Jump to content

Welcome to DBSTalk

Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
Guest Message by DevFuse

- - - - -

R15 Channel not showing up

  • Please log in to reply
6 replies to this topic

#1 OFFLINE   dstout



  • Registered
  • 273 posts
Joined: Jul 19, 2005

Posted 04 November 2010 - 08:27 PM

with my guide on "channels I receive", channel 649(SportSouth) doesn't show in my guide. I can manually enter the channel number and watch the channel. I rebooted the receiver and it didn't fix the problem.

Do I need to call DirecTV?

...Ads Help To Support This Site...

#2 OFFLINE   carl6


    Hall Of Fame

  • Moderator
  • 12,360 posts
  • LocationSeattle, WA
Joined: Nov 15, 2005

Posted 04 November 2010 - 09:38 PM

Somewhere within DirecTV's system, that channel is not coded as part of the channels you receive (for whatever reason). I doubt calling them will accomplish anything at all. You can do one of several things.
1. Leave it the way it is now, knowing you can change to it when you want to.
2. Change your guide selection to all channels. It should then appear.
3. Create a custom guide with those channels you want, including this one.

#3 OFFLINE   dstout



  • Topic Starter
  • Registered
  • 273 posts
Joined: Jul 19, 2005

Posted 05 November 2010 - 05:08 AM

That's what I did, set the guide to all channels.

I think it just happened in the last few days, I think it just got a software update too.

#4 OFFLINE   dstout



  • Topic Starter
  • Registered
  • 273 posts
Joined: Jul 19, 2005

Posted 05 November 2010 - 07:10 PM

I had sent DirecTV an email last night. They resent my programming and it now showing up in the channels I receive guide.

#5 OFFLINE   dstout



  • Topic Starter
  • Registered
  • 273 posts
Joined: Jul 19, 2005

Posted 05 November 2010 - 08:00 PM

now it is grayed out. seems to be related to a thread in the DirecTV programming forum.


Edited by dstout, 05 November 2010 - 08:01 PM.
add url

#6 OFFLINE   ThomasM


    RF Engineer

  • Registered
  • 4,317 posts
  • LocationMilwaukee, WI
Joined: Jul 20, 2007

Posted 11 November 2010 - 07:30 PM

The "channels I receive" list still isn't 100% accurate. It used to be totally inaccurate for many, many months. When I switch to it, it tells me I have that subscription "baby" channel even though I don't. And there are other errors, too.

Your best bet is to set up the favorites lists. This isn't the easiest on the R15 unless you first go through the guide with ALL CHANNELS selected and write down the channels you want in your list after verifying that they are in your package.

3LNB Phase III Dish * 2-R15-300 * R22-200 * D12-100 * DirecTV Subscriber since Y2K

#7 OFFLINE   smhc29


    New Member

  • Registered
  • 5 posts
Joined: Nov 11, 2010

Posted 11 November 2010 - 07:34 PM

mine does the same thing, why can we not get this fixed ?

Protected By... spam firewall...And...