I will say I was not aware of any "auto-change" function on the receiver and perhaps that may be a step in determining if the receiver sees the device or not. Attaching the adapter while in single mode, as you put it, should make it automatically drop out of single mode to dual. I did not see anything on this end about it doing that but hey, our instructions and yours are apparently different.
I do not think the Iphone has any limits to using this app at all, but I know that some problems are specific to that platform, just as some are specific to Android or Windows platform phones. I have been working on an account that can access the app through any other mobile device and get it on a PC but the app on the Iphone and Ipad (his two devices or the two I have access to) crashes after the point when it checks settings. Other accounts on the same device work fine. So right now on that platform, I am looking into a specific conflict between his account, the app, and those two devices. Talk about strange.
Edited by TonyT@DISH Network, 24 January 2011 - 08:14 PM.