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Guest Message by DevFuse

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R15 to HR21


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8 replies to this topic

#1 OFFLINE   Sea bass

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Posted 02 November 2010 - 01:19 PM

I have been having R15 issues, I have an HR21 at home, I do not have HD, can the R15 be deactivated and the HR21 activated so I can watch SD programming? I figured I'd check here first before calling the CSR...

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#2 OFFLINE   Sea bass

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Posted 02 November 2010 - 01:25 PM

Shoot, after digging out the box, I found no access card...can the card in the R15 be inserted in the HR21 and then be activated?

#3 OFFLINE   jdspencer

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Posted 02 November 2010 - 02:19 PM

You most likely will have to have DirecTV send you a new access card ($20). I'd call and ask, you might get lucky.
DirecTV since '96, Waivers for ABC, CBS, NBC, & Fox, HR23-700 & HR24-500/AM21, using ethernet based MRV.

#4 OFFLINE   The Merg

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Posted 02 November 2010 - 02:35 PM

If you do not have HD service, DirecTV may not activate the HR21. I'm guessing that if you just have it at home it is an owned receiver, but if not, the Equipment Lease Addendum requires HD service if you have a HD recevier. The good news is that you can get the HD monthly fee waived for 2 years with AutoPay and if you don't have an HD dish, they might come out and perform the upgrade for you at little to no cost depending on your account history.

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#5 OFFLINE   Sea bass

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Posted 02 November 2010 - 05:34 PM

I own the HR21, I have a slimline 5 dish, just no HDTV! Maybe this is a sign to upgrade. Already on autopay, been a customer since the 90's, should be good to go. I guess it depends on the CSR really, some are helpful, some are very rigid, no flexibility.

#6 OFFLINE   The Merg

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Posted 02 November 2010 - 05:48 PM

I own the HR21, I have a slimline 5 dish, just no HDTV! Maybe this is a sign to upgrade. Already on autopay, been a customer since the 90's, should be good to go. I guess it depends on the CSR really, some are helpful, some are very rigid, no flexibility.


If you have the HD dish already, you should be able to just turn on HD service when you activate the receiver. Then just request the Free HD for 24 Months offer. Basically, you'll be getting HD for free.

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#7 OFFLINE   Sea bass

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Posted 02 November 2010 - 09:04 PM

If you have the HD dish already, you should be able to just turn on HD service when you activate the receiver. Then just request the Free HD for 24 Months offer. Basically, you'll be getting HD for free.

- Merg


Thanks!

#8 OFFLINE   The Merg

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Posted 03 November 2010 - 06:50 AM

Thanks!


Let us know how it goes.

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#9 OFFLINE   smhc29

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Posted 11 November 2010 - 07:35 PM

Let us know how it goes.

- Merg


hr24




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