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Guest Message by DevFuse

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Caller ID doesn't work, phone line has static


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20 replies to this topic

#21 OFFLINE   jumpyg21

jumpyg21

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Joined: Oct 18, 2010

Posted 22 October 2010 - 12:59 PM

Well, D* is here now and they couldn't fix the caller ID. First, he tried swapping the phone line from the jack to the DVR. Then he tried using a DSL filter, Then he rebooted the unit. After that, the system test showed the phone line was working and he used the DVR to make a call to his cell phone. Then I tried calling the home phone and the caller ID display would still not pop up. He talked to his boss who said that it's AT&T's fault because they periodically "change the frequency" or something on their phone lines. Until AT&T tells D* about this change, the DVR won't work with caller ID. Sounds kind of fishy to me. So I gave up on that.

Now the tech is running new coax+messenger line from the dish to the ground block. Then he's going to have to run #10 wire to the water meter on the other side of the house. He was kind of annoyed that they put the dish on the opposite end of the house as where all the utilities enter. Seems strange, but that's the way the E* tech did it whenever the last owners had it installed. At least I'll have a properly grounded system.

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