing we can say for sure is that all of the problems reported ... so far ... are with the HR24-500 - which means there is a problem with the AM21 and HR24-500 which needs to be looked at and fixed but doesn't eliminate the other models (although "no errors reported" is promising).

I'll let RAD make the final call ... it is his poll and I'm only here because of errors in voting ... but that's my opinion.



Guess I don't get it by having another option that says they're not having a problem. There are folks here that have posted that they don't have any problems with the HR24-500/AM21's either. Just adding an option for saying no problems on the doesn't really make it SURE either since someone with a problem may not see the poll and not vote that they are.

Please just leave it alone.

See post My Setup for configuration info.


#35 OFFLINE   James Long

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Posted 06 September 2010 - 07:21 PM

Please just leave it alone.

I'm not changing anything.

#36 OFFLINE   Jason Whiddon

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Posted 06 September 2010 - 08:01 PM

Dang, I did not know the 500 was only NXP, I thought all HR24's were. That stinks.
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#37 OFFLINE   Indiana627

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Posted 06 September 2010 - 08:27 PM

Again, just a guess and a IMHO, the -500's use a totally chipset, NPX, that DirecTV hasn't used a tall on the HR2X's, while the -100 and -200's use Broadcom, the same as all the other HR2X's. Could be that the code for the AM21/USB interface has issues in the NPX box that the Broadcom boxes don't have.

Is it fact that the -500 uses a different chipset than the -100 and -200? Or is that just your guess? I couldn't tell by your post.

And when you say the -100 and -200 use Broadcom - "the same as all the other HR2X's", I assume you are referring to the brand Broadcom, and not the actual model of the Broadcom chip, right? What I'm trying to ask is even if the -100 and -200 use a Broadcom chip, surely it must be newer and more powerful than the Broadcom chip in my 2+ year old HR21s, right?

Are the -100 and -200 just as fast as the -500?
Mark

"We named the dog Indiana."
Family Room: HR24-100; WD10EVCS 1TB drive in Antec MX-1; connected via HDMI to Denon AVR-2313CI; 5.1 setup with Boston Acoustics A250 fronts, A225C center, A25 surrounds, ASW650 sub; video to Sony 52W4100 via HDMI; hardwired to Linksys WRT54G
Bedroom: HR21-200 with AM21 & Philips PHDTV1 Antenna, HDMI to Dynex 32" TV; hardwired to Linksys WRT54G
(1) Slimline 3 LBN dish (2 lines direct to each HR2x. No multiswitch.)
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#38 OFFLINE   RAD

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Posted 06 September 2010 - 08:33 PM

Is it fact that the -500 uses a different chipset than the -100 and -200? Or is that just your guess? I couldn't tell by your post.

And when you say the -100 and -200 use Broadcom - "the same as all the other HR2X's", I assume you are referring to the brand Broadcom, and not the actual model of the Broadcom chip, right? What I'm trying to ask is even if the -100 and -200 use a Broadcom chip, surely it must be newer and more powerful than the Broadcom chip in my 2+ year old HR21s, right?

Are the -100 and -200 just as fast as the -500?


I was on the early field test group on the HR24-500's and we know it's a NPX chipset. As for the -100 and -200's I've been told that by a very reliable source on this site that they're Broadcom chipsets.

To clearify, the HR24-100/200's use Broadcomm chips they are newer versions then was are on the prior model HR2X's.

As for speed, check out the Second and Third looks, IIRC they also say those boxes are speed demons like the HR24-500.

See post My Setup for configuration info.


#39 OFFLINE   Indiana627

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Posted 06 September 2010 - 08:39 PM

Thanks for the clarification. That NPX chipset in the -500 sure does look like a viable suspect as to why it's the only HR24 model having AM21 problems. That puts my mind to ease some as far as getting a -200. Now just to find a -200 somewhere...
Mark

"We named the dog Indiana."
Family Room: HR24-100; WD10EVCS 1TB drive in Antec MX-1; connected via HDMI to Denon AVR-2313CI; 5.1 setup with Boston Acoustics A250 fronts, A225C center, A25 surrounds, ASW650 sub; video to Sony 52W4100 via HDMI; hardwired to Linksys WRT54G
Bedroom: HR21-200 with AM21 & Philips PHDTV1 Antenna, HDMI to Dynex 32" TV; hardwired to Linksys WRT54G
(1) Slimline 3 LBN dish (2 lines direct to each HR2x. No multiswitch.)
D* since January 2003

#40 OFFLINE   bobnielsen

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Posted 06 September 2010 - 09:08 PM

If the -500 is the only one with the NXP chipset it would explain a lot. OTOH, it doesn't mean that there isn't hope for these, just that much more software tweaking is probably needed. There are a few folks here with more than one HR24 type and it would be interesting to see their impressions.




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