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Guest Message by DevFuse

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DirecTV Windows Phone 7 App


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27 replies to this topic

#21 OFFLINE   Earl Bonovich

Earl Bonovich

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Posted 19 August 2011 - 06:59 AM

DIRECTV is aware of the issue...
It is something that can NOT be resolved on the user end.

I don't have an ETA on the resolution, but it won't be too much longer.
Earl - Gotta Love Karma

DIRECTV employee since April 2008.
All comments are my own. Unless specifically stated, my views do NOT represent the views of DIRECTV

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#22 OFFLINE   kiknwing

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Posted 19 August 2011 - 10:37 AM

Thanks for the update earl. Glad to hear DirecTV knows of this issue and is working on a fix.

#23 OFFLINE   Brent04

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Posted 19 August 2011 - 10:32 PM

Thanks for letting us know Earl.

Also with an update to my last post. Right after I made the post I replied back to the email I had gotten about the TV Apps to further explain that I was not talking about the TV apps but the app for the Windows Phone 7 that allows you to view the program guild and remotely set your DVR to record. I did get a reply back today from DirecTV from a different CSR which said: "I'm sorry to hear that you are having technical problems with your mobile App. I just wanted to let you know that we received your email and I have forwarded it for special handling."

#24 OFFLINE   employee3

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Posted 20 August 2011 - 08:01 AM

"Thanks for taking the time to write us and for staying with DIRECTV all these years and we want you to know we value your business. I'm sorry to hear that you're getting error message while logging in to windows application. I appreciate the chance to assist you.

If resetting the receiver doesn't fix the problem, you may find some additional help at directv.com/troubleshooting."

:nono2:
C'mon people, it's just TV.

#25 OFFLINE   employee3

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Posted 24 August 2011 - 04:26 PM

New update from the WP7 Marketplace. I can confirm it's working now.
C'mon people, it's just TV.

#26 OFFLINE   naijai

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Posted 24 August 2011 - 07:57 PM

downloaded and working
Kudos to the developers for the fix. Also i like the new font used for the app

Edited by naijai, 02 September 2011 - 12:02 PM.

Success consists of going from failure to failure without loss of enthusiasm.
Winston Churchill

DIRECTV employee since May 2003.
All comments are my own. Unless specifically stated, my views DO NOT represent the views of DIRECTV

#27 OFFLINE   kiknwing

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Posted 27 August 2011 - 10:17 PM

The communication error is back.

#28 OFFLINE   kiknwing

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Posted 29 August 2011 - 10:04 AM

And its working again. Guess the app can't make up it's mind.




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