Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo
- - - - -

HR24-500 Hard Drive Crackling Noise

vsb200

  • Please log in to reply
17 replies to this topic

#1 OFFLINE   Jason Whiddon

Jason Whiddon

    Hall Of Fame

  • DBSTalk Club
  • 2,262 posts
Joined: Aug 17, 2006

Posted 21 January 2011 - 01:46 PM

For the last week, my HR24 has been making a noise thats hard to describe, but I do not think its OK. Ive not had any playback issues, but Im wondering if I should call them (I have the prot plan) and get it replaced?

While sitting about 9 feet away, I can hear it from time to time, and some are worse than others. Its not the standard click when a drive goes bad, but its that type of pitch, almost sounds like the HDD has some grit in it that crackles around for a bit, then it'll quit for 10-15 minutes. Anyone thats every heard a water pump get something gritty in the impeller will know what I mean. Anywho, its pretty loud at 9 feet.

...Ads Help To Support This SIte...

#2 OFFLINE   Stuart Sweet

Stuart Sweet

    The Shadow Knows!

  • Super Moderators
  • 36,869 posts
Joined: Jun 18, 2006

Posted 21 January 2011 - 01:53 PM

This is one of the few posts I've ever read about noise from an HR24. For the most part they are whisper quiet. I have a worrisome feeling that you're on the way to a replacement.

It may be that the noise is not the drive but the fan... is it possible to tell exactly where the noise comes from?
Opinions expressed by me are my own and do not necessarily reflect
those of DBSTalk.com, DIRECTV, DISH, The Signal Group, or any other company.

#3 OFFLINE   Jason Whiddon

Jason Whiddon

    Hall Of Fame

  • Topic Starter
  • DBSTalk Club
  • 2,262 posts
Joined: Aug 17, 2006

Posted 21 January 2011 - 02:14 PM

I unplugged the Tivo to rule it out, and the 24 kept doing it. The HDD has gotten progressively louder over the last few weeks.

The Tech Support guy had me look at the fan, and it appears OK. We then started recording on both tuners and playing back a recording, and HDD got louder. I know how a HDD can sound when writing and under load, but this is louder. Ive also had this since they first came out, and its ALWAYS been quiet until now.

After about 10 minutes, they decided to ship me a new one. As much as I record I really dont want to wait for a failure. Thank goodness for MRV.

#4 ONLINE   Rich

Rich

    Hall Of Fame

  • DBSTalk Club
  • 20,624 posts
  • LocationPiscataway, NJ
Joined: Feb 22, 2007

Posted 22 January 2011 - 08:27 AM

This is one of the few posts I've ever read about noise from an HR24. For the most part they are whisper quiet. I have a worrisome feeling that you're on the way to a replacement.

It may be that the noise is not the drive but the fan... is it possible to tell exactly where the noise comes from?


I've had a couple noisy 24s, one a 24-500 and a 24-200. But that's to be expected with my luck, I guess. I've still got the 500 that makes a clunking noise, doesn't bother me when I'm watching TV and it works well aside from that minor annoyance.

Rich

#5 OFFLINE   Jason Whiddon

Jason Whiddon

    Hall Of Fame

  • Topic Starter
  • DBSTalk Club
  • 2,262 posts
Joined: Aug 17, 2006

Posted 22 January 2011 - 08:35 AM

What got me concerned is stutter and some pixellation lately, thought the drive may be going bad.

I just hope I get another HR24, maybe a 100 or 200.

#6 OFFLINE   litzdog911

litzdog911

    Hall Of Fame

  • DBSTalk Club
  • 11,601 posts
  • LocationMill Creek, WA
Joined: Jun 23, 2004

Posted 22 January 2011 - 11:47 AM

What got me concerned is stutter and some pixellation lately, thought the drive may be going bad.

I just hope I get another HR24, maybe a 100 or 200.


That's the risk. If you call for a replacement, you don't know what model you'll get.
HD DVRs: HR34-700; HR24-500; (2) HR20-700 + WD eSATA 1TB drive/Antec MX1 case; HR21-700; HR21-200 w/AM21
Receivers: H25-500 HD Receiver; H21-100 HD Receiver
Mobile Devices: Nomad

Additional equipment configuration details

Sun & moon help site your satellite dish


#7 OFFLINE   Jason Whiddon

Jason Whiddon

    Hall Of Fame

  • Topic Starter
  • DBSTalk Club
  • 2,262 posts
Joined: Aug 17, 2006

Posted 22 January 2011 - 12:11 PM

It should be a HR24 though, right? Or not.

#8 ONLINE   Rich

Rich

    Hall Of Fame

  • DBSTalk Club
  • 20,624 posts
  • LocationPiscataway, NJ
Joined: Feb 22, 2007

Posted 22 January 2011 - 01:55 PM

It should be a HR24 though, right? Or not.


