I plug in the Sling Adapter (tried both front and back USB) and the receiver recognizes it, giving me the congratulations box and telling me I can now watch TV anywhere. The red light on the top of the Sling Adapter never comes on to indicate that it is powered on, and if I go into the System Info 2 screen (by selecting next in System Info 1), all it ever says about the Sling Adapter is "Sling Adapter Status: Updating" and under that, "Sling Adapter Version: AAAYZZZZ". I know the version is wrong because the technician's supervisor checked his and the version was different, plus his status said Ready.
My receiver (HDTV, DVR, and everything else) works great otherwise, and is definitely connected to the internet (high speed) via a Slinglink Turbo. All the tests and diagnostics have been done. I have tried wiring directly from my modem and I've unplugged and plugged back in my receiver, router, modem, and Sling Adapter so many times I can't count. I have left the Sling Adapter plugged in for days hoping it would update, but nothing. My receiver, modem, and router are all plugged directly into the wall.
I can remotely control my TV, set the DVR to record, etc.. because my Slinglink Turbo makes that possible, but I have never been able to watch any TV on any of my devices (ipad, iphone, laptop), or in any browser (IE, Firefox, Safari, Chrome), these have all been updated and have the appropriate plugins. I am not a tech novice and can usually figure this stuff out, but I'm stumped. I have made sure my nightly receiver updates are enabled, and everything else I can think of. How can I get this thing to update? By the way, my receiver software version is the latest, checked by myself and the technician.
Has anyone ever seen anything like this? I have gotten all the help I think I'm going to get from Dish if they can't fix it tomorrow. (Update: I have in fact gotten tons of support from Dish, very happy with them even though this issue is not yet fixed.)
Edited by bshaf, 21 December 2010 - 08:06 PM.