Welcome to DBSTalk
Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
- Reply to existing topics or start a discussion of your own
- Subscribe to topics and forums and get email updates
- Send private personal messages (PM) to other forum members
- Customize your profile page and make new friends
I just canceled my Dish Network
Posted 06 January 2011 - 08:43 PM
I went through the reset, unplug, check connections, checked to make sure my dish was still there, and nothing. So I called tech support. He took me back through the same steps I just performed. That didn't work so he said he would transfer me to advance technical support. Then a few minutes later he said he couldn't transfer me because the computer said there was rain in my area. I told him I live in WA and there is always rain in my area. There were just some light clouds and rain outside. I have lived in WA for two years and never once had a problem with my signal because of the rain. To all of sudden get a complete signal loss becuase of light rain thats ridiculous. He said it didn't sound like it was because of the rain either, but the computer wouldn't even let him transfer me. I tried calling back 2 times after that and all three people told me the same thing.
I finally told them just to cancel my account. If I can't get tech support when its raining then basically your telling me I can't get tech support. They said they had to make sure that it wasn't the rain causing the signal fade before they could get me tech support, or have a tech come out to look at it.
I was really happy with my dish plan and service, and it sucks that I couldn't get some one to just help me out a little bit.
Posted 06 January 2011 - 08:56 PM
Posted 06 January 2011 - 09:32 PM
"Belligerent and numerous."
Cord cut entirely! LR: Vizio 1080p 42" & Roku 4, BR: Toshiba 720p 32" & Roku 3, Game room: Vizio E43, 360, and PC. Plex server with 4TB storage, Tablo OTA DVR.
Posted 06 January 2011 - 10:28 PM