If you have MRV, you should get another 24. I always do.

Rich

#9 OFFLINE   Jason Whiddon

Jason Whiddon

    Hall Of Fame

  • Topic Starter
  • DBSTalk Club
  • 2,262 posts
Joined: Aug 17, 2006

Posted 22 January 2011 - 02:01 PM

Cool.

#10 OFFLINE   Jason Whiddon

Jason Whiddon

    Hall Of Fame

  • Topic Starter
  • DBSTalk Club
  • 2,262 posts
Joined: Aug 17, 2006

Posted 22 January 2011 - 04:00 PM

Man, they werent playing around. Great service Directv, a HR24-200 showed up today!

#11 OFFLINE   Stuart Sweet

Stuart Sweet

    The Shadow Knows!

  • Super Moderators
  • 36,869 posts
Joined: Jun 18, 2006

Posted 22 January 2011 - 04:07 PM

Awesome!
Opinions expressed by me are my own and do not necessarily reflect
those of DBSTalk.com, DIRECTV, DISH, The Signal Group, or any other company.

#12 OFFLINE   Jason Whiddon

Jason Whiddon

    Hall Of Fame

  • Topic Starter
  • DBSTalk Club
  • 2,262 posts
Joined: Aug 17, 2006

Posted 22 January 2011 - 04:45 PM

Man, talk about timing. We sat down to watch the last 4 shows on the HR24, and it wont play em now. Very strange does live programming fine, but the recording go to play, then stop for up to a minute, then play for a second, then stop again. When I hit stop, it takes about 45 seconds, and a gray screen before it goes back to the list.

Toast.

#13 OFFLINE   Jason Whiddon

Jason Whiddon

    Hall Of Fame

  • Topic Starter
  • DBSTalk Club
  • 2,262 posts
Joined: Aug 17, 2006

Posted 23 January 2011 - 07:47 AM

24-200 is running nicely, whisper quiet again. I have noticed it seems to run a little warmer than the 24-500 (109 vs 113).

#14 ONLINE   Rich

Rich

    Hall Of Fame

  • DBSTalk Club
  • 20,624 posts
  • LocationPiscataway, NJ
Joined: Feb 22, 2007

Posted 23 January 2011 - 08:32 AM

24-200 is running nicely, whisper quiet again. I have noticed it seems to run a little warmer than the 24-500 (109 vs 113).


Probably a better made DVR, too. The only problem with them is the small bracket that holds the HDD. If you want to drop a big internal into it, it's really difficult and Seagate only has a 1TB Pipeline HDD at the moment. That will fit right into the bracket, but it's capacity is too small.

Rich

#15 OFFLINE   The Merg

The Merg

    1*

  • Registered
  • 10,254 posts
  • LocationNorthern VA
Joined: Jun 24, 2007

Posted 23 January 2011 - 08:42 AM

...Seagate only has a 1TB Pipeline HDD at the moment. That will fit right into the bracket, but it's capacity is too small.

Rich


Ummm... Too small for you, Mr. 20GB of storage... :lol:

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#16 ONLINE   Rich

Rich

    Hall Of Fame

  • DBSTalk Club
  • 20,624 posts
  • LocationPiscataway, NJ
Joined: Feb 22, 2007

Posted 23 January 2011 - 10:25 AM

Ummm... Too small for you, Mr. 20GB of storage... :lol:

- Merg


Keep forgetting I'm an anomaly....:lol:

Seriously, I think a 1TB drive, when used externally, will cause the attendant HR to slow down rather quickly, necessitating rebooting. This rarely happens with 1.5-2TB drives if housekeeping is used to keep the HDD properly cleaned up.

Rich

#17 OFFLINE   Jason Whiddon

Jason Whiddon

    Hall Of Fame

  • Topic Starter
  • DBSTalk Club
  • 2,262 posts
Joined: Aug 17, 2006

Posted 24 January 2011 - 08:57 PM

I like how the 200 lights are more subdued. Very nice.
65" VT50 / BDP-S6200
X4000 / Outlaw Model 7125
Klipsch RF82 II and RC62 II / Hsu VTF-15H (2)
Directv HR44-200 / HR24-500

 


#18 ONLINE   Rich

Rich

    Hall Of Fame

  • DBSTalk Club
  • 20,624 posts
  • LocationPiscataway, NJ
Joined: Feb 22, 2007

Posted 25 January 2011 - 08:18 AM

I like how the 200 lights are more subdued. Very nice.


I liked my 200, too. But I had a mechanical problem with it and switched it for a 500. That works well too. Kinda glad the 200 went south, I own it and I couldn't fit a normal HDD internally in it. The 500s don't have that problem.

Rich




Protected By... spam firewall...And...