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Guest Message by DevFuse

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Protection Plan Questions: new rules?


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34 replies to this topic

#21 OFFLINE   joshjr

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Posted 09 November 2010 - 03:50 PM

Difficult to get that message across, isn't it? I own six HRs, but if they were all leased, I'd still have the PP. I've got nothing but good things to say about it.

Rich


I hear ya. I mean at this point I dont see much reason not to own. You can buy the reciever model you want for less then D* sells it usually and then your not under contract for 2 more years. Whats not to like about it and furthermore, why would anyone want to pay D* more for a reciever of their choice and then be committed to 2 more years. I know some get deals but really the only reason a half price or free reciever is even offered is so they can start the clock ticking again. I dont plan on going anywhere but I do like having control over things.

As stated above I to do not want to get stuck with say a HR21 of any kind. If leased what are my options seriously? Not like I can say I dont like this model please swap it. There is always a retailer like Solid Signal but then again your trapped for 2 years. With stations making demands and channels getting shut off these days I dont want to be stuck if I really need to move to something else. I dont see that happening and I really hope it does not but if say Sunday Ticket went to exclusive E* then I would be moving to E* without question. To each their own. My opinion is it does not make sence to lease with D* after the first 2 years for sure and it will take alot for me to start that 2 year clock again. That being said in a way Im hoping the new HD TiVo blows me away. We'll see.

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#22 OFFLINE   TwoPhases

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Posted 09 November 2010 - 09:36 PM

So if you have the PP & you own your receiver that craps out, they replace it with an owned one with no commitment reset?

#23 OFFLINE   dsw2112

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Posted 09 November 2010 - 10:06 PM

No, this is why you need owned equipment. That way when they do ship you something you dont want, you can turn around and sell it and use that money to get a reciever you do want


"Need" is a strong word; I'd say to each his own. I've got leased and owned equipment; I haven't paid a dime for any receiver I have, and am quite happy with that arrangement.

I'm not sure I really understand the bold above; if it's a receiver you don't "want" they usually don't fetch as much on the secondary market, so you'd be out the difference between that sale and the receiver you "do" want... Playing percentages; the majority of DVR failures are hard drives, why not just spend the money to replace the hard drive in your owned DVR that you "do" want?

Seems like a lot of hassle; replacing equipment, to sell it, then purchase something else...
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#24 OFFLINE   dsw2112

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Posted 09 November 2010 - 10:06 PM

So if you have the PP & you own your receiver that craps out, they replace it with an owned one with no commitment reset?


That's correct
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#25 OFFLINE   wingrider01

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Posted 10 November 2010 - 06:45 AM

"If we determine a replacement receiver is required, we will ship a new or refurbished unit with comparable features to the location where you receive DIRECTV programming."

This is why I dont have it. If my HR24 breaks, they can send me a HR anything... No way.


they will do that if you have the protection plan or not

#26 OFFLINE   Boston Fan

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Posted 10 November 2010 - 07:47 AM

they will do that if you have the protection plan or not

I think that was his point. Why pay for the protection plan if your situation is treated the same whether you have the plan or not?

#27 OFFLINE   bjdotson

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Posted 10 November 2010 - 07:57 AM

I to have been told (by CSRs) to do what they told the OP. It doesn't seem honest to Me (my own feeling. Results with others my differ)

When I upgraded to HD, they put me on the protection plan without telling me. I went ahead and kept it. Turned out to be good thing, as my dish needed realignment when they added the new HD channels.

#28 OFFLINE   Rich

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Posted 10 November 2010 - 08:37 AM

I hear ya. I mean at this point I dont see much reason not to own. You can buy the reciever model you want for less then D* sells it usually and then your not under contract for 2 more years. Whats not to like about it and furthermore, why would anyone want to pay D* more for a reciever of their choice and then be committed to 2 more years. I know some get deals but really the only reason a half price or free reciever is even offered is so they can start the clock ticking again. I dont plan on going anywhere but I do like having control over things.

As stated above I to do not want to get stuck with say a HR21 of any kind. If leased what are my options seriously? Not like I can say I dont like this model please swap it. There is always a retailer like Solid Signal but then again your trapped for 2 years. With stations making demands and channels getting shut off these days I dont want to be stuck if I really need to move to something else. I dont see that happening and I really hope it does not but if say Sunday Ticket went to exclusive E* then I would be moving to E* without question. To each their own. My opinion is it does not make sence to lease with D* after the first 2 years for sure and it will take alot for me to start that 2 year clock again. That being said in a way Im hoping the new HD TiVo blows me away. We'll see.


Those are my thoughts too. The TiVo: Will we ever even see it? And what could it possibly do that is better than the HRs we have now? I dunno the answer to either question, but I had a lot of problems with my SD TiVos and I'll be waiting and reading a lot about them before I think about getting one. But, with my luck, D* will offer me one at no cost and I'll get sucked in again. This seems to be their MO with me. :)

Rich

#29 OFFLINE   Rich

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Posted 10 November 2010 - 08:38 AM

So if you have the PP & you own your receiver that craps out, they replace it with an owned one with no commitment reset?


Yup.

Rich

#30 OFFLINE   Rich

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Posted 10 November 2010 - 08:44 AM

"Need" is a strong word; I'd say to each his own. I've got leased and owned equipment; I haven't paid a dime for any receiver I have, and am quite happy with that arrangement.

I'm not sure I really understand the bold above; if it's a receiver you don't "want" they usually don't fetch as much on the secondary market, so you'd be out the difference between that sale and the receiver you "do" want... Playing percentages; the majority of DVR failures are hard drives, why not just spend the money to replace the hard drive in your owned DVR that you "do" want?

Seems like a lot of hassle; replacing equipment, to sell it, then purchase something else...


You can usually find some poor soul on eBay that will give you a decent price for a 21. I couldn't bring myself to sell one on eBay, unless it was a 20-700, knowing that the rest of the 21s are problematic at best, aside from being slow, but someone always seems ready to shell out money for HRs on eBay.

I do agree with you about replacing the HDDs in the HRs, but that's not the only thing that causes them to fail. I can't think of more than one or two HDDs that went south on me.

Rich

#31 OFFLINE   Rich

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Posted 10 November 2010 - 08:45 AM

I think that was his point. Why pay for the protection plan if your situation is treated the same whether you have the plan or not?


I'm pretty sure that if you don't have the PP and get an owned HR replaced it reverts to a leased HR.

Rich

#32 OFFLINE   The Merg

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Posted 10 November 2010 - 11:20 AM

I'm pretty sure that if you don't have the PP and get an owned HR replaced it reverts to a leased HR.

Rich


Yup. Plus, you might possibly need to pay the full up-front lease fee as well as it is just seen as adding a new receiver and not a replacement.

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HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#33 OFFLINE   matt

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Posted 10 November 2010 - 02:21 PM

... someone always seems ready to shell out money for HRs on eBay.


Oh yeah baby! :D
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#34 OFFLINE   Rich

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Posted 10 November 2010 - 02:24 PM

Yup. Plus, you might possibly need to pay the full up-front lease fee as well as it is just seen as adding a new receiver and not a replacement.

- Merg


Agree, I do. Just another reason to have the PP.

Rich

#35 OFFLINE   Rich

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Posted 10 November 2010 - 02:26 PM

Oh yeah baby! :D


What's that old line from P.T. Barnum, "Another sucker born every moment"? Never truer words spoken. :lol:

Rich




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