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Guest Message by DevFuse

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getting 622 replaced


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5 replies to this topic

#1 OFFLINE   wilssm

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Posted 20 September 2010 - 04:33 PM

Hello just had tech support agree to replace my 622 (intermitten reboots and picture failure) My question is does dish still make the 622 or will I receive a different receiver.
Thanks Wilssm

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#2 OFFLINE   SaltiDawg

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Posted 20 September 2010 - 05:15 PM

Hello just had tech support agree to replace my 622 (intermitten reboots and picture failure) My question is does dish still make the 622 or will I receive a different receiver.

It's being reported that you may get a 622, a 722, or a 722k. I believe that all three of these are actually out of production - not positive about the 722k.

Edited by SaltiDawg, 20 September 2010 - 06:21 PM.


#3 OFFLINE   Stewart Vernon

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Posted 20 September 2010 - 05:25 PM

Last I was aware replacements are different than upgrades or new installs.

So while it is tough to request a specific receiver as new or upgrade... there should be available replacements for all models.

I would expect you to get a 622 to replace a broken 622.

Of course, there would eventually come a day when they don't have functional 622 in stock to refurb and send out... so there will eventually be a time when you would get a 722 or something newer.

I'd doubt you would get a 722K, though, since that would require a separate OTA module to provide the same functionality... and I don't think they are wanting to give those modules for free just yet.

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#4 OFFLINE   SaltiDawg

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Posted 20 September 2010 - 06:31 PM

Last I was aware replacements are different than upgrades or new installs.
...
I'd doubt you would get a 722K, though, since that would require a separate OTA module to provide the same functionality... and I don't think they are wanting to give those modules for free just yet.


I failed to make the distinction between upgrade and replacement.

I received a free OTA module with my 722k a4 months ago.

#5 OFFLINE   Stewart Vernon

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Posted 20 September 2010 - 10:34 PM

I failed to make the distinction between upgrade and replacement.

I received a free OTA module with my 722k a4 months ago.


That's good to know... I personally always felt like the module should come with the receiver anyway. Making it a module still is helpful since the 722K and 922 can use the same one... and if a problem develops it can easily be replaced.

I remember the old 6000 HD receiver had an OTA module that was optional at first... but by the time I had bought my receiver they were giving it standard along with the receiver... so maybe the 722K and 922 will go that direction.

-- I like to go fast (not really)


#6 OFFLINE   SaltiDawg

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Posted 21 September 2010 - 08:08 AM

That's good to know... I personally always felt like the module should come with the receiver anyway. ...

When I received my 722k, both the receiver and also the OTA module were brand new... I had to install the OTA module in the receiver.

With all the new network shows this week, last night I actually had four timers recording simultaneously while I was watching something I had previously recorded. Pretty amazing. It's come a long way since my 5000 receiver years ago.




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