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R15-100 won't power up


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1 reply to this topic

#1 OFFLINE   stertel

stertel

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Joined: Oct 06, 2010

Posted 06 October 2010 - 02:06 PM

I have a R15-100 that just stopped working a couple weeks ago. It will not power up. The fan is still running and the red light inside the digital optical out is still on. Pressing the power button on the unit does nothing nor does it respond to the remote. Have pressed the red reset button with no result and unplugging/replugging does not do anything either. Called Directv and they have no answers.

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#2 OFFLINE   litzdog911

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Joined: Jun 23, 2004

Posted 06 October 2010 - 06:45 PM

Try leaving it unplugged for a few hours. Then power it up. If it still won't work, then it's dead. DirecTV should provide a replacement. They're typically free if you have their Equipment Protection Plan. Otherwise ~$20 for shipping or $50 for in-home installation.
HD DVRs: HR34-700; HR24-500; (2) HR20-700 + WD eSATA 1TB drive/Antec MX1 case; HR21-700; HR21-200 w/AM21
Receivers: H25-500 HD Receiver; H21-100 HD Receiver
Mobile Devices: Nomad

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