u obviously are not telling the whole story
i was just offered the Vip 922 for $200 and i've only been with dish for 1 year
domingos, I hope you are not insinuating that I am lying..... I have just learned some additional information.... first let me remind you that my current situation started with a service call (as I had stated in my first post) dealing with signal loss and that is what started this whole thing about the Vip 922.
When I called to question a recent service call on my Final statement (I viewed it online), the CS agent at one point said "I see that you canceled and re-connected your service on the same day back in July of 2009." We discussed that a bit, but I don't understand why that issue back in July of 2009 is relevant other than the fact that both times it dealt with an incompetent Service Tech being dispatched to my house that was unqualified and un-capable of working on my roof. I think somehow Dish thought I was going to re-consider and re connect again. They were wrong though because this time when I called to cancel I already had Directv up and running in my home. Again I did not learn of their 15 month old note until After I cancelled and called them back to dispute the final charges.
Here is why the July 2009 incident occurred. (if you're not interested in that part you can skip that paragraph)
In July of 2009 I had my roof replaced in doing so the roofers removed my dish (as expected) I was particular to make sure they simply un bolted it from the roof and placed it on my deck with all the wires still connected. When the first service tech showed up to my house ( I was not at home I was working that day) the dish tech decided he was going to relocate my dish to the lower edge of my roof. I can tell you the signal will not clear the tree line at that location. When I got home the installer had the dish mounted at the edge of my roof and the wires that feed from the satellite were cut! YES he CUT the wires. At this point he could not complete the install because he would not climb up my roof which is either a 10 or 12 pitch and 3 stories tall on the back side. (I don't blame him I don't go up on roofs like that anymore either) I was very explicit in explaining to Dish when I made the service appointment that I needed a tech who could work on this type of roof. After dish sent me 3 YES THREE techs who could not fix this problem, I was so frustrated I actually cancelled my service. Later that afternoon I called them back and this time while I was talking to one of their customer retention specialists, I agreed to reconnect as long as I incurred no additional commitment and did not have to pay any additional service calls. (I had always subscribed to the home protection plan) Even though I always paid the for the Home protection plan I still had to pay for my dish to be reconnected due to the roof replacement! I guess I should have told them it just fell off in a storm! So they finally sent a tech who was able make this whole situation right. Now fast forward 15 months.
I believe with that note being held in my record it has something to do with their willingness or ability to adjust the new customer offer to my account. Even with my previous issue I am dumbfounded at their unwillingness to retain a 10 year customer and get that customer under another 2 year contract!
However, Now that I have been using Directv's whole house system for about a week now. I can say It is FAR SUPERIOR to anything dish has. I have not missed dish one bit!!
Here is the ironic thing. Had dish just treated me fairly I would right now have a vip 922 in addition to my vip 622 and 722. I would be paying an additional $17 per month for the extra hd dvr and stuck with them for another 2 years, just for the extra receiver.
Instead I now have TWO HR24's plus TWO H 24's That is FOUR HD TV signals AND they all can share the recorded programing to any location. Plus with my current SWM switch I can add up to 2 more HD receivers that can also share the 2 DVR's I currently have. And get this...... each HD receiver is only an additional $5 per month. NOT $10 or $17 like dish charges.
So back to the ironic part Dish actually did me a favor by making me look elsewhere, their loss is my gain.
Another plus.... I get my FX channel back, I now get ESPN U in HD, and I don't have to deal with Dish's periodic public negotiations games they play that come at the customers expense.
It might actually be worth standing by dish and their negotiating tactics if they actually passed the savings on to the customer but with ridiculous DVR fees like $17 per month for a HD DVR, and charging more for HD receivers than regular receivers, and then having the nerve to go on TV and state they don't charge more for HD and their HD is free for life..... and making the analogy to color tv not costing more back in the day.....Its all just very deceiving because they are getting their HD fee in the form of charging more per month for each HD receiver than a SD receiver
Ok I'm off my soap box for now.... Sorry this post is long, but I just don't like being called a liar and while I can certainly accept that domingos35 may not have meant it that way, it does leave the question out there. And since this other piece of information just came to light I thought I'd share it.
Bottom line here is I'm enjoying HD TV better now as a Directv customer than I was a week ago as a Dish customer, and for LESS money!!!
Ok about the same amount of Money because plus or minus 10% really is negligible. Especially if you like the product/service better.
u obviously are not telling the whole story
that truly is the whole story and it is accurate, you can choose to believe it or not.... what I don't understand is how you can jump to a conclusion when you have NO first hand knowledge of my experience and both of our experiences with Dish are nothing like each other